The WingHouse of Doral
| Address: | 2000 NW 87th Ave #7, Doral, FL 33172, USA |
| Phone: | +1 786-773-3335 |
| Site: | winghouse.com |
| Rating: | 4 |
| Working: | 11AM–12AM 11AM–12AM 11AM–12AM 11AM–12AM 11AM–1AM 11AM–1AM 11AM–11PM |
Location
Photos 100
Reviews 7
AN
Andrea Carvajal
I want to take the time to explain how AWFUL MY EXPIERIENCE was today!!!!Precisely at 1:00 pm until 1:30 pm at the TOGO!SIDE!.I Usually go to McAlisters RIGHT NEXT door whom are VERY nice,attentive BUSY!!And still make time to treat ALL Paying customers with respect!But hey I wanted try out the food for a.change and order online to go but boy did I regret it!!I was on my school lunch break and I had only 45 minutes ,from school it is about 10 minutes however they took 30 minutes with my 45 minute lunch break and after 30 minutes and placing my order to go at 10 am!!!!I got there around 1:00 pm I was the first customer and she read my PREORDER !!FROM 10 am online!!!order wrong the first time.After seeing TWO other customers whom arrived after me getting there food within minutes and I was still there waiting patiently then time started to fly and fly then I FINALLY decided to cancel my order and refund my money and go to Mcalisters right next door ,but the to-go girl "Gabriella"was very slow and just concerned about me voting for her costume contest that day,which I took the time fill out her little slip while I patiently waited!!anyways after 30 minutes and I couldnt find Gabriella I had to go and ask another girl at the front entrance of the place to get me the to go girl and after she showed up and I looked at her hoping she would be smart enough to remember whom I was and to inform me of my order all she told me was "Whats up" like she had no idea who I was or why I was staring at her!!!!!!!!!!REALLY??!"!!!!!!!!After that I asked for a manager or supervisor and The supervisor while I told her I wanted my money back but I was unfornately late for time and upset that I couldnt catch his name the "supervisor" was working around 1:00pm-1:30 pm and had on a blue collared shirt I believe of Hispanic descent ,tall ,tan,I had expressed to him my concern I was visibly upset and ALL he could tell me was we dont open until 12pm and did not try to calm me down OR apologize for the inconvenience just absolutely did show ANY form of professionalism in any way !!Wow I cant be like this place is rated so well with less than perfect customer service and manager/supervisor.I told him I needed my money back while he was arguing with me .He asked the to go girl "Gabriella " if she had refunded my money back I told him no because she Was waiting FOR YOU!He ingnored me and slammed the window in my face.Its like another customer pointed out commented:"Darlene Rivera 1 review a month ago This is the worst place you can ever come to SO I WARN YOU DO NOT COME. Waited for over an hour for our food, then to have the food come & it isnt even cooked fully. The waitresses are too busy showing off their asses and cant even take orders down correctly. First & last time I ever decided to waste my time here." Shes Absolutely right!!!This might a be a 4 stars rating but it will NEVER be a five star place like MCalisters right next door!!!!!!!!
CL
Clark Kentt
Yea. I wont be returning. The service was bad. I do not think the girls in short shorts can bring me back. The Place Was dirty. I decided to sit by the bar. For example (attention to detail) I noticed a table was left dirty from the previous attendees. It wasnt cleaned for about 20 minutes. It just demonstrates how the place is ran by management. I sat by the bar, by the open window and the huge fan cooled the food down in matter of minutes. The fan was so hard that half of the things were blowing away. While eating, manager approaches from outside the window while (what I assume was a cigarette break) asking how were things. The proper way would be to ask how things were going from inside the restaurant without a cig in hand. I pointed out the Chili fries which was served in a oversize dished. I pointed out the problem. The only positive the wings but again due to the strong fan. They were cold hAlf way through. This place isnt worth it.
IV
Ivan Shivers
The place looked really clean and parking was not an issue. I was excited to try them out as this was my first visit. Upon entering the establishment I was greeted quite promptly by a nice young lady. She asked me where I wanted to sit, and I told her the bar area. She went to go find a seat for me so my first impression about the wing house was going great until.....I sat at the bar for approximately 10 min as I was passed 8 times by servers, and the person serving drinks as well as the bartender never spoke to me or offered a menu. It was as if I was invisible. I got up to leave and the same girl that greeted me ask me what was wrong and I told her that no one was helping me or even acknowledging me for that matter so Im leaving. She apologized but I just told her thank you and left. Its too bad that if anyone asks me about this place this is the only story I have to tell.
LO
Loremi Garcia
I must say that my experience in this place was horrible. After being seated for over 30 minutes no one had any decency to approach us and ask if we were helped or take our order. Its the worst feeling ever to not feel welcome. Mind you this was my first and only time trying a "wing house" but I will never come back again. You got 3 girls in the front trying to look pretty instead of making sure all your clients are taken care of. Hope you pay more attention before more people walk out the door without a bite for 30 mins. But hey you got 3 girls to open your door and wish u a great day ahead... Visiting this place for wings? Better grow some and fly to another location for wings.
JO
Josiah Bradley
I thoroughly enjoyed the experience. I only ask for two things when dining out, great customer service and edible food, and I received both. My waitresses treated me kindly and stopped by frequently enough that I never felt like I was being ignored. The atmosphere was fun too, as they had a wrestling match on and people were really into it. I tried the Exxxtreme sauced boneless wings and I liked the flavor. Not forward spicy but a slow heat. Will be returning hopefully with some friends to sample more.
OR
Orlando Quesada
The food and service were good, but it really bothered me that they were playing Latin music the entire time while I was there. Dont get me wrong, Im Latin and can appreciate Latin music at times and I also understand this place is in a Doral, but they should not be playing this Latin music at Wing House. This goes against the entire look and feel of what this restaurant is supposed to be and unless something changes I just cant see myself going back here again.
CH
Charlie M
Ordered the buffalo shrimp there and literally and hour later came down with symtoms of food poisoning, had not eaten anywhere else at least 10 hours prior to that. Now Ive got ass piss, fever chills, vomiting and tremendous headache. First and last time I ever eat there. ***UPDATE*** I tried following up with the GM Andrew like asked to on the owners reply, Andrew was not there they said only Julio, was put on hold and then hung up on...wow!
