Address: | 20 Main St H, Windsor Locks, CT 06096, USA |
Phone: | +1 860-627-6448 |
Site: | moonstarchinese.com |
Rating: | 3.3 |
Working: | 11AM–10:30PM 11AM–10:30PM 11AM–10:30PM 11AM–10:30PM 11AM–11PM 11AM–11PM 12–10:30PM |
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Heather Griffith
My husband and I placed a delivery order at 6:40PM with a promise of delivery in 35-40 minutes. We received 3 phone calls from the driver 1 hour and 15 minutes later. She couldnt find our home, proceeded to hang up on us twice and swore at my husband. We called to cancel the order at the restaurant and were faced with the same poor attitude. We have eaten here before and the food is mediocre, at best. We have never been treated this way before by a restaurant and will never order here again. We will also be sure to share this poor experience with others so that they are not faced with the same poor attitude and treatment.
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Sirius Black
Shouldve just bit the cow.. I ordered pepper steak with onions and the very first bite I took had completely uncooked meat, I called the place and the woman (who was yelling on the phone) said I would have to go even if I had it delivered, bring my dinner back and I would receive one just like the one I ordered with the uncooked meat again.. WTF! Never again!
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Willa Jones
Great food, but the female receptionist is extremely rude. I placed an order online & called to verify my order and she got smart with me and told me to call back in 10 minutes because "she cant do everything" & that it took a while for the order to come through when I called back 10 minutes later she yelled at me & said the driver was already on his way.
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A Private User
The food was overall really bland. I ordered the pork fried dumplings, the filling was decent but the dumplings were mushy. The fried rice was very bland. The General Tsos Chicken was very sweet...it was all just very sub par. I went with this place because they delivered, but I feel like I wasted my money. But the staff was very nice.
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Christine Smith
Great service and good food I ordered shrimp lo mein and shrimp egg roll, at 10:15 pm 45 mims before they closed on March 3 2015 before the roads were clear from the snow. The owner actually deliver my food to me at the Comfort Inn! She was very nice and sweet I received my food at 11:00. Thank you for the great service!
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A Private User
Ordered a lot of food it was all good the rice was cooked with fresh oil and the lo mein was some of the best I had shezuan beef could have been a little more spicy but overall it was good even the kids ate it all sweet and sour pork kids loved it will definiately will go back
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Mike Morrissette
Placed an order for delivery, they were on time, food was good and the customer service on the phone was EXCELLENT, I used to go to the Chinese food place on old County rd but they are beyond rude, I will call this place everytime from now on!!
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Cesareo Velez
Ordered take out they did give any utensils to eat with. I was doing laundry and my family wanted to eat chinese si we went and saw this restaurant never again. Oh and it took forever to get our food.
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Kristin Berard
Stayed in Connecticut for the weekend and they delivered to the hotel. The food tasted good, but it made us feel so awful afterwards... Like we were high or something.
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azaniac
Great service, delicious boneless spare ribs! The women up front is great and always asks how my family is doing, literally never had a Chinese place like that!.
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Matthew Davidson
Food was decent, but a bit on the greasy side. If you go to pick up dont look at the counter or phone, not sure theyve cleaned them in the past decade.
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jarrell jefferson
Food was gross. Absolutly nothing special. Gave them two chances. Will never again. There was a weird hard jelly in my sesame chicken. Food tastes old.
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gus hedding KILLJESSE
They never call or knock on the door or even ring the doorbell and then you call to get info on your order to get yelled at by an angry Asian lady
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Josey Riggins
Very very very rude ! Hung up on me because I asked what the price was to add ex meat. Very unprofessional. And Im visiting CT for work.
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Nick LoRicco
Much better than most other Chinese food in Windsor Locks but room for improvement. General Tsos chicken was excellent.
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Amy Lee
VERY unprofessional. Horrible service and extremely rude workers. Would not recommend under any circumstance.
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Elaine Rossignol
Love their food! Hard working local family business. Fast delivery too! Please support them.
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Traci Sprouse
Food is not that great.. go about 50 feet up the street to s.new China foods a+ there
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Shakira Rodriguez
Great service and very fast and food was amazing !!! Best hands down
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Stephen F.
ok food - terrible customer service! woman owner is super abrasive
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Orlando Nieves
Fast friendly and speedy delivery service great food good prices
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Brenda Labbe
Yum yum and yum. Only Chinese food in area we love
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Bhavya J
Love their shrimp lo mein(more spicy).. try it..
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M Rab
Fast delivery, good food, reasonable price
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Tucker Cormier
Great food, and the staff are amazing
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randy starks
Anais menu to go with the low prices
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Blanca Vega
Food was good
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Vixans Couture
LOVE THEM!!
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Katerina Smith
Wonderful
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HammaBanga
Good food
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eric resto
Grrrrrrrr