Address: | 1052 Florin Rd, Sacramento, CA 95831, USA |
Phone: | +1 916-392-9464 |
Site: | order.wingstop.com |
Rating: | 3.9 |
Working: | 11AM–12AM 11AM–12AM 11AM–12AM 11AM–12AM 11AM–12AM 11AM–12AM 11AM–12AM |
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A Private User
Absolutely horrendous. Watch your credit card for double charges. Not only did they forget items from my to go order, but they double charged me and when I called for a refund, they acknowledged they were aware that they had double charged me and said they "suppose" they could refund me for the second charge, but gave no indication that they were going to do so. When I reminded them they were required to do so BY LAW (this is theft), they told me "fine, we can do that" but I had to come back to do the refund, which also defeats the purpose of a to go order. When I got there they refused to refund my card, and insisted on giving me cash instead. As I just moved here my bank is out of state, so what good does having cash do me if I have bills to pay and you cant mail in a cash deposit to a bank. One final item of note, Ive never had a problem with other branches of wingstop in the past, so I thought it likely that their corporate office may want to know of the issues with this store. I tried to file a complaint on their website FIVE TIMES (yes, really), and every time you hit the send button, their website crashed. Then I tried to call their "contact us" phone number - the offices were, of course, closed, but when I tried to leave a message, TWICE, it cut me off after my name. Since I cant tell corporate about their problems, the customers may as well know.
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Jared Richardson
I love this wingstop! The food is always super good and most of the staff is awesome, nice, speedy and helpful. However, the last few times I have been in, I have been helped by Gabriela and she is aweful. Extremely cold and not friendly or personable at all. I always start with a hi and get no response back. No pleases or thank yous. She needs some serious training in my opinion.
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Mercedees Edwards
I am obsessed with this Wingstop. Their food is always fresh and seasoned to perfection. The staff is typically very friendly and I order ahead so its ready when I go in! Definitely take advantage of ordering online or on your phone so you never have to sit in waiting for your food. It typically takes about 20 minutes and it will be ready for pick up!
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Rachel White
The service was excellent and the food was delicious. The wings werent too greasy like the other reviewers had mentioned. They were made perfectly. Everyone in there was super friendly/helpful. The quoted time for my food being ready was 12 minutes and they actually got it to me in less than 10 minutes. I am definitely going back soon.
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A Private User
I ordered the 10 piece meal. The worst! Completely oversaturated with oil. There was so much grease at the bottom of the basket at least a quarter of an inch deep, you couldnt taste the flavor of the chicken. Even a bucket of kfc had less oil on the bottom. The worst!!!
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Paulina Jauregui
For the first time, I bought boneless wings from this location and they were without enough sauce, very dry and too crunchy, like too hard. I normally get wings from here and normally theyre fine. Today I waited about a half hour and wasnt satisfied with the food.
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davina vargas
I had a really bad experience here where they left several items out of my bag after forgetting to fill my order. I had called agead and they still didnt have it filled 30 minutes later. They did redeem themselves the next month and food was great!
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Noel Navarro
Its a Wingstop. You know what youre getting. PRO TIP: You can always ask for plain wings and get the sauces as dipping sauce so when dining you can chose how many of what flavor you chose instead of deciding before you dine.
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A Private User
Worst one yet. Im a big fan of wingstop but this one was disgusting. Over salted and over cooked frys. The teriyaki flavor tasted super bitter and the parmesan was just pain disgusting. I will never come here again.
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Collin Ong
Delicious crispy wings in a variety of flavors. They take like 16 minutes to prepare but the wait is worth it. This location is smaller but decent amount of seating. Clean and good service.
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Natoshi Dubose
Always great fresh food, staff is always friendly. I met the owner during the grand opening and he treated all of the guest top notch. Great place to eat in my neighborhood.
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Robert Clayton
Great service all times of the day. Best time to go is on Mondays and Tuesdays to get wings at $0.60 each! Gotta try them all!
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A Private User
Mellisa ROCKSSSSS BEST CUSTOMER SERVICE :)
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Fernando J
Online ordering is convenient and recommended since orders take a while. Good wings, a little pricey.
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Robert Ehlers
Good wings! It does take a while to get them, which I would say is a good sign for freshness!
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Alaya Thomas
The fries and wings are good and i like that they add a little veggies
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A Private User
I Love The Boneless Chicken Wings With Fries. It Is Real. Tasty.
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Sasha Scoggins
We ordered extra seasoned fries And got soggy unseasoned fries
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ann grow
Love this wing stop! Great service and outstanding food!
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Meisha Lee
Ordered Food On Phone Came In My Food Was Never Cooked
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Alisia Moore
Im so in love with their fries, its my guilty pleasure
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joan flynn
To me the food is too salty other than that its good
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cathy zamora
Always good. Employees are nice. Foods is fantastic
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Bobbi Pack
Good wings, but be prepared to spend some $$$$!
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Latisha Davis
Friendly staff and my orders are always correct
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George Martin
Fast, convenient, great wings and spicy fries.
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Anthony Davis
Always a long wait but its worth it!
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Ato Early
I love there buffalo and terriaki
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VAL American Lady
Bomb!!!! Always bomb!!!!
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A Private User
Love it best wings ever
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joey muniz
Good place great wings
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Tara VanTeslaar
Always freshly made.
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Benson Co
Great food as always
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Lucy Richardson
Food was like warm
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Marvin Williams
Killing the game
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Alonso Calix
Very friendly
YO
Yolonda Horton
Gooood wings!
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Renee Martin
Slow.
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moreno babydoll