Cruz Family Mexican Grill
| Address: | 11255 Sunrise Gold Cir, Rancho Cordova, CA 95742, USA |
| Phone: | +1 916-586-6001 |
| Site: | cruzsmexicangrill.com |
| Rating: | 4.2 |
| Working: | 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 9AM–5PM Closed |
Location
Photos 1
Reviews 25
JA
Jason A. Howlett
So I have to say right off the bat the flavor of this places food would have made it a 4 or 5 stars if I were reviewing just the flavor, but alas Im not. I went here last night and ordered 2 super burritos, super nacho and a bean and cheese burrito. I the burritos were $8.99 each, the nachos were $9.99 and the Bean and cheese was $3.99. So after tax I paid $34 and change which I thought was on the higher side for what I ordered and after I paid they tried to short change me.So I got home and opened up the food and for the price the servings were pretty skimpy, but again I must reiterate the flavor was great. Now is where the issues began. I took a bite into what looked like a fairly hefty burrito only to be met with mostly tortilla. after my next bite I realized that there was no guacamole or beans so I opened it up to find that my burrito was mostly tortilla with very little product inside. I called up to notify them of their mistake of the burrito missing the beans and guac in hope they would rectify it by allowing me to come in to get another burrito, but instead I was told I could come in and get a side of guac and beans to put it in myfself. If I wanted to make a burrito myself I would have done so at home. then I asked if they could make me a fresh burrito and they said they couldnt do that. then I said I would just bring the remainder in for a refund, since I didnt get what I ordered, and I was told that they wouldnt refund my money. It really is a shame that this place has such poor customer service because I would have been a regular even tough they are priced higher than most Mexican restaurants in the area. Businesses need to remember its not just the food, but how you treat a customer, especially first timers. Again this could have easily been a 4 or 5 star review if it was for this experience.
A
A Private User
The owner and his children are very polite! They go out their way to make delicious breakfast burritos in the evening for my husband and I. Burritos, tamales and breakfast burritos and rice are a must!!!!:)
SA
sarah fox
This is one of the very Mexican restaurants in Rancho. I dont like going anywhere else anymore. Their burritos are huge and well priced and their breakfast burritos are off the hook!
JE
Jess English
Great food and friendly staff. I will make this a regular location for lunch. Went with another persons review and tried the shredded chicken super burrito and it was great.
JO
Jose Rodriguez
This authentic Mexican restaurant is the best here in Sacramento. FACT! Ive never been to a restaurant and feel like home. Such great customer service and outstanding food.
J
j js
A little more than some similar Mexican places but the burrito was fresh and hot! I ordered it with no cheese beans or sour cream and it came just right, will be back
NI
Nilo Fernandes
The best chorizo breakfast burrito! Im saving this place as a favorite. This meal was better than places ive paid $20 for a a meal. Great Prices too :)
CO
Corinne Goodwin
Really good stuff. Great super burritos! It seems pricey but it will feed you for two meals and they have a kick of spice, actual spice!
ZA
Zareen Nayyar
I ate here after I had an interview in the area and absolutely loved it! Only thing I didnt like is that I live too far from here.
NA
Natasha Smith
One of my favorite mexican restaurants in the Sacramento area, excellent food, very friendly staff and not too crowded.
A
A Private User
Simple decor. You dont go there for the ambience. Great food. Family restaurant. $3 mexican beers.
JO
John Johnson
Great service! Food is great! Prices are good. My family and I had a great time!
MA
Mars Burnside
If you like Mexican food, you will like this place. Not fancy, just good.
SC
Scotty B
Great food and service. I love eating there as much as possible.
MA
Maria Corrasa
Always Terrific food & Very friendly service! LOVE this place
RA
Raj Dixit
Decent food at a decent price. I enjoyed my carnitas nachos!
CU
Curt Rolff
Had a carnitas burrito. Yup, special! Will be back
JE
Jesse Romero
Worst place ever! Food sucks service sucks!
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A Private User
Omg the food its actually hot and fresh..
JU
Justin Evans
Pretty solid, traditional Mexican food.
CH
Chris Clouser
The food wasnt so great. Very bland.
CA
Carmelo Grecia
Good, but service can be faster...
RO
Robert Andrade
The Andrades go to spot
MI
Mike Christen
Very expensive imho
T.
T. Maki
Good food
