Address: | 5605 Lakewood Towne Center Blvd SW, Lakewood, WA 98499, USA |
Phone: | +1 253-582-4897 |
Site: | fiveguys.com |
Rating: | 4.4 |
Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM |
ME
Megan Williams
I used to work at Five guys in Lakewood and even before I worked there,its my go to place for a burger,and now that they have shakes makes it amazing.Today I went with a friend for lunch,and my burger was just as amazing as before,but the fries where disgusting and most where overcooked,so I had to pick and choose which ones to eat. The staff seemed preoccupied with talking to each other,whispering and giggling to each other,the music was way too loud,I didnt even hear my number being called until an employee had to scream my number out.Most of the red shirt employees where on top of their game with ringing up my order and other customers,repeating it back and also explaining items to customers.I wasnt as pleased with the customer service or my fries,but my burger was amazing.
MI
Michael Scheel
I love their burgers but this place can be hit or miss. I ordered two burgers without mushrooms, repeating it twice to ensure the disgusting fungus that somehow people enjoy as food didnt taint my delicious bacon cheeseburger. Got the burgers home and of course both of them had mushrooms. Checked the receipt to see if it was inputted wrong and the receipt clearly stated "No Shrooms". Called to speak to the manger, they put Gary on the phone who proceeded to speak to me in a very condescending tone and then tried to play telephone tough guy with me as if he lived in a bubble where his actions would never see retribution. Great food when done right. Gary, you need to rethink your customer service skills.
JE
jelly beans
My first time there the girl behind the counter was incredibly disrespectful. Walking in I had no knowledge of the menu and was eager to find out. I gandered at the board and asked questions. The girl seemed to be irritated by all my questions and simply put up her hand to halt me. Then proceeded by explaining the entiredy of the menu whilst not letting me speak. Why didnt I just walk out? I was really freaking hungry. If it wasnt for that fact right there, I probably would have told her manager about her terrible customer service and then left. Guess it all works out because Im never going there again. *This was about 2 months ago*
CO
Corey Mathis
Has always been a good place except for today. Just wanted 3 burgers. One without some stuff and the other 2 all the way. Well first time the wrong things on the burgers. (To there credit they tried to fix it) But then they forgot the cheese..grrrr. I gave up and left. O ya what made it worse was nobody was there. It wasnt busy at all.
VI
Vivis S
Always liked their fries and milkshake is delicious. Staff is pretty friendly. I wish the person who stays at the register wasnt the same one who makes milkshakes because it takes forever since they go to the register and then make then milkshake. Register and milkshake and over and over again.
TE
Tessa Ashley
The buns are probably safeway buns, nothing special. I paid $17 for a half ass burger, a soupy milkshake and some fries. Not sure how often they change their frier oil, not enough apparently. Dont waste your money
ER
Erik Berka
It was a good experience I had never been there before and the staff was very friendly there was this one lady Riley who served me with a smile on her face it was a good place to eat and I thoroughly enjoyed it
JO
Joe McDonald
Its pretty loud in hear. They need to turn down the music. The hamburgers are great, the service is fast and friendly. The restaurant is clean and organized.... Just please, turn down the loud music.
DA
Danielle Carling
This place is much better than McDonalds but they are not cheap but a good bugger is not cheap love there fries will definitely go here when I want a hammer or a good hot dog best place ever
SA
Saber Cybulski
Always cooked perfect. Always quick. Order online and go pick it up. Little spendy, but its worth it if you are looking for a real deal burger. Gotta add the grilled jalapenos. The best.
JO
John Burton
Burgers cooked perfectly, fries that are hot and cooked all the way through. Been coming here off and on since about a month after they opened in Lakewood and hasnt disappointed me yet.
AU
Aubrey Alexius
Tasty but over priced... Vacon cheesburger with reg fries and reg drink... 16 bucks.. Ill be going only once a month if i crave for it but honestly nothing special in my opinion
VE
Vee Francis
Me and my kids love to go here! They enjoy the hot dogs in the endless amount and peanuts they can eat! And they always want extra fries even though they throw in a extra scoop!
MI
Michael Forney
Always good burgers, but the music was a.little.too loud for.easy conversation. Staff was friendly and willing to accommodate special requests. Overall a good place for lunch.
WA
wat lol
Possibly the best burger place I have been to. The jalapeños are so fresh, the meat is perfect, the cheese is not plastic, its real cheese, and the shakes are amazing
MA
Matt Lunore
I always order online, and every time I go to pick up my food they always offer a free drink, pretty great service if you ask me, keep up the great job
RU
Rusty Shaklefurd
The burgers are good but I was told in a very snotty attitude that this location dosent do secret menu items when I ordered the patty melt.
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末次巧
メッチャボリュームがあって、残しちゃうくらいお腹いっぱいになれる!
AR
Arthur Gonzales
I wish I lived closer to this place again. Pick your condiments and away they cook. I like having peanuts while I wait for my food.
TI
Timmy Cormier
Great food, and Amazing staff! I mentioned I had a bus to catch and they were able to get me my order just in time for the bus.
JA
jay jeswani
Ordered, waited 20 min, asked whats going on, found out they didnt even start cooking my burger. Great tasting burger though
AN
Annette Vande Berg
Ordered the grilled cheese and it came to me burnt. Paid 4.39 for a bun with cheese. Dont think Ill be coming back .
KE
Kevin Lipsey
Stopped by to support a great cause at Five Guys hosting Champion Center Foundation for the summer of love
BR
Brett Cottingham
Five guys is awesome. Great Burgers if you havent had one you need to question your decisions in life.
KO
Korrissa C
Friendly, efficient staff. Delicious food and loads of hot tasty fries. And is always clean!
TR
Trevor Harris
I love getting all the extra ingredients on my burger. It ends up being a monster burger
EL
Elizabeth James
Love the positive atmosphere along with the great food!! Always clean. Great service!
PE
Performance & customs
Been here once was pretty good food . dont care for buying everything individually..
MA
MarkRyan
Want a greasy guilty pleasure ? These guys can fry it up just the way you want it.
A
A Private User
Great burgers! Everything is fresh. The manager Maurice has great customer service!
RA
Raymond Denison
Fries are wonderful, burger patties are small and very greasy. Flavorful though.
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이지민
Five guys is the best. Good food, good service, good prices. Whats not to love.
DE
Dean Atkins
Meh. Very overpriced decent burgers...and it was like 50 degrees in there. Brrr.
JE
Jeremy Thompson
Five guys is good.baboht as consistent as all five guys. Parking can be tricky.
GA
Gary Riley
Fun place grrat frys
ED
Ed Hulett
The food is excellent. The fries are the best. A little noisy, but worth it.
JE
jellis
Always clean neat and friendly and they always pile on a ton of free fries.
RU
Rune Sevenfive
Did you know 5 guys just started offering shakes? Add bacon to it, too! ;)
KA
Kareem Hadee
Vegan/Vegetarian Friendly Fast food chain. Their fries are pretty good!
LA
ladymocha83
Great place. Mellow environment. The shakes and fries were very yummy.
RO
Ron Paisley
Burgers are addicting, fries are good and in abundance. Recommeded.
BO
Bonnie Brame
People. Were very nice service. Was fast and was very courteous