Pizza Hut

Reviews 11

JA

Jake Rindfleisch

Honestly the worst Pizza Hut I have ever been to. I went there with a friend and we did not make a mess or anything of the sort. We must have stayed a bit late without realizing it because the waitress made a small joke about having to stay late, but it seemed in good heart so we laughed along with her. A week later I go in with my girlfriend and see the same waitress and she makes eye contact with me, glares, and shakes her head. She then goes to the back kitchen, talks to another waitress, they both look over and glare at me. They then proceed to give us the worst service ever because apparently my friend and I made the one waitress stay late to clean up our supposed mess and then we laughed in her face. We would never do anything like that. Were good guys and we worked in retail at the time, we just would never treat an employee anywhere like that. We can relate to horrible customers, and we hate them just as much as she does, why would we BE those horrible customers? She could have said, "hey guys closing up shop soon just letting you know.," and we would have gotten the hint. We DID NOT make a mess because again, I would never do that. Anyway, back to my experience there with my girlfriend, we got our pizza about an hour later and nasty glares and comments. I have no idea why we stayed. I should have flipped the pizza onto the floor and said f%# you and left, but this was awhile ago and I have more confidence now. I foolishly paid my bill but felt that leaving these idiots no tip was a good way to go. I wrote the manager but all she said was that she agrees with me and then gave me a coupon for 10 dollars off a pizza. Whatever, who knows if she even cares, just trying to appease me. I told her I would never spend a dime at that place again, and Ill encourage my friends to do the same. I never got the chance to write a review until now. This still irritates the hell out of me. On top of that, the restaurant is terrible. It is so old and dingy, the seats are terrible and sunken, the pizza will make you sick. Honestly, just avoid at all costs, go to a different Pizza Hut. Let this one slowly die away.

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GI

Gina AC

My order was a half an hour late, ordered 6 wings with my order and received five. Upon my order being delivered and the delivery driver receiving more then fair tip, the police show up at our door stating that our Pizza Hut delivery driver called them to report someone "driving over a snow bank". (My completely sober brother happened to have left to Walgreens at the time the delivery driver delivered the food) I dont know how its possible to "drive over a snow bank" even parked on a street, clear of snow banks?? The police officer CLEARLY saw no one was in harms way and were completely sober and left within minutes. What a waste of West Bend police resources. I called the Pizza Hut back to speak with the driver and the person who answered (Allan) tells me the delivery driver has left and is no longer working for the night. When I ask Allan the name of the delivery driver, he puts me on hold then comes back and says "I cant actually tell you his name, he was a borrowed employee." Borrowed employee? You dont know the names of people working for you?! Come to find out later the driver was in fact still working. If a Manager would like to contact me to verify this, please feel free. ALL of my phone calls are recorded, so I can verify the information that wasnt given. To the delivery driver- mind your own business next time and do what you SHOULD do best (But ultimately failed) deliver an order placed and learn to have better customer service!!

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KA

Karissa Lloyd

I have called and order from this place numerous times and everytime I end up hanging up because the person I speak to has no idea what they are doing or are to worried about what is happening around them and messing around with other employees. The one time I did order from here they said it would to our house in 45-60 minutes. Well an hour and a half later the pizza still had not shown up, I called and they told me they werent able to find our house. In my opinion you could have called and i would have told you exactly where it was. In the end they offered to re make it but it would take atleast a half hour at this point i was so frustrated I told them not to worry about it and refund me my money back on to my credit card. All i can say is this is by far the worst place I have ever tried to order food from and I would not recommend it to anybody.

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KA

Kari M

WORST PIZZA HUT EVER! Only ordered one pizza. I live 2 miles from the restaurant. The order was 40 min late and cold.. really nasty! Manager was extremely rude. Simply doesnt care. Told me they were late because they had a Jackson delivery. How nice of them to have my pizza in the car waiting for two hours rather picking up a fresh one on the way. How ridiculous is that.. I live right down the road?

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BR

Bruce Eadie

Pizza came almost 45 minutes late, I called the manager to tell them the pizza was cold and instead of giving it to me on the house like any manager with good customer service would do... They told me theyd have the delivery driver come back to pick up the pizza and give me my money back! WOW... What a waste of time, I suggest NEVER EATING AT THIS PLACE!!!

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R K

I call and ordered a pizza and was given a time to pick it up. Wife gets there and cant find a record of the order. They take a second order from her and she waits. Half hour later she asks how much longer and is told they screwed up again and will start on our order. Not the first time we have had trouble with this location. horribly run.

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BR

Brendan Noonan

APSOLUTLY HORRIBLE!! Waited 2 1/2 hrs for my pasta and chiken wings. I ordered bbq wings with ranch sauce and i got cold plain wings with no sauce. My pasta was cold,clumpy and tasted disgusting! When i didnt tip the driver he rolled his eyes at me. NEVER will i get food from this pizza hut again!!!

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WE

West H

Honestly, dont bother with this pizza. Youre better off going to Little Ceasers or even a frozen Orvs from Wal Mart. The pizza here is terrible tasting and the delivery guy looked into my eyes a little too long and made me feel uncomfortable.

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TI

Tim Myers

I really like this place, the people are super nice and understanding. Always a smile on their face when I walk in. Plus with a Sallys Beauty Supply. (Which has the best staff ever.) next door it makes it so convenient.

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A

A Private User

delivered it was cold and tasted old never going there again disgusted and the service was less than satisfactory horrible service just a bunch of bull any other pizza place would be %100 better no matter what

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SU

Sue Preder

food was good, but 60 degrees inside temp made us eat outside on the bench. too bad, they could have had 4 more customers, they felt the same with the temp and went elsewise to eat.

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