Address: | 14500 Nordhoff St, Panorama City, CA 91402, USA |
Phone: | +1 818-893-3333 |
Site: | pizzahut.com |
Rating: | 3.1 |
Working: | 10AM–12AM 10AM–12AM 10AM–12AM 10AM–12AM 10AM–1AM 10AM–1AM 10AM–12AM |
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Norma Jean Almodovar
We have ordered pizzas from this restaurant for a number of years. Usually, we are quite satisfied with the pizza and the delivery. Tonight, however, we got burned. Pizza was a little late but the worst part was that the pizza was almost cold. Not even room temperature. Supposedly it was brought in a hot bag, but either the bag failed, or the pizza sat around a while after it was made and so it went into the hot bag not so hot. Lukewarm pizza may be good the day after, but when you order it for dinner and it is not even mildly hot, not so good. Then, we had ordered extra cheese, but the pizza had NO extra cheese, and the ham, bacon and pineapple (which we can no longer order as a Hawaiian Luau pizza- have to custom order it as it is no longer a speciality) were very sparse. What a disappointment! It will be quite a while (if ever) before we order ANYTHING from them again! Pizza Hut has a whole new menu but nothing looks appetizing and so why bother? I called them and complained and they did offer to make a new pizza and deliver it, but our company couldnt stay and wait for another pizza to arrive, nor did we feel like dishing out another tip to the deliverer. Sorry, Pizza Hut, but you have lost our business.
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{Yasenia}
Ever since I moved to this area this local pizza hut restaurant has screwed up my other every time. Delivering the wrong pizza once, another time it was cold, another time it had a topping I did not request. Long time ago I used to order pizza hut quite often. It has been at least a couple of years since the last time. Now they have a special, two medium pizzas with any toppings for 6.95. Not bad so I wanted to order that. It so happens that this particular restaurant does not honor the special announced on TV. Another pizza hut restaurant about 15 blocks from me does but if I want them to deliver the pizza I have to order from this lousy restaurant since that one does not deliver to me. Really Pizza Hut? I am only blocks away and I am stuck ordering from this greedy restaurant, wow! Not only does this restaurant hiked the price by a dollar, but they charge for delivery, plus you have to tip the driver. That adds another 7-9 dollars to the order. Sorry but there is another mom and pops pizza place that do deliver to my home and they have some great pizza. Oh and they deliver for FREE! Pizza Hut, eat your heart out. You just lost a customer for good this time.
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Joseph Nation
Make sure you order already by phone or online for pick-up...that way you dont waste too much waiting...Good attitude makes for good service....Cursing these people only creates tension in their work....just because you want to get royal services...start by giving them a courteous attitude...We have been ordering ours from this location and never had a problem with their services or the orders we picked up...they even gave us a free for an item we ordered by mistake...So...
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Chip Bacon
This used to be a great pizza Hut til they changed their chicken fettuccine pasta into 2 tiny trays that is not equal to 3lbs like its being advertised and the last 3 times in a row the portion is getting smaller and smaller and it is now a single layer and very dry as hell and hair...long black hair..this place is not very sanitary and I dont see anyone with hairnets.
ER
Eric Partida
After 30 minutes they delivered my pizza it was cold and folded in half one portion of it was missing.when I called I couldnt speak with the manager he probably didnt want to come to the phone the cashier had to solve the problem.I had to wait another 30 minutes for my pizza.bad service bad manager.
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Diana leon
Do not get 5 stars only because in day q ordered a pizza c took 1:30 minutes and did not bring me anything called back and said there was an order q Mia there and then brought to the mela time the order d bone my 2:30 pizza too late
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Helana Cresse
RACIST EVERYTHING I HAVE ORDERED FROM HERE JUAN GETS MY ORDER WRONG HE TREATS ME LIKE CRAP AND ALWAYS SAYS I DIDNT HEAR YOU. THREE TIMES MY ORDERS HAVE BEEN WRONG AND HES TRIED TO BLAME ME... WORST PLACE EVER DONT WASTE YOUR MONEY
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Doizita Perez
Acabo de tratar de pedir una pizza y las dos viejas q me contestaron me hablaron muy mal pésimo servicio
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Abner Mendez
I dont want these assholes delivering to my apartment when theres one just down the street. They also dont honor certain online deals....i can literally walk to the one a block away which has better service
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Thunder Pilot
Very bad service from thee employed there thwy are rude and had attitude...my husband never comes back from pacoimas pizza hut this way....iu can bet we wont return or refer anyonw here to this rude place
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William C. Albert
Wow!! They really stepped up their game, the cheese tasted amazing as did the meats and the crust was amazingly delicious! Used online ordering and was ready 20 minutes later for pickup!!
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Robert O
I do not eat pizza a lot. I gave them 5 stars because the pizza I ordered ( Chicken and Bacon Parmesan or something like that ) was delicious. Service was fast and on time.
JU
juan lopez
The worst pizza hut ever always cold ,late, bad quality, they dont know how to get an order right this was the last order i made for them u try Ill see
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Dakota Hernandez
Been waiting over 40 minutes PAST the arrival time of the pizza This is my FIRST time and Last time ordering from this location. What a joke.
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Jos Guero
Great pizza options. I love the fact that I can order on the app and its always ready for pick up. The staff and facility are nice and clean.
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lenard Bush
This place is ok. They always get my order right. I like he staff that works here too. Very nice they keep me coming back.
AJ
AJ Darcia
They were quick, and were incredibly helpful when I messed up my order. I even got free breadsticks out of it!
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sara rosas
Pizza could have tasted better. The pizza I got was thin asf. I didnt order a thin pizza.
M.
M. Elizabeth Delgadillo
Bad service, cold food. Would give it zero stars if I could.
OM
Omar Tolentino
on hold, got cut off, no one answering!!! You need to close!
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Miguel Rodriguez
Horrible service specially the people who answered the fon
IM
im Squid
Juss like any other pizza hut , theres a cute cashier
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Gerardo Grimaldo
Great service on this location, keep it up.
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Diana Chamorro
Best pizza Ive had so far will.return
FE
felipe osorio
Messed up my order have to wait
ED
Edgar Rivera
Comes thru when you high
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ALEX ANDINO
Fast service,
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martin m
Horrible
E
e gidgh
Cool
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leonardo armijos
Good