Address: | 275 Pavilions Pl a, Brighton, CO 80601, USA |
Phone: | +1 303-637-0028 |
Site: | qdoba.com |
Rating: | 4 |
Working: | 10:30AM–10PM 10:30AM–10PM 10:30AM–10PM 10:30AM–8PM 10:30AM–10:30PM 10:30AM–11PM 10:30AM–7:30PM |
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Desiree Foster
Worst service Ive ever received from a qdoba. Got there and they already had somewhat of line to which we stood in for about 15 minutes before it was our turn. It looks as though they have a set of new staff who is in desperate need of proper training. While waiting 2 of the customers in front of us had mistakes with their meals. When we finally got to the counter it was a complete mess. Rice, beans, meats everywhere and mixing with neighboring containers. I ordered a chicken burrito and wanted the ancho chili bbq suace...had to tell the guy 3 times which sauce like I was speaking a different language. The rice was under cooked and the roll on the burrito was terrible. Fell apart halfway through eating. What is most disappointing in this visit wasnt the kids manning the counter...it was what I can only assume is the manager of this establishment. Blonde woman, blue shirt. Walking around talking and laughing to her employees while they are struggling and short of refilling some chicken did absolutely NOTHING to back them up...in fact sent an employee on break during this rush. As we were finishing our transaction she called out to her team that she would be in her office if they needed anything....seemed as useful as a wet paper towel....train the kids and get rid of your poor excuse for management.
FU
Funky Monk
Me and my girlfreind waited in line here for 20 min which dosent evwn see possible if you see how long there waiting line area is. But we waited on highschool staff to poorly clean the line and put the same amount of effort into the food. My cat could have rolled a better burrto with his ass. Then watched as my girlfrind attempted to order ancho chile sauce. only to watch a look of confusion glaze over the teenage employees eyes like she just asked him where he was headed in life. Then the manager came out like everything was normal to give no help or direction to her staff. Just watches them drown in a sea of beligured and disgruntled customers. If you have no where to be or like wasting your time, or even enjoy coporate americas bland decor come here. If you are like the rest of us, find anywhere else. One star is a star too far
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A Private User
My wife went in to get our food and this Qdoba I hope is not a corporate store! It was 7pm on a Sunday and they were cleaning so the food station was three feet away music blaring and they would not listen to the order I was standing watching this and could not believe it! Then the order was wrong and the emploees started speaking in Spanish and making fun of my wife and laughing at her, and she is 18 weeks pregnant! Now I know why CHIPOTLE rules!!!!!
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Charles Wood
This location is total garbage. Worst Qdoba Ive been to since they opened in the 90s. Workers are never organized and slow. Ive seen lines of 20+ people waiting to be served. For $8 my burrito better be a freakin masterpiece, but at this location its just a hastily assembled joke made by someone who could care less. I will gladly drive to the 120th and I-25 location to avoid this place, management really has it running well at that one.
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Laundry Pile
I usually love qdoba, but I came in and was told they were out of a few key burrito ingredients and were out for the evening roughly an hour and a half from closing. They then proceeded to bring out more of the ingredients after we placed our orders. On top of that the employees were rude and inconsiderate to us. They were all sitting in the lobby eating in front of clientele
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Lexi Lamas
Always quick and delicious when I go, staff always seems friendly. Order is right and the price isnt bad I was reading a previous comment and customers forget that they are people too and deserve to sit down when they eat, even if it is in the dining room with everyone else
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Brent Hirth
Its always so slow... 20 minutes in line. No sense of urgency. Seems like customer service is a forgotten concept. And everyone seems confused. Im not sure who is running the place, but its not at all well organized. A chaotic mess.
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My Name
..Who is doing the hiring and training around there? Qdoba offers people healthy choices for meals and make it possible to customize your order.. I think its unfair the bad reputation this store is giving the Qdoba chain of restaurants.
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Patricia Garcia-Rivas
Too slow .. bunch of new employees.. took forever and make my burrito.. plus you got to constantly giving instructions on how to prepare your food..this restaurant needs at least one senior employee to couch the new guys
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Robert Kim
Service too slow, new employee in training, more concerned with smiling than learning his job, gives too little, smallest burrito in 10 years of eating at different locations. Wont go back to this location.
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Manny Sanchez
I feel like the manager cuts costs by just having one person in the back prepping all the food and the people that work in the front are slow even when its slow. Took 15 to get a burrito
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Nade Mchale
Every time I come here staff is always friendly. Lots of tables. What people may not know they have parking in the back since in front the parking is a battle with other stores and AMC
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Jessica Patrick
I love this place and so does every one in my house. I love that the orders are made right in front of you and its completely customizable. They have a great variety to choose from.
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BEAR Cronin
Last time I weigh here for lunch it took me 45 minutes to get through the line in the food wasnt all that good steak was tough was just kind of thrown together
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Dawn Schiers
Food was very good. They were short handed so we stood in line for a while. A lot of the options in the soda machine where empty.
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Gregory Jones
Service is always quick, plenty of seating (outdoor and indoor). Parking out front is inconvenient but in the back its better.
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tony marcus
Line of 20 people and slow moving employees? 20 minutes and still waiting. Should of hit the chipotle up instead.
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Jeff Chasteen
The food is tasty and the staff here are always great. One of the better Qdoba restaurants Ive been to.
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Shyanne Fox
Watched there cashier pick her damn nose man and touch sour cream definitely not gonna eat here again
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Arturo Munoz
I Love the Grill chicken nachos and the guys working there are awesome always smile and quick service
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WillNye TheMusicGuy
Loved it. It was very family oriented. And the food as always was fantastic.
CO
Cooper S.
Amazing food! I have always had great and friendly service from the staff.
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LeGrand Johnson
Good service, good food. I prefer it to Chipotle. This location was clean.
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Seth Jefferies
Its pretty average. I like Chipotle more, but in a pinch Qdoba will do.
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Batnomin Terbish
Food is good, and staff here are always friendly in this Qdoba!
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Joshua Reilly
Good food, clean, courtesy staff, but long line tonight.
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tyler burge
Very bad service. Tacos were not like they usually are.
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Lance Young
Clean store and good food. Friendly staff, can get busy
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Eppy Ruiz
Awesome great to eat here, staff is always friendly!
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Da O
Awesome food and fairly fast and friendly service
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Amber Velarde
Great customer service, clean and convenient
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To Wilbanks
Nice place but tacos was dry and just alright
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Geoffrey Mueller
The burritos are always good and very large.
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Karen Bruce
Close to AMC Theaters, food was very good.
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Marcus Williams
Worst salad Ive ever had IVE 8 BUCKS!
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Coni Billings
Food was good. Restaurant was DIRTY!
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Josephine Mills
Great foods and excellent services.
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Josiah Gallo
Slower than molasses in July