El Pollo Loco
| Address: | 9185 Central Ave, Montclair, CA 91763, USA |
| Phone: | +1 909-626-1464 |
| Site: | elpolloloco.com |
| Rating: | 3.9 |
| Working: | 10AM–11PM 10AM–11PM 10AM–11PM 10AM–11PM 10AM–11PM 10AM–11PM 10AM–11PM |
Location
Photos 100
Reviews 71
SO
Sofia Hasanbegovic
We always go here on Thursdays after our workout. Last time she messed up our orders and then today we went there we order, we paid and after I paid they said that we had to wait for about 40 minutes since they didnt have any breasts. The manager kept telling the cashier that she has to check before she sells something, well is not my fault!!! We are not going back to El pollo loco, we love the chicken and the healthy food but we dont want to get that horrible customer service that we always get. We had to go to another location a wait 20 minutes !!!! Really bad experience they should do something this is ridiculous
MI
Mike Pacholik
We used the catering service for our Halloween party. This is the second time we have use this location for our catering. Everything was perfect and on time. I was late and Norma was waiting for me. Everything was packed in seal containers and labeled. The food containers fit perfectly on our metal serving racks. Thank you for the excellent service. We will be back again. I had ordered on-line 2 days before our party. The last time we had called 12 hours before hand and they said no problem we can make it happen.
JA
Jason Williams
This was a horrible experience. My order was wrong a few times. The chicken was over cooked, I got a pollo bowl and before I finished eating my stomach was hurting. If the place was still open I would go back up there and whoop some bodies ass.. I better not have food poisoning
BE
Belle Hernandez
The food is outstanding, the service is very friendly the restaurant it self is a pleasant to eat there. The food is just like home cooking and the price is reasonable. My family and my self we love it very much. Belle.
TR
Trudy Holloway
I tried to order a chicken soft taco. Not a street taco. Both manager and associate said I couldnt. I said u have flour tortillas.. cant u just make the crunchy taco in a flour? They wouldnt.
RY
Ryan H
Heavy traffic area not a pleasant dine in experience. Extremely loud inside could not hear cashier. They also have a tray of 6 hot sauce packets for the dine in area
TH
Thomas Carney
They now have an app like Farmer Boys. For every 100.00 you spend on the app you get 10.00 credit on the app. Food this great, a great app how can this get better.
TA
Tammy Ross
Excellent burger, perfectly prepared, on a delicious bun. Amazing selection of craft beers. Also, enjoyed the apple crisp for dessert.
JU
Juan Calderon
Not a clean place disorganized staff they ran out of Pico and house salsa they were giving people a 40 min. Wait for their orders
DA
Daysi Martinez
Los.tacos de pollo con aguacate. Muuuy sabrosos.
AL
Aldo Becerra
Very well made food and sufficient healthy alternatives. Helpful staff but it can get a bit busy during lunch rush
BR
Brenda Jimenez Tovar
Its very slow and sometimes they forget to put things youve ordered... check your stuff before you drive off
SI
Sioux Tomka
Has fresh chicken dishes...had the new chicken avocado and cabbage burrito...was very tasty and different...
HO
Hosam Abusneineh
Tostada wasnt fried correctly. The place ran out of chicken & said it was at least a 40 minute wait
ER
Ernesto Briseno
Muy bueno y la comida esquisita
LA
Laura Ippolito
Food is good the drive up line is a disaster there always four or five cars deep and waiting
LO
Lorraine Loya
No ice no small lids. No forks gave me flour tortillas instead of corn no good service
MA
Mayra Munoz
The place is great. Food and and service was excellent. Convenient for a great fill.
GL
gloria solorzano
Sus ensalada y el pollo
MI
mia olli
It was fast service and good food, enjoyable atmosphere. I liked it very much.
FR
Francisca Olague
The food is delicious and the stuff members very helpful , friendly and nice
GE
Gerardo Calderon
Buen servicio goooood
AR
Araceli Rosales Luna
I love Pollo Loco, Its So Good. Very Clean, Loveable People. Keep Coming!
CL
Clint Berry
Best fast food in California as long as youre in the mood for chicken
MA
mary madrigal
Muy buen trato
TJ
TJ Montana
Always slow, rude, and ALWAYS MESS UP MY ORDER. Whats so hard???
JO
Jorge Pizarro
Wonderful experience here, clean, fast, and very friendly
GU
Gustavo Rodriguez
Quick service but need to work on their customer service.
JO
Jorge Cruz
Buen lugar
BA
barinicesinger
Very quick service. Easy to eat a balanced meal here.
SH
Sheri Tarvin
They ran out of chicken so I had to get something else
CA
Carole Rose-Johnson
The chicken is burned a lot. Food is fixed sloppy.
AL
Altagracia Crossland
Because they have very good food and nice people
VI
Victor Ona
Great place to get some chicken and eat a meal!
HI
Hilda Eberle
They have good healthy meals and price is great
LU
Luis A. Nuñez
Love their chicken soups salads everything.
ER
Erica Ferriola
Service sucks and the food wasnt even good
LA
Larry Hazaert
.21 for a combo meal! Download the app!!!!
CA
Carlos O.
Was great pollo deal, 20 for familia deal
BR
Brian Keifer
Good chipotle burrito loco burrito maker
LE
Leticia Barajas
Loco salads and chichen mmmmm, I love it
SE
Sergio Hernandez
Its a clean and friendly El Pollo Loco
JU
Justin Channell
Always dirty tables but otherwise ok.
YU
Yuddy Hendranata
The grilled chicken is so good...
YV
Yvonne G
Good food good service usually
HE
Henry Diaz
I like The Food There Is good
MI
michael collar
Great chicken on the grill.
EN
Enio Muralles
Getsu out in timely manner.
FR
Francisco Valdez
The food is good and tasty
MA
Manuel Martinez
Good food and healthy too!
AM
Amy Northcutt
Good food for fast food.
SA
Sal Campos
Great food slow service
JE
Jessica Gonzales
Super Amazing Drive Thru
SC
Scott Bliss
Love the chicken bowls!
LU
Lule Melgarejo
Food is good and fresh.
AN
Anita Foster
Love the chicken here
RU
Rudy Sanchez
Good food and service
MA
Mari Rocha
Need more employees
CO
Connie Hernandez
Friendly environment
JA
James Robertson
ReaL GooD EPL;)
SI
Sirae A
Fast service
PA
Paiboon Warounthorn
Good service
JU
Juliette Ford
Clean place
AL
Alfredo Martinez
Excellent
CE
Cesar Posada
Good food
JE
Jessica G
Good food
LA
lala p
Healthy
MA
Maria Cadena
Great!
HA
Harry Morck
Clean
SP
Spyda Ryda
Cool
TE
Teresa Sylvia
Okay
