Burger King
| Address: | 4612 Kiernan Ave, Salida, CA 95368, USA |
| Phone: | +1 209-543-3839 |
| Site: | bk.com |
| Rating: | 3.5 |
| Working: | 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 7AM–12AM |
Location
Photos 59
Reviews 12
SH
Shawn Soelberg
Horrible service and manager! I received my food at the window I saw that they had overcharged me ($5.07) for the icees, as the drive thru board stated $1.00 under the value menu and that they had only charged me for one chicken sandwich and had missed that I had wanted three, so I went back through the drive thru to avoid hauling my kids in thinking this was a simple mistake. I proceeded to tell the drive thru clerk what happened and she told me that I am wrong and that the price changed and that she would have to charge me for the chicken sandwiches. I told her that they need to honor what is advertised and that I would like the price adjusted. Manager, Jessica proceeds to argue with me that the sign does not say a $1.00 and that the price has changed and that I am wrong even though I am sitting in the car in front of the sign that clearly states $1.00 under the value menu for a 16 oz icee. Since she didnt believe me, I asked her to come out and check. The manager shows me a screen shot of the icee section and prices and says this is the new price, I will give you two free chicken sandwiches, but this is my sign, I know my boards. I tell her that that is not the value menu portion that stated a dollar and that it is incorrect and should be honored, meaning the sandwiches would be covered under the difference and I was owed an extra seven cents if they honored their signs. She proceeded to argue with me that she knows her boards, she just checked her boards, and that she just gave me free food. I told her that I would walk out and show her the signs, since this is arrogance to be arguing with customer about the pricing of the sign. She then tells me that, You just called me arrogant and you are no longer allowed to come to this store. As the manager of this location I have the right to ban you from this location. I tell her that all I am saying is that your sign is wrong and you need to change it and that I would gladly show her where I saw a dollar. She tells me that she already checked it and Sharon another worker leans out and says I will walk out with you, to which I was appreciative and pulled around to park and pull put my two children. When I walked into the restaurant, the cashier asked how she could help me, to which I told what Sharon had agreed to do. Another worker from the line asked me what had happened, and said sorry. The cashier went to look for them but came back and said nothing. After waiting for five minutes I asked the drive thru worker who had a gap if she could help me and she yelled at me that I am busy. I asked the cashier again after another two minutes if she could get Sharon or the manager because Sharon had said she would walk out and see the error with me. The cashier proceeds to tell me that the manager is very busy and that she has a lot of paperwork and that the sign guy isnt there and that he makes mistakes and that they dont have a key. I tell her that I was told that Sharon would walk out with me and see the error to know what to fix and I would like an apology and am waiting, to which she goes down the hall and tells Jessica that I am not leaving until someone comes out. The cashier then says someone is out there changing it... Even though they had just told me that they couldnt change it. Jessica and Sharon come out and Jessica proceeds to yell at me that I have been asked to leave five times and that I am not allowed at that location anymore because she is the manager and that Sharon is not allowed to walk out there because she is the manager and she wont let her. I tell Jessica that all I am asking is that someone come out and acknowledge the error and apologize. She tells me you called me ignorant and I have asked you five times now to leave and that you are no longer welcome at this location. I correct her that I said arrogance because she refused to come look at the sign with me. She tells me to leave again and proceeded to turn her back on me and ignore me, so I left. I dont even know if I got my seven cents back.
0F
0Fresco7
Everyone here is very rude and very slow. Even the manager that is the morning is very rude. I went for breakfast and I ordered and they told me pull to the front and wait. So I was the first one and then they served another person that came 5 min after me. So I told the lady where was my order because I needed to get to work. So the manager came out with my order 10 min later and told me not to cuss at her employees in a very rude tone (which I did not cuss at her employees) and even told me not to return. I will never will be returning to this location ever again. They should all get fired just by the way they treated me.(I do not feel comfortable eating my order now, what if they did something to it.) I will not be eating it, what a waste of money.
CO
corina love
The manager in the morning shift is a rude b****. They are very unprofessional, but what can people expect from this places where they have no education. The employees are liars, who do not know how to serve their customers in the order of arrival in the drive thru. Overall a very bad experience. I suggest go to anotheer bk!
AM
Amanda Shari
This place is disgusting. I pulled a two inch hair out of a cheeseburger about a month ago. My co worker (we work near this bk) bit into a hard piece of plastic today. I dont think this place cares about cleanliness or someone thinks its funny to put nasty things in peoples food. BEWARE!!
CL
Cloud King
For a fast food place it is not too bad. They are pretty accurate with their orders but not very personable. Their bathrooms are always a mess though. Their chocolate shakes leave a lot to be desired too.
JE
Jennifer Bean
What happened to the Play Place?! This used to be one of the few Burger Kings with an indoor play area. We went today and it was gone. Now its just extra seating. This is very disappointing.
JA
Jared Prato
Do not go here. The food was so bad it hurt my teeth to eat it. The kind employees didnt even stop chatting with each other long enough make my food properly or even make eye contact.
BO
Bob DeRuiter
Recently remodeled dinning room. I dont care for the Tvs and game consoles. Theres enough noise without them
FR
Fred J
No one paying attention to whos coming in store i waited until someone decided to ask if i needed help. Smh
EL
Eloisa Gonzalez
ok fries, but the meat was extremely dry, and the junior whopper shrunk and two can now fit in my palm.
AN
Anna Marie
not very pleased with some of the workers attitudes. They need to be more friendly
JO
Jose Jairo Romero Cardenas
Bien excelente servicio
