Address: | 3643 Mt Diablo Blvd, Lafayette, CA 94549, USA |
Phone: | +1 925-284-8816 |
Site: | therisingloafer.localon.com |
Rating: | 3.7 |
Working: | 8AM–3PM Closed 8AM–3PM 8AM–3PM 8AM–3PM 8AM–3PM 8AM–3PM |
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Ken M
My wife and I had lunch at the Lafayette location today. We received the poorest customer service we have ever had from the owner/waitress. So much so that we will never eat here again. I will also make sure to tell everyone I meet about my experience here. I used to eat here all the time, but now I remember why I stopped coming here. We ordered two sandwiches with potato salad. Our mistake was that we overheard the owner/waitress ask another customer if they wanted potato salad with their sandwich and we assumed that a side dish came with all sandwiches. We had not seen the small print that came after all the choices of bread and everything else that said "Potato salad is $2.95." It was only later that we found out that some of the sandwiches came with potato salad, but the ones we ordered did not. The sandwiches arrive with a small scoop of potato salad on each plate. My wife and I both tried a small amount of the potato salad and had the same reaction, it was horrible. We left the rest of the potato salad on our plates. We thought nothing of it, because it was a side dish and the sandwiches were OK. That is until the bill came and I noticed a $6 charge for potato salad. I asked the owner/waitress about the charge and she replied that it was on the menu and then proceeded to point to the small print. I then said "Obviously we didnt eat it, because it tasted bad, and if we had known we were being charged for it we would have complained about how horrible it was. The owner/waitress said, "Well everyone else ate it" and then this little piece of wisdom came out of her mouth "If we didnt charge people for food they didnt like wed go out of business." So we ended up paying six dollars for food we did not eat. I am a classically trained chef and former restaurateur and this is by far the worst service we have ever received. I would avoid this place at all costs as the owners are only concerned with the bottom line. I hope the six dollars is worth all of the advertising Im going to give this place.
CA
Cassandra Brooks
I really wanted to like this place because Id love to support a local small bakery. Unfortunately, it left much to be desired. The only silver lining would be the man whom I think does the baking - he was very sweet and tried to be as helpful as possible. The same cannot be said for the woman who seems to run the place. I bought a chocolate cookie for my son and a loaf of cinnamon raisin bread. When she rung me up I was shocked that this small cookie was $3.50! When I said, "Its 3.50 for that cookie?" She smirked and said, "Just try it". Well I tried it and threw away 3/4 of it - one of the worst cookies Ive ever had - dry and crumbled in my fingers when I tried to break off a piece for my son. This woman was also condescending to the man who seems to do the baking (the nice one). I do not support managers who are rude to their staff. They do not take credit cards, when I tried to pay with one, she scolded the man and said, "Did you not tell her we dont take credit cards?" And I said, "Well I just took my credit card out so he wouldnt have known to tell me that". And when I came back from my car with cash she told the man to ring me up since she was too busy chit chatting and then chastised him for doing it wrong. Since its a cafe - maybe their food is better than their cookies.
JG
jg fisher
Great food freshly prepared by Achmed and served by Maria, the couple who own this place, which is the best breakfast/lunch joint I have found in Lafayette. I come with a few friends after our weekly walk around the Reservoir and we are unanimous in our appreciation of the menu and the folks. Wonderful!
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Mercy Vigil
Great atmosphere, fantastic food and impeccable service. This place is a great little secret. Breakfasts are substantial and healthy with plenty of options.The coffee is some of the best Ive ever had. Bread for burgers and sandwiches are baked every day by Ahmed. His chicken salad is amazing!
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sabrina Italia
Fresh food, great service, and zero environmental footprint! Maria hand picks the music which really made a difference. From tango to Abba, it made my experience very enjoyable and relaxing! I will be back!!
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Hal Dorton
When we do have weekends off the first thought we have is to go down to the rising loafer abd see Achmed and Maria. They have the best crepes weve ever had you cant go wrong choosing this establishment.
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Dan Rochman
Friendly staff, delicious food, easy (1-hour) parking out front. And their coffee is good, too!
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Johnny P
Incredibly friendly and helpful staff. Wonderful food! Eat here!
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Kathleen Boysen
Wonderful lunch. Friendly staff.
AN
Andrew Ness
Bad food, weird place