Address: | 1130 S State St, Ukiah, CA 95482, USA |
Phone: | +1 707-462-1152 |
Rating: | 4.1 |
Working: | 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM |
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Teina Faaeteete
My organization ordered a taco truck to provide food for a special event on May 5th. We had 300+ people to provide food for during this event, and only received notice about an hour before the event began that the taco truck Jalos was to provide had mechanical difficulties. Jalos delivered about 50 burritos and trays of rice and beans for the event. When we called and asked for them to provide more food, they stated they were on their way to our location with more food. 20 minutes later we called again, and we were told they were "on their way." About another 30-40 minutes later, we drove to Jalos to pick up said food, and were told "we dont have anything, but we can have something ready for you in 5-10 minutes." The person we talked to then went to the back and never returned; no one from the kitchen came out to address us or to rectify the situation. After about 5-7 minutes later we notified the cashier to let the kitchen know we are leaving, so to stop making food. About 2 hours later, Jalos employees showed up to our workplace "upset" and demanded payment for all the food (the 50 burritos they provided in the beginning of the event as well as the food they supposedly made and we didnt use). I would love to rate the quality of their food as I have been told it was superb, however the food never made its way to our event so I never got to try it. The customer service provided was absolutely horrible. We understand "Life Happens!" and were not even upset about the taco truck not working; we also understand theres not much you can do when a bunch of your employees call in sick and youre short staffed. However the way the situation was handled by Jalos was unacceptable and I refuse to support a business that operates so unprofessionally.
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MrDrichards455
I really do not like to be the one that complains. However, my girlfriend and I stopped in this evening for dinner and soon after we seated ourselves things started to decline. Chips were stale, cheese dip was about 70% solid and 30% "dippable". Then came our entrees, both of us simultaneously took one bite of our food and decided to leave. On top of that the service was rushed during all customer contacts and served no ice with our beverages. Sorry to say this but never again and definitely no recommendations.
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Greg Gomez
Excellent taqueria! Its super clean, nice big tables, good for kids, and delicious. We enjoyed ceviche tostada, carne asada tacos, pollo asado plate, and kids had quesadillas with homemade corn tortillas. Plates were served with roasted chilles, scallions, and real Mexican cheese. Everything is top notch, authentic Mexican food that you might find in Jalisco. If youre in Ukiah, dont miss this place!
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Josh Prigge
This place gets 5 stars from me because it is by far the best Mexican food in Ukiah, and you just cant beat what you are getting for the price. Meals range from around $7-$9 and everything I have ordered here is amazing. The staff is very friendly and quick as well. This is the best, most authentic Mexican food in town!
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terra baker
food came cold. ordered no tortillas and got them recived double order after saying the 2 enchilada meal. asked for one Pepsi they brought two. and at the end they asked what we ordered so they can give the bill. I always loved there food via take out but first time going and eating in it was a nightmare
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teau
Normally eat here but lately service beyond sucks sat over 15 min be waited on...then finally go over n ask for service and she tells me to wait n proceeds to take multiple peoples orders before we decided it was best To leave...very disappointed cuz we love the food....
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Gadin Lopez
¡¡¡¡ Por años han dado muy buen servicio. Son limpios. Amables y sus comidas excelentes.!!!
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Cheryl Isaac
Service was okay but after we got our food, it was the last we saw of our waitress. Rice and beans were barely warm. Had to wait in line to pay the bill. Would not go again.
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Porfirio Honorato
muy buena comida mejor que en otros restaurantes del área.
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Jose B
Muy buena comida. Del 1 al 10 les doy un 10.
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mondy lariz
the food was very good and huge. the service was excellent and the price was very low.
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Jack McCann
Outstanding menu, everything is fresh, great service, and good pricing
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Sean Keller
The food here is amazing. Excellent lengua, pastor, and chorizo.
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Eric Campos
Muy rica la comida
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Chava Q
Siempre bueno
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Daniela Hernandez
Not the best Mexican food and they do not have good service
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Anthony Aguirre
They made me get my own water. But the tacos were good
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Cindy Ly
Yummy and fresh ingredients... Cant ask for more...
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Tigh Loughhead
Fantastic stop off. Cheap and good quality.
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Roxanne Wickersham
Really good food and friendly service.
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larry mucho
3 chicken tacos and a beer for 10.41$
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Jeanne Smith
Bare bones nothing to bring me back.
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Richard Kale
Loved our lunch, great service
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Scott Giacomini
Great food and great service
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Kelly Kartub
Authentic Mexican food
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Ilona Del Secco
Great food and service
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Dave Corcoran
Best Mexican in town.
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Jukebox Mike
Best tacos in town
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Brent Johnson
Love the nachos!!!
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Charmaine Johnson
Delicious food
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Aiden Hale
I like stuff.
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Erik Harmon
Good stuff.
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mack cudgo, jr
Great food
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A Private User
The best.
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Dave Mejias
Its good
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Cristina Alicia Munoz
Free
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Austin Walrath
Food