Address: | 101 State St, La Crosse, WI 54601, USA |
Phone: | +1 608-519-8830 |
Site: | thecharmanthotel.com |
Rating: | 3.4 |
Working: | 6:30AM–9PM 6:30AM–9PM 6:30AM–9PM 6:30AM–9PM 6:30AM–10PM 6:30AM–10PM 6:30AM–9PM |
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Fritz Noelke
We called and made a reservation for 2:45 on Easter Sunday. They claimed that they had an omelet buffet, a seafood buffet, and a steak buffet. What they actually had was a bunch of lukewarm food in trays. They had mediocre scrambled eggs with lukewarm sausage and biscuits and whatnot. They had Bland barbecued ribs. Their so-called seafood buffet was a bunch of small shrimp that was uncooked. Complemented by uncooked salmon , and no crab legs which they said that they had. On the phone they said it would be $35 a person. So we were expecting a good sized bill, but at the end of the meal the waitress who had facial piercings and had only brought us a total of three different drinks for the both of us let us know that the gratuity was included. We were forced to give her $16 for giving us three drinks while we went to the buffet. The total bill was 102 dollars for a meal I could have had at Perkins, but Perkins would have had warmer food. This restaurant is a mediocre disgrace and I will never go there again. Its no mistake either these people own the Water Front, they should know how to run a restaurant.
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Candice Spencer
We went there last Sunday hoping for a beautiful brunch bar and there was a small menu. First our server stood talking to another server and didnt make it to our table for fifteen minutes. Our drinks came quick, they were great. Our food took forty five minutes. While we were waiting we looked over and a young couple walked in to be greated by one of the three chefs. Their food was at their table in ten minutes. Two of the three chefs werent cooking. The food wasnt great at all. We will not return. What a disappointment.
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Daniel Leach
Lack of service by the waiter. After the meal was served, he checked in before I had tasted the food and then we were abandoned. He did finally come over sometime after I stood up and put my coat on, but seemed like forever. Might have been nice if we wanted to hang out, but we were ready to go. The valet, host, and manager were very accomodating in seating my elderly mother. Portion size on the brunch salmon was enough for a small child.
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Richard Zurich
French onion soup is great. Service was good. Cocktails are excellent but the food was mediocre. The duck breast had an off very gamey flavor and the lamb was very fatty and had a very very very strong lamb/game flavor. Id come back for the cocktails but thats it. What a waste of $100 on a very disappointing meal.
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Diane Thompson
The hotel lobby, bar, and restaurantt are so lovely! The food we had for dinner was very bad.. The chef spent too much time on presentation and NONE on ensuring it tasted good! We had the Mediterranean bass which we have before at top rated restaurants; this tasted bad! So disappointing!!
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Chris Allen
Very friendly staff and awesome Bloody Marys. Wasnt very busy when I was there but I would assume for the price they would still be prompted even with a crowd
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John Crane
Great dinner with unique options here. The rooftop was a great feature (when warm!).
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Benjamin Schlifer
Food was average fire the price, drinks to expensive, wait staff was very good
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Andrew
Great food and great atmosphere. Really enjoyed the interior of the place.
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Gabe McFadden
Best place to eat in Lacrosse. Had breakfast and dinner here!
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Sally Ripple
Perfect. Everything was perfect.
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Luanne Shafer
Great inspired food