Address: | 7201 Archibald Ave, Rancho Cucamonga, CA 91701, USA |
Phone: | +1 909-941-1200 |
Site: | elcerritomexicanrestaurant.com |
Rating: | 4.5 |
Working: | 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–10PM 8AM–10PM 8AM–9PM |
BR
Brandon Krause
First visit was awesome. Food was delicious. Second visit a week later the waitress was horrible. She walked past our table 4 times and said Ill be right back and we sat there, no drinks, no gauc or chips for 22 mins. It took almost an hour to order our meals. Third time different waitress great service, good food. Forth time, waitress that made is wait two visits visits ago pulled the same crap again. There were 3 tables seated. Thats it. Then walks past and says "Ill be right back". We sat there for 15 mins before I flagged another waiter to bring gauc chips drinks and take our order. The lady then came, pushed the other guy out of the way so she wouldnt loose our table. I confronted her on her horrible customer service and explained shes done this to me before. Here came the excuses. Only two waiters blah blah. There were only three tables seated no excuse. Then they bring 2 tortillas for a fajitas which is not enough. When we asked for more she tried to charge us .99 a tortilla. Will not be going back. Horrible customer service.
BY
Byoung Hyee Park
I have been on the quest for finding good enchilada and menudo for a while. I like their food. Clean and tasty which is the sign of home made Mexican food. Yes, authentic. I love the lady who makes very good and beautiful tortillas inside this restaurant. She just rolls and bake the tortilla gracefully. So homey... Excellent enchilada and burritos. I have not tried other food yet. I tend to eat the same thing over and over again when I like. I have been eating a couple items for a couple weeks from this restaurant a few days a week so fat. I cant stop myself. That good. Well mannered waitresses and waiters. I can tell they are good people. I just like this place a lot. I will make time this weekend and order menudo. I cant wait to try their menudo. I will take my husband there this weekend. He will like this place.
AD
Adam Zahner
Got a burrito to go, and while it was delicious and flavorful, the person who took my order was rude, and very short with me on the phone. I asked how long it would take for the order to be ready (since he didnt give me a time frame), and when we said 20 minutes I originally changed my mind since I didnt want to wait. He then said, "oh you want it now-now?"... then said it would be 10 minutes. My wife picked up the order from inside and the same guy didnt greet her, or look up at her when saying how much the order costs. I get it that you can have a bad day, but come on, customer service is not that hard. Maybe Ill try this place again and sit down, perhaps well get better service then.
RO
Rolando Peralta
First time here. The service was great. The servers are friendly, and attentive. Chips and salsa are good. Ordered the Chilaquiles, which were made with authentic taste and style. Not soggy like other places. Also, ordered, #29, combo plate, hard shell taco, Chile relleno, and a shredded beef enchilada. Minus the shredded beef enchilada, everything was delicious. Im particular when it comes to shredded beef, so I think it comes down to preference. They were kind enough to exchange it for a shredded chicken enchilada. Horchata was made perfectly. Not too sweet. I will come here again
MA
Matt Lyell
Great spot to stop for a meal if youre in the area. Its a really small so dont be surprised if theres a line of people out the door if you arrive during a busy time. We arrived during a busy time, but service was fast and friendly. To start off, we ordered Cadillac margaritas which were great. I ordered the tampiquena for my entrée and the carne asada was delicious on its own, but the rest of the dish put it over the top. The tortillas that come with the dish were so good. deserve their own special mention as well. Highly recommended.
A
A Private User
This place is amazing. My wife and I have been going there for the past two years. We started going there when she was pregnant. We had are baby in September of 2012. Now we bring our baby with us and the staff is so good to the three of us. Its just an amazing place. We love it, we feel like famila there. The food is excellent very choice Mexican plates. The food tops any chain restaurant in the valley. If you pass on this place your passing on some authentic Mexican food.
DA
Danny Vigilante
My overall experience was average. I started off with the Gocamole Bowl. Was just alright, I have had better. Maybe a bad selection on avocados. For my entree I had the mojete (excuse spelling), it was very tasty! Was a lot of food. Was a mix of diffevent meats and vegetables. The service was good. No issues with lack attention. I would suggest for an easy meal if you dont feel like cooking and want to eat out.
ER
Eric L
Called in for a take home order and phone was laid down on counter for 8min all while just listening to customers at the counter talking (rude) then they picked up the phone i asked are u ready to take my order now .. and was again put on hold with phone laid down on the counter this place CUSTOMER SERVICE SUCKS CANNOT EVEN TAKE A FIRST TIME ORDER.... WILL NEVER COME HERE .......
JE
Jeff Tedrook
Im not Mexican, but I think they have the best food here. My wife who is Mexican says its very authentic and loves to come here instead of cooking. She and the waiter and cooks can converse about how they make the food and the ingredients they use. She says they make things a lot like her and her mom. The only complaint is that air conditioning needs to be a little better.
TE
Teressa PayneLewis
First time there. Ordered take out, went to pay and my card decline. Gave them another card and it decline. Went across to the gas station paid $3 service charge to pull money out of same account and went back and Fernando or Francisco had such a nasty attitude with me as if I did something wrong. UPDATE your system. 1 Star for service for the guy taking the phone orders.
HE
Henry Jacobs
Ive gotten take out food here mostly over the years, but I went the other day to pick up an order and I noticed that they expanded the place which gives them a lot more tables. Next time Ill probably come in and sit at the tables. Anyways the food is always delicious and hot when I pick it up.. nice little place if you want a casual meal
KI
Kim Hall
I took my husband for Fathers Day brunch. The buffet included menudo with all of the fixins, an omelette and waffle station, plenty of meats (chicken, carnitas, al pastor, etc.), steamed vegetables, and all you can drink sangria. Everything tasted delicious and the wait staff were friendly and attentive.
JE
Jeanette Manno
Food is delicious except for the few times they are short handed. Got Pozole take out once and it was just broth. (Only 2 people working those times) People have found out how good it is so its crowded a lot. Worth the wait! Try the Steak Picado, you wont be disappointed. Its the best I ever had anyplace!
VI
Victor Garcia
Best ceviche Ive had. (Shrimp and fish) If youre looking for authentic ceviche de camaron, look no further. Dont be fooled by other "authentic" Mexican food places. If it aint cooked in lime juice, it aint authentic. This place is legit. Mmmmm, ceviche and a cold Modelo. Best Mexican place in town