Cracker Barrel Old Country Store
| Address: | 3431 Ross Clark Cir, Dothan, AL 36303, USA |
| Phone: | +1 334-673-8454 |
| Site: | locations.crackerbarrel.com |
| Rating: | 4.3 |
| Working: | 6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM 6AM–11PM 6AM–11PM 6AM–10PM |
Location
Photos 100
Reviews 8
A
A Garcia
My family and I dined here today and just got fed up and left. After we had been seated we waited for about 10 minutes for our server to come by and acknowledge us and said she would be back to take our drink order that she was going to put in another tables order, we were like okay, but another 10 minutes go by another waitress comes and take our drink order finally and by that time we placed our order with her so we dont have to wait for her to come back around. Another 10 minutes go by our "original waitress" comes with our drinks. (30 minutes just for drinks) About 15-20 minutes go by our food comes out by a different waitress and asks us if we need anything we ask for refills on our drinks we havent see our waitress and she says okay. We look over our order my husbands meat is over cooked and is missing a side. We cant see any waitresss so we wait another 10 minutes or so and still nobody, I turn around to look again for her and she is refilling another tables drinks but after all this time has not come over to check on us and the waitress that brought our food hasnt come back either. I would understand if the restaurant was busy but it wasnt all the tables around us were empty, our section only has two other small groups of 2-4 people. I wanted to speak to the manager at that point because this whole experience was ridiculous but my husband didnt want to even bother so at that point we are too fed up to even eat the food and wont even bother trying to flag her down for the check because at that point we dont want to even pay for an order that is wrong and being completely ignored most of the times we just get up and leave our food and just go the counter and pay for a terrible experience. This will be the last time we dine here. Whats ironic is that we were here about a month ago and thought it was great but today was terrible. I cant and wont recommend this place.
M.
M. Currie
I hate to say this because my whole family usually loves cracker barrel in general but this one in Dothan gives the chain a bad name we ordered our drinks and food. I got my favorite drink the root beer with the ice cold mug. When she brought it the bottle was barely cool and the mug that is supposed to be ice cold is just cool like the drink, I had to ask for ice and my son said his coke tasted like bleach. We ordered food and when oltwo of our entrees were about to come out she came and told my wife that her food was going to be almost 30 more minutes after we had already been waiting for twenty minutes since we ordered. We told her just to bring us a check for our drinks and she tried to talk us into boxing up the two orders that were ready so she could charge us full price to eat it at home. Then when she brought check for 3 regular drinks it was $8.42. We will NEVER eat at this restaurant again and I suggest you save yourself the disappointment and expense and eat elsewhere yourself.
RH
Rhonda Currie
Will never eat here again, me and my family attempted to eat here today and after waiting 40 min the waitress comes out to tell us one of our plates will be another 22 min and we were on a time sched as we were taking our son out for the day, Before the waitress came out to tell us this she also informed us they did not have the meatloaf I had ordered 30 min ago and suggested I order dumplings instead which I was not in a mood for dumplings and now Im running even later . I told her it was fine we really needed to just pay for our drinks and go as we were on a time sched so she says well i have 2 of the dinners ready u could take them to go we were like no thanks we just want to go, for a root beer, lemonade and a diet pepsi it came to almost 10 bucks like really ? These people wasted a LOT of our time today and we will never go back here, cracker barrell is one of my familys fav places to eat but I will NEVER go back to the one in Dothan, Al !!!
CH
Chloe Kim
I hated the place. I asked for raspberry lemonade for the first time, and when the lemonade came out, it tasted like water, but my parents said it tasted fine. At the end of our meal, she gave us our raspberry syrup. My parents asked for lemons to go for our water and biscuits before our meal. The lemons and biscuits came an hour later. The waiter threw our straws, napkins, and etc. on the table. When she picked up our food after we were done, she dropped rasberry syrup on my mother and dropped a knife on my foot. Who does that. The worst thing is she didnt even say sorry. The raspberry syrup didnt come out, and we threw away the pants. At least say sorry. I highly recommend you not to go there, but think what you want.
JA
Jake Franklin
The waiter looked like something off the movie " The hills have eyes ". I honestly couldnt even bare to look at him. He could barely pronounce his words properly and I wondered How he even got hired there. I was so hungry I just tried to ignore him and hope for the best for the food... then it came. The only thing that looked like it was suppose to was the biscuits. Everything else looked like someone made it with their bare hands and cooked it in the microwave. The waiter seemed to enjoy our displeasure in the food. We got up and left with out eating or paying. As we were driving off the waiter was staring at us out the window.
MA
matthew andres
The dining experience I received tonight saddens me. This place has gone hill. We had to continually remind our server what we needed, often 2 or 3 times before getting it right. Our silverware was dirty, there was a pack of butter in the coleslaw, plastic in another dish. Then when cashing out, we had to wait for two employees to finish their conversation before getting to us, which took about 10/15 mins. Ive had better experience at newks, and at a better price. Probably wont be going back.
RI
Richard Speed
Food is always good no matter what part of the country you are in. They are the only place in the country who knows how to fix eggs!!! its the only place I ever get steak and eggs!!! I live in Dothan Alabama. And and its the only place to eat at usually. My wife said it its only place you can trust they have really good food!!!! They should have more Cracker Barrel throughout the country. When we go to Birmingham Alabama we know all the exits to get off of so we can get the Cracker Barrel.
RO
Robert Rudder
Ordered a salad and uncooked tray of Macaroni and Cheese to help save time and work for Thanksgiving. Arrived to pick order up on Wednesday at 10:30 and had wrong salad. Waited twenty minutes for new salad and left. Opened Mac & Cheese when arrive home and it was not only cooked it was burned on top. Now another trip to Cracker Barrel about 15 miles round trip to get uncooked M&C and return burned batch. Not happy. Certainly did not save any time or work preparation.
