Address: | 8699 Astronaut Blvd, Cape Canaveral, FL 32920, USA |
Phone: | +1 321-799-2844 |
Site: | order.subway.com |
Rating: | 3.5 |
Working: | 7AM–12AM 7AM–12AM 7AM–12AM 7AM–12AM 7AM–12AM 8AM–12AM 9AM–12AM |
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Brian S Dance jr
THIS IS FOR YOUR PORT LOCATION. I HAVE NEVER BEEN SO DISRESPECTED BY A SUBWAY MANAGER IN MY LIFE. I RUN THE CAR RENTAL OFFICE RIGHT NEXT DOOR. I HAVE EATEN THERE 3 TIMES THIS WEEK. I ORDER THE SAME THING (STORED BY MY PHONE NUMBER). TODAY I MAKE MY ORDER WITH AN UPCHARGED DRINK IT WAS SUPPOSED TO BE 6.20. THE LADY AT THE WINDOW DOES NOT GREET ME JUST SIMPLY SAYS "7.86". I DONT QUESTION IT, GIVE HER MY CARD. WHERE AT THAT TIME SHE DOES NOT GIVE ME A RECEIPT JUST MY ITEMS. AND SHE SHUT THE WINDOW ON ME...NO HAVE A GOOD DAY OR ANYTHING I GET TO MY OFFICE AND IT WAS THE WRONG ORDER. I ORDERED CHICKEN TERIYAKI AND THEY GAVE ME A TURKEY CLUB. I WALK IN AND DELT WITH YOUR MANAGER. WHERE THE FIRST THING HE SAYS IS "I EVEN HAD HER CONFIRM WITH YOU IT WAS A TURKEY CLUB" I THEN SAID NO SHE DID NOT. AND HE PROCEEDS TO CRUMBLE UP THE OLD SAND WHICH ALMOST AS IF WITH ANGER AND SAYS "WELL I GUESS ILL JUST MAKE YA A NEW ONE". I THEN AT THAT POINT AM SO DISGUSTED AT HOW YOUR MANAGER TREATED ME I SAID "IM GOOD I DONT WANT THE SANDWICH NOW AFTER YOUR ATTITUDE" HE THEN PROCEEDED TO TELL ME THAT I PAID FOR IT AND I SHOULD AT LEAST GET WHAT I PAID FOR. BUT AT THAT POINT HE MADE IT FEEL LIKE I WAS IN THE WRONG AND I WAS LYING TO THEM. I THEN LOOKED AT THE LADY IN THE EYES AND SAID "MAAM ARE YOU REALLY GOING TO SIT HERE AND SAY THAT YOU ASKED ME IF I ORDERED A TURKEY CLUB? DID YOU REALLY? HONESTLY" AND THEN SHE BOLD FACE LIES AND SAYS THAT SHE DID. I WALKED OUT OF YOUR OFFICE WITHOUT A SUB (THAT I OVERPAID FOR) JUST SIMPLY DUE TO THE FACT OF HOW I WAS TREATED. I HAVE NEVER BEEN SO DISGUSTED IN A LACK OF CUSTOMER SERVICE. AND JUST AN FYI YOUR OPEN SIGN IS OFF. I HAVE ALREADY FILED THE COMPLAINT WITH CORPORATE. MY SUGGESTION IS AVOID THIS STORE JUST SIMPLY DUE TO THE ATTITUDE OF ITS MANAGER.
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terry griffin
Gave 1 star only because it was the only way to comment a review, would prefer a ZERO star for the way weve been treated....been eating at this store during the fall for over 6 yrs...many times during the week....me and my gang of friends...WILL NO LONGER eat here because they seem to close early when the sign on the door says till 12:00...went there recently and one of the 2 persons working ran to the door to lock it before me and the others with me could get in the door (before 12:00)...knocked on the door and the kid told me it was after 12:00 when clearly on the clock on the wall it was between 11:50 to 12....never had anybody run to lock the door to not serve someone when youre in the servicing business....just went there tonight for my last time....store was closed early again as the same kid that recently ran to lock us out had locked the door early again and was putting things away, then he slowly creeped to the rear of the store out of view....I will drive to other stores and will no longer eat at a restaurant that doesnt want the 30 to 50 dollars I spend in it everytime I visited....never had this problem before, but it seems to be the same lil kid everytime....today is 11/12/2015
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Steve B
Even though my only concern is getting my sandwich, the staff was very curtious and customer friendly from the moment I walked in. I actually decided to stay and eat my sandwich there rather than take it to the beach. These Subways along A1A are the most convenient places to stop to get something to eat which is both convenient as well as healthy to eat at the beach. These high volume Subways are clean and the food is fresh since it turns over so quickly. Beware of the other fast food places in the same area otherwise a nice day at the beach could turn into a long day in the bathroom!
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Felicia Morales
Made an online order. Called the store and verified that it was the correct store and the order time. Went to pick it up and was a little later than my order time. There was one family sitting and eating. No other customers. I walked up to the counter and was ignored as I could see the girl in the back texting or playing on her cell phone. When she finally came out, she had completely lost the order and it had not been made. Im still waiting for it 35 minutes after my order time.
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Josh Cope
Its subway, so if you go, you already know what youre getting. But the staff is awesome, super quick even if it seems like a long line, and its open late and early, so excellent place to pack up that sandwich for a fishing trip (just ask and theyll separate the condiments for you so its fresh)
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ayman louiza
Ok so this subway is always packed, but thats not control able by them. Anyways its basically like any other subway but the line boy at the end is really slow whole the one at the beginning is helpful funny and fast. Overall good subs decent customer service and friendly staff. 4/5
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Richard Richmond
The name of this business is extremely misleading. There is no subway that stops at this location. There isnt even a subway station in the entire state.
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Justin Archey
Clean restaurant, helpful and friendly staff...but every time Ive eaten here Ive gotten ill.
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drew Thompson
The staff really makes this place special. The food is good of course.
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Ana Leon
Buen servicio
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Bob Hoog
Great Subs and staff is very friendly. Clean store.
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Electra Jinks
Great subs and more. Very helpful and very clean
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james kasperowski
Great service, nice hearty sandwiches!!!
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Robert Berlin
Bad staff, but a subway like all others.
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Barb Richards
Great service at 9:30.brunch blt.
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Ron Martinez
I expect more from subways.
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A Private User
Its a subway like any other.
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Jon Conner
The staff is awesome!
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David Smith
5 Dolla foot long
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Peter Zabiegala
good sandwiches!
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Carmen Colon
Good