Address: | 1855 Candler Rd, Decatur, GA 30032, USA |
Phone: | +1 404-289-7445 |
Site: | krystal.com |
Rating: | 2.6 |
Working: | 6AM–1:59AM 6AM–1:59AM 6AM–1:59AM 6AM–1:59AM 6AM–4:59AM 5AM–4:59AM 5AM–1:59AM |
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Mz Russell
I went there this morning on my way to work. I checked my bag as I started to leave and saw that they didnt give me a toast with my scrambler combo. Now I ordered a scrambler combo with an extra sausage. Well I pulled back for the toast and asked doesnt it still come with toast. They looked baffled and then got the toast. Well I usual wait til I get work to eat and what a big mistake. Opened my container and it looked like someone started eating my food. Look at the pick I posted. If you have ever gotten a scrabmler you know how they look. They also put a dang biscuit in it on the side. My coworker was like what is that. That is my last time going there. Last time my scrambler was barely filled up to half the bowl. I just want a refund because I refuse to eat that mess.
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Nicki Millz
The only reason I am giving them one star is because the food is edible. I arrived this morning at 8:17 and was rushed with my order, which was a scrambler combo no egg extra sausage and biscuit. When I got my drink it was nearly two and a half inches below full. I did not receive a reciept to make a formal complaint. The biscuits were burned. When I asked for a lot of jelly the cashier gave me one. Im not sure why she was being so stingy. One pack of jelly for two burned biscuits will never work. It doesnt matter how thin you spread it. I asked for more and the cashier gave me one.. .I drove off because I was begginning to become annoyed.
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emmitt wofford
First thing I look for is inspiration grad was 80 (B ) I was the only one at the counter at 10:50 am and it took the young girl 5 minutes to take my order after that she had my order I still did not get my order until 11:15 am my french fries was cold . And the sweet tea tasted like it was made 2 days ago, I really do want to support the local community businesses but it is really difficult when you are receiving really poor service!!!!!
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Tarsheem Thomas
Its a great place for breakfast so I gave at least 2 stars. But 3 times that Ive been and 1 conclusion....INCOMPETENCE!!! 6 people working and yet it takes 10-15 minutes (with only 5 or less in lobby/drive thru) to get a simple sausage biscuit. If you dareally to order something complex from drive thru then be prepared to get out your car to go get your order. SO 3RD TIMES THE CHARM....ILL JUST GO TO THE ONE ON MORELAND AVE!!!!
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Christopher Brown
Just know I was hungry and I had the taste of some krystals. When I pull up it didnt take that long to get my food. Usually they do have a line out the ass. This time they were on point with it who ever was the manager at this time had in and out. Only thing I didnt like is that they put a lot of onions on my sack full. Other than that they good with me
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Danielle Brooks
Waiting for breakfast is terrible. I dont dont who was at the window on 12-9-2015 bUT she was slow. It nearly took 20 mins to get to the window and a extra 10 to get your food while at the window. These people need to get better at this or get a new staff.
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Shan Johnson
This place is horrible.Not only is the store manager rude but they dont wear gloves often or hair nets.The grits always seem to be old and lumpy and the bacon is always burnt to a crunch.You come out better cooking at home to avoid the disappointment.
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Drae G
I arrived at this location currently still here because my food wasnt hot nor fresh... Please allow me to say that you should think about this place before you stop. I didnt understand because its not busy and it is ridiculous
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Selatheia Whitney
Horrible....but its the only restaurant in the neighborhood what are we suppose to do. ...a lot of the neighbors support the place ..we need to educate the staff better and I believe we will come out fine
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AbdurShakur Carr
I couldnt even get served 2 krystal chics on time enough to catch my bus....which is 20 mins on the weekend. I paid the money but had to leave my food in order to catch my bus. #Pissed
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JAMES WILLIAMS
I got 5 scramblers..and they where horrible. .cold hard and they need to change the sauges patties back..lady at window put my food in the bag with no gloves on...just terrible. .
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Valvoria Khonte
One of the staff member was fussing with a customer in front of me because he wanted a refill of his coke and he was standing where you pick up orders instead of by the cashier
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Stephanie Moody
Poor customer service cashier got a nasty attitude and was upset because i asked for my food freshly cooked i still didnt get what i asked for. Will never RETURN
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Roseann Haynes
Only 1 cashier was friendly but the manager was rude and was rushing us! Unbelievable when Im spending my money! Customer service definetly needs to be better!
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Marilyn Hardman
Sometime Crystal are okay but lately food have not been tasty then the manager have attitude I guess I was going to what day you go up there and Ill
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Simone Sullivan
This place is so nasty it have bugs everywhere in the store the GM is rude ass hell and they dont care about the people that come in there to eat
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Ariel Marsh
Its your standard fast food place. My food is always good but the service is a bit slow for it to not be very busy most times when Im there
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Ken Unk
The worst Krystals Ive ever been to in my life. I wont go into detail about the service nor the food,... Just know that both sucked.smh
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Tanisha Q. Holyfield
It takes a while to get your food even if you are the only car there. Then the cooks rush the food and its not always as good.
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Sherrie Libby
This was my husbands first stop getting into Georgia. We dont have them any more where we live in SC.
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Vivian Renee
Employees actually arguing in front of me which delayed my order, on top of that my food was cold.
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Zayah Hopkins
I not a big fan of this Krystal. The service was really bad and they messed up a lot of orders.
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Blu Bama
Waited in the drive thru for what felt like an eternity only to have my order made wrong.
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Vickie Grier
My experience was good. Wait time wasnt bad, fast. Very good customer service.
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Dmitri Powe
Average drive through, quick dine in experience..typical small burger joint.
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keekee Bolden
I got too have theres,from Glenwood 107.been eat Krystals for 55yrs.
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mark stewart
I had a 1 pup,1 chick and 2 cheese Krystals they were all great
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Monika Irvin
I love this place for breakfast... Mrs. Shahana is the best !!
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Tavares Goodson
Terrible service especially on Saturday mornings around 10 am
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Tawanna Burton
No customers and still had to wait 15 minutes for my order.
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Gregory Tanner
I hate a soggy Krystal. Even asked to be steamed less
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Andria Cason
Store nasty, staff slow and unprofessional
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Ben Little
Everything was okay the food was good
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Brenda Robinson
It is very good place to go eat
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Aturail Marshall
Horrible coustmer Service
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charles clark
Easy access and good food
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Robert Barrett jr
ALWAYS FRESHLY MADE FOODS
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jess williams
Good but toilet goer lol
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Brenda Burch
Yesterday Happy Hours .
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Jessica Thomas
Very fast and friendly
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Dominic Diaz
Good friendly service
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Marquia Boykin
horrible service!
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fransohn turner
Good place to eat
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Lisa Thomas
Need. Improvement
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Gilbert Johnson
Nobody was here
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Matt Weavil
Decent service
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g.s. loucas
Good hot food
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Ray Stewart
Very helpful
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armia polly
Not the best
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Latwanuia Henry
Super food.
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Hattie Ross
Too slow
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derric arnold
Slooooow