Other Q Bar & Grill
| Address: | 20818 N 19th Ave, Phoenix, AZ 85027, USA |
| Phone: | +1 623-580-0588 |
| Site: | qbarandgrill.org |
| Rating: | 4.3 |
| Working: | 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–9PM |
Location
Photos 100
Reviews 6
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Kacie Hagan
Im very disappointed. I used to frequent this establishment a lot. You cant trust their menu anymore, apparently they claim to include things with your item that arent actually included and their quality of service greatly diminished. It has been a few years since my last visit, but I was in the area and wanted my fiancé to try it since he had never been. We were greeted promptly and seated very quickly, even though they were busy. So far so good. Our drink order was placed and we received our drinks relatively fast; everything had a good start. We ordered the Deluxe Nachos because we werent overly hungry and it sounded fantastic with green chili beef, cheese, onions, tomatoes, jalapeños, sour cream and salsa. I love green chili and sour cream, so I was excited. Our food arrived. The server saw that my fiancés beer was empty and said she would be right back with another for him and she quickly walked away without asking us if we needed anything else. We started nibbling on the food and I was immediately disappointed. We had barely two tablespoons of onions and about six small chunks of mealy tomatoes on the top and no sour cream or salsa anywhere. We nibbled while we waited for her to bring the beer back, expecting her soon so we could request our missing items, too. Fast forward 15 minutes. No beer. No server. No sour cream or salsa that should have arrived with our food. We finally flagged her down and she nodded at us, annoyed. When she brought the beer, we pointed out to her that our food did not come with the sour cream and salsa the menu listed. She then told us it didnt come with it. It was $1 more if you want to add salsa or sour cream. Um? No. Your menu says otherwise. If your menu is wrong, you should tell people that so they can choose something else. Did I seriously pay $3 more for six pieces of mealy, mushy tomato and a couple tablespoons of onions!? And you want me to pay an additional $1 each for a side of salsa and a side of sour cream? Really!? I was a server for years. I know how hard they work. Thats why I always tip 20-25%. It pained me to tip this girl 15%. She acted like she didnt care, treated us like we were a waste of her time and then didnt tell us that what we ordered didnt come with what the menu listed. I was really excited to be going to Q again and for my fiancé to enjoy it, but he was less than impressed and I was left apologizing for suggesting the place. Q has sacrificed their quality of service. I dont want to go back.
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Nicole Pryer
We have been coming here since they opened and the food & service have been consistently excellent throughout the years. Its a nice little neighborhood bar that we travel 25 miles to get to when we come. My Minnesota friends say this bar is typical of Minnesota - relatively dark inside with lots of dead animals on the walls. Being vegetarian I tune out the animals and focus on what I like best - the rest of the experience. My husband is a huge fan of the Friday all-you-can-eat night fish fry. He also loves the fried mini tacos as an appetizer. I dont eat any type of meat so I stick with grilled cheese (pepper jack on rye) and friend zucchini, which is always fantastic. Surprisingly, the salsa here is amazing, even better than many Mexican restaurants. The service is the best - fast & friendly and they always know how to take care of you whether youre a party of 1 or a group picky group of 8. There is an indoor (non-smoking) dining area and bar as well as an outside bar and seating area that allows smoking. They have done a wonderful job with the outside bar, which is fully covered, has climate control and great seating. Even on a chilly rainy evening November you will be comfortable out here. Pros: Fast & friendly service Fresh fish Menu selection with healthy options Salsa! (who would have thought?) Drinks made right Ice cold beer Fun atmosphere Inside & outside seating/bar Clean inside & out Cons: Because of all the pros, parking can be crazy on a Friday night, this place fills up fast!
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Ryan Little
Ive driven by the Other Q Bar & Grill a few times since I moved into the area so my interest was piqued. So last night (July 26th, 2014) I tried it. When I entered, I thought the atmosphere was awesome because Im a hunter. So seeing the trophies on the wall was great to see. We sat down and literally waited 10 minutes until someone noticed us and handed us the menu and asked for our drink. We gave them what we wanted to drink and the waitress disappeared for another 20 minutes and handed us our drinks and not to take our order, she said shell "Be right back". Granted Im assuming the waitress is also the bartender so I understood she had to focus on the other patrons at the bar. So when a good handful of the patrons left, the waitress came back. We gave our order and 15 minutes later we received our order from another lady. By then what appeared as friends of the waitress came by and that was the last we saw of her. She was mingling with her friends and totally forgot about us. I had to go to the bar and ask for the check as we waited another 30 minutes after weve finished our meal for the check. By then we wanted to get out. The food was meh. The Other Q Bar & Grill boasts "warm beer and bad food" as their tagline and it was true. So I suppose giving them a 1 star is what they are going for. Im never coming back here again.
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Donna Smith
We love going to the Q until last night. The waitress had an attitude from hell.. took her 10 minutes to take our drink order..another 15 mins to order and never was offered a refill on drinks. We were not the only ones that were disturbed by her attitude. They were not busy so that had no bearing on it. She obviously didnt want to be there and made that quite clear ! I dont know her name but she was a tall dark haired gal. The Q use to be full of people but given the service of last night, I now understand why business has slacked off. Food is always great there but if u r treated like dirt then no reason for me to go back. Some serious issues going on with the help.
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Zoe May
$3 bloody marys and mimosas every day for breakfast and we can watch all the games on Sunday because they have the ticket! I have been going to the Q Bar for over ten years and it is nothing but great food, great service, and great priced drinks. I assure you NO ONE on the staff there especially none of the managers would EVER spit in the food. Drea VVV has apparently watched the movie Waiting one too many times. This is a dive bar, but it has an excellent food especially the fish fry! Along with great pricing on drinks and a fun-loving staff. I would recommend this place to anyone! except Drea. Drea can stay at home.
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A Private User
“Save your money..awful service and staff are so rude” Save your money staying home or go to a place called CAPS cross the street. I will never go to this place again. We been there with much hope & returned by paying for 2 drinks that we bought..no one ever asked for any appetizers though they keep roaming around you!! Specially the lady staff is so rude & has an attitude as if shes gonna serve everything for free!! On top of everything, that rotten smell..disgusting!! Felt like vomitting if I had stayed any longer! Ill never recommend this place to anyone!!
