Empire Pizza Cafe
| Address: | 15 N Federal Hwy, Fort Lauderdale, FL 33301, USA |
| Phone: | +1 954-467-9997 |
| Site: | empirepizza.com |
| Rating: | 3.6 |
| Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 12–10PM 12–10PM |
Location
Photos 70
Reviews 12
RO
Robin L
Its funny how people just come on here and make up silly things. As a matter of fact, in one review someone said that I hung up on them, when it was exactly the opposite. He hung up on me. He called to tell me that him and his friend ate at the restaurant, and the pizza was amazing (which he states other in the review) but he didnt like the sausage and pepper sub, cause of the sauce. He said the sausage was great but didnt like the sauce. Then he started rambling on and hung up on me. Before he hung up on me he kept telling me how nice I was, but he really didnt say what he wanted me to do about him not liking something a few days prior, but eating everything. Not complaining that the moment, but complaining a day or so later. He also told me how nice the staff was, which of course he said the opposite in his review. All in all, I would just like to point out how some people just come on these sites and make up a bunch of nonsense. No matter what you do for some people, they just have nasty things to say, they will never change. I would like to say we strive to make our customers happy, apparently this one will never be happy in life. Plus our pizza is never left out for weeks, we dont even save our pies to serve the next day. And we thank each and everyone of our customers everyday for making Empire be able to do what we do. we are coming up on our 6th year in this location, and and our 22nd year in business. Thank you so much!
A
A Private User
Overpriced - Soggy - Tasteless Pizza. Spent $26 to get a quickly delivered (good job delivery girl) mediocre pizza. My girlfriend read good reviews on yelp I guess but this pizza is crap. It was delivered timely, but the pizza had about 60% soggy crust and could barely eat it. The whole pizza had WAY to much cheese and the cheese was very rubbery and chewy. And the mushrooms tasted like canned mushrooms (i could be wrong but I dont think so), and the weird part was the finely minced ham. It was like ground ham not slices like youd expect. All in all Id never eat another slice - not even cold at 4am drunk. Ill give one positive note, the crunchy part of the crust actually could make a nice pizza if they actually put it all together.. If the owner is reading this, im sorry for the negativity, but you need to get your pizza up to par because a company cannot survive getting reviews like this and the others on here.
AI
aiman mohamed
Absolute WORST CUSTOMER SERVICE!! They screwed up my order the first time I didnt say anything, very next order they screwed up again and I had to call and explain. Girl that answered the phone told me what I wanted to hear and what any upstanding restaurant would do and give you credit on next order. I called back and reminded them of situation and they turn around and say NO, we will ONLY HONOR 15%!!!!!!!!!!! Can you believe that?!!! I HAVE NEVER IN ALL MY LIFE WENT THROUGH THIS!!! Its all good though because I turned around and order from Sarpinos Pizzeria and they were absolutely EXCELLENT!!! I order out 7 to 8 times a week easy so for those who dont want to get screwed consider twice before ordering from here........
A
A Private User
I ordered a $12.50 large cheese pizza and after the $2.50 delivery fee/tax, the total came out to $15.75. Now, I dont have a problem with a delivery fee, but what I do have a problem with is the fact that store splits the fee with the driver (50/50). The driver showed up in his own car. Why is the store keeping half the fee? Now I still have to tip the driver. After giving the gentleman who delivered my pizza a $3 tip, I paid $18.75 for a mediocre large cheese pizza. I can order a much better pizza from Ats A Pizza (I just confirmed they give the driver 100%) on Las Olas for less money. I just feel its a little greedy on their part and I will never order from them again unless they rethink this policy.
RI
Rick Machuca
Extremely bad service. This woman should have been a drill sergeant in the army. She does not belong in food service or anything hospitality related. If you want to order a pizza in a relaxed manner then this is not your place. After I wrote this I was reading older reviews and noticed that this woman has had similar issues with other customers. Really uncomfortable to be around someone like this. She then defends her actions instead of attempting to correct them. I can say one thing before you call this a fictitious review. Look at my other reviews. I review many pizzerias and your attitude was the absolute worst. Let others live.
SC
Scott Hendel
I wish I could give this place no stars. Dont go here. Just. Dont. Incredibly rude and disrespectful employees. Pizza that was left out a few weeks too long, and quite possibly the most non-gourmet sausage and peppers sub known to man. Called up the next day and spoke to -Robin- who claimed to be one of the managers and after a few minutes of being on the phone hung up on me.... Ill make sure to tell friends and family to NEVER eat here again
PE
Peter Vialva
The food is good but the girl at the register made my experience uncomfortable. After she took my order and it was time to pay, she asked for my ID to verify the card belonged to me. I was OK with that until the next 5 ppl behind me all paid with card and she didnt ask any of them for ID. Maybe because im a minority and they were white? Not eating there again if thats the kind of business going on there.
AL
Alex S
If I could leave a negative amount of stars as a rating I would. How this place has a 3,5 rating is beyond me! I had a friend in town visiting from another country and wanted to have the best pizza in Fort Lauderdale and ended up with an overpriced, pathetic, frozen looking pizza that had bizarre sausage disks on it. If you want something an elementary school cafeteria would produce then go here.
AL
Alfredo Cano Villar
Muchchos acá no se habla español! Jjajaja la comida rica, lo único malo es que los baños son solo para los clientes... por lo que primero pedi y luego te podes lavar las manos.
OL
Olaniyan Mustapha
The pizza is OK at best but the real kicker is the surprise your going to get in the box. The first time they stuffed our large pizza in a medium sized box. It was annoying because the pizza was folded in on itself. The second time we had chunks of plastic from what appeared to be meat wrapper peppered throughout the pizza. If you like quality pizza do NOT go here.
DO
Donna Zumstein
First and last time here. We ordered a simple veggie slice with mozzarella, but got ricotta instead. When I asked about it, they said "thats not mozzarella, thats ricotta. ".As if I dont know the difference.We could have gotten mozzarella on it for an upcharge for what we ordered and paid for! The attitude and mediocre pizza insures we wont be back.
EM
Emily Fuentes
I called in an order and the woman kept saying my name wrong and was very rude to me on the phone after helping her out by spelling my name. When I came to pick up my food she purposely pronounced my name wrong. The food is great but the customer service is terrible. Rather have good customer service, wont be coming back soon.
