Address: | 5000 S Arizona Mills Cir #235, Tempe, AZ 85282, USA |
Phone: | +1 480-755-4024 |
Site: | johnnyrockets.com |
Rating: | 3.5 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM |
TO
Tom Morris
Worst. Service. Ever. Took the wife to a movie over at AZ Mills and we were a little early so we stopped in here for a bite. The sign said "Seat Yourself" so we did. About 5 minutes later we start wondering if it also meant serve yourself too. After that a group comes in and sits in the booth behind us and the waitress comes right out and not only helps them first but then goes about her business like we were invisible. So my wife goes up and asks for menus and such and is told that our server would be right out to help us...which she eventually was. We put in our drink orders and when she brought the drinks we were already ready as we had been there before and loved the food so we put in our food orders too. Shortly after she brings out the fries and we snack and converse as people do when they go out to eat. About 20 minutes later the food follows (from a different server, we never saw the first girl again) and we eat as much as we can in the short amount of time we have left before the movie. Since no one ever returned to the table we went to the counter to get to go boxes and the check. We get the boxes but were told the server would be over to give us the check so we return to the table, box up the food and wait.....and wait....and wait. So we just grab the food and head up to the register. Finally someone comes up to the register, prints out the bill, takes my card, the usual. But when the guy behind the counter gives me the slip to sign, against my better judgement I still leave a tip because its hard for me not to because I too am in the service industry and I know that is what these guys live off of...I immediately regret my decision as no one returns to take the slip from me and put it in the register. One guy kept walking by us again like we were invisible and everyone else...idk...went home maybe? Even though it was mid afternoon everyone else I guess had better stuff to do. Even though the service this time was complete garbage the food was delicious as usual (even if it was a little greasy thats to be expected of a 50s style burger joint.)
SK
skye wilson
If you find yourself hungry inside of Arizona Mills mall and you dont want to hang around in the food court, head on in to this chain restaurant. This location is always busy but the employees are genuinely nice and accommodating. I like a good cheeseburger so i alter between the Classic Special and the Original, with cheddar and served on a brioche bun. They have condiments available to you such as sweet pickles, jalapenos, and other such peppers. The burgers seem to be a little more done than i generally prefer, as they are almost charred looking but the meat is juicy and it just adds to their flavor. I find the fries a little bland but to each their own, nothing a little ketchup or salt and pepper cant fix. The prices are fair, maybe just a little steeper than you would expect, but its a well worth treat.
A
A Private User
First, I went to the Johnny Rockets on 107th Ave & McDowell. The service was poor and the food was extremely greasy. I had to take a napkin and wipe off my burger in order to get some of the grease off. Second, that night after eating here, my entire family was throwing up, including my 2-year-old son! I informed the restaurant that I believe we got food poisoning, to which I was told to call someone else, who offered me free meals there on "my next visit." I did not call to get free food, I called because I did not want any other parents having to experience their young children or themselves dealing with what I had to go through. Please dont bring your families or yourself here.
A
A Private User
While walking the mall with my three young kids we stopped in Johnny Rockets for a quick snack so they would have enough strength to complete the circuit. We were their only customers, only ordered some fries and three waters, yet we were treated like royalty. Crayons and coloring pages for the three kids, ketchup smily faces, they danced for us and always a smile for the kids from everyone. I really appreciated it.
EV
Eviee Sohma
Just found out that they took away the boca patty as a vegetarian option and switching it with a bean patty. I am so disappointed, it was the only reason I came to Jonny rockets. Being a vegetarian there are not many places that serve boca patties. So sad.. staff is great though. <|3
TI
Tim Askelson
My son said his hamburger was delicious and really liked the fries. Bottomless fries and drinks. A good selection of milkshakes. My hamburger was dried out like a drive-thru burger. You can make a way better hamburger at home for a 1/4 of the price.
WE
wetto sanchez
Just stopped in for a quick meal while at the mall. Our waitress Elisabeth was quick to greet us and put a smile on our faces. The food tasted great. Prices are medium to medium high but its worth it.
AN
Angel Villa
This place was awesome! It had great food and thier hamburgers are the best I have ever tasted, also this place had exceptional service I would definitely recommend eating here.
A
A Private User
Went with my husband and two girls we are from California. What a disappointment no flavor worst cheese fries ever. And it was about $55. Would never go there again.
LU
Lucia Soto
I love this place! I would go back OVER & OVER!!! There is EVERYTHING I love about it! I dont see why anyone would complain. Thanks Johnny Rockets!!! :)
RE
REBECA GRAJEDA
Everything on the menu is delicious. Everybody is really friendly. Great place to have a good time with family or friends.
A
A Private User
Great place to take my daughter and grab a bite to eat! Everything is fresh cooked and the waitresses are very friendly.
CA
CANDY ORTEGA
Love this place!! Nice service n clean place.have been going for yearS now.the chilli cheese fries YUUUUMMM"!!!!
KA
Kaleb Bm
I love the double bacon cheddar burger with a side salad. Definitely the best burger in town!
SE
seb ram
This place is great but they are discontinuing their Boca patties and that makes me sad.
AL
Alex wathogoma
Good hamburgers and all kinds of shakes to order from, service was friendly
V
v ALVA
Food flavor has gone down, portions are horrible. The atmosphere sucks
SO
Sophia Dolphin
Substandard Burger franchise with a 50s twist and annoying service.
A
A Private User
Locals live by these 2 words: Chuck Box. Dont get malled!
JU
Juliansito 012
I Love Here becuase here are good burgers and so good service
FR
Freeze
Burger and shake combo is the best here!! Will be back
RO
Robert Partridge
Really good food!! There shakes are awsome
AS
Ashley Nelson
Perfect night out with the family
FE
Fermin Ortiz
Big burgers super full
SE
Sebastian Gomez
Best burgers ever.