Puerto Vallarta Restaurant
| Address: | 1400 Galaxy Dr NE, Lacey, WA 98516, USA |
| Phone: | +1 360-412-5402 |
| Site: | puertovallartarestaurantes.com |
| Rating: | 4.1 |
| Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–11PM 11AM–11PM 10AM–10PM |
Location
Photos 100
Reviews 7
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Kricket Callaghan
Wish I could give more... Looking for a great Happy Hour and a festive Margarita...Puerto Vallarta seemed like a sure bet! A beautiful restaurant! Unfortunately, their service and communication happened to be below par! Disappointed this many times... 1. No greeting when I walked into the restaurant! Ghost town! 2. No bartender...waited over 10 minutes before anyone walked in... 3. My friend who was late finally showed...still waiting to order drinks!!! 4 Finally order drinks- We order H>H Margaritas with no sugar...confusing right??? Well, our "BARTENDER" did not understand so I mentioned...Skinny??? 5. "BARTENDER" returns with tequila lemon/lime water- YUCK! Ok- fine its 30 minutes later I am going to drink it! 6. We ask for H>H food menu and he points to the menu- this, this, this, this...then another gal pops in and points some more! LOST 7.We order..50 minutes in! The bar is still empty... 8. We sit with empty drinks for another lifetime. 9. Finally get our 2nd set of Margaritas-Tastes nothing like the 1st...WHAT? At least I was finally adjusted to my bitter experience! 10. Food comes-HUGE portions! Score! NO plates? No napkins....wait? NO SERVER? 11. Wait 7-10 minutes just to get the opportunity to ask for a plate and napkins. 12. Food not that great! Seriously! 13. Another friend arrives...no Bartender or server to be found. We waited 10 minutes for water and almost 20 for a beer. 14. Regulars start pouring in... More staff arrives...Thank you, Jesus...Wait...we are still stuck with our original "BARTENDER" and he is nowhere to be found. 15. Order another Margarita -One an hour right? Another recipe? WOW! 16. Our third addition never did get the opportunity to refresh his beer or order dinner! 17. Waited again to catch someone to get a bill...they had a very large military party and it was clear they were now under staffed. Good for them to have gone from and empty restaurant to a full on frenzy! 18. Finally get a check and the bill was shocking! Thinking we were ordering H>H drinks and menu items we learned only our Fajitas were on H>H Our drinks were "Skinny" (minus the sugar) so there for did not qualify for H>H. Our Street tacos (Recommended H>H) turned out to be full price. 19. When we asked our server to help clear up what we though we ordered...we were then handed the bill back and told " Thats your bill" Ok..got it. 20. Walked up front to speak to a manager... the host came back and again handed me the bill..."Nothing we can do...sorry!" I See...let me talk to your actual manager. 21. Finally, someone who can help! First I apologised for needing her time (They had actually gotten quite busy). I explained the circumstances and she fixed my Margaritas from "Skinny Margs" to "Small Skinny Margs"...Thank you... I think? How much is a H>H margarita? 22. Paid my bill and will never! never go back!! $$$ dollars later for terrible drinks and food we couldnt eat nor took home. I will be spending my money elsewhere!
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Michael Gindhart
This is always been one of my favorite places to go for a casual dine out. They serve wonderful Mexican food with a great variety to choose from, something for everyone. One of the best-kept secrets is there Sunday brunch. As of the time of this review is $13 including your drink with about 20 different trays with multiple items in each tray you will be hard-pressed to not find something you really love, probably about 10 things you really love. The restaurant is always kept clean the staff there among the fastest and most efficient Ive ever seen. The prices are quite reasonable, not super cheap but not expensive either. Expect around $10 to $15 per plate as you would with most casual dining as of the time of this review. They do get very busy so call ahead if you are in a hurry. Five stars Going will make you feel :-) CostValue: $$••• Recommend: Highly I am a Google Local Guide, my reviews are my own. This establishment has not compensated me, influenced, or requested my review in any way. :-)
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Panto X
We went to this restaurant because of the online reviews. The restaurant had an okay decor, good service, but everything after that was horrible. The food was nasty, to say the least. The tortillas were cold and stale, the meat was chunky, greasy, and undercooked. I had asked for an extra order to go, but had to cancel after tasting my food. When I brought this up to my waitress, she was apologetic and offered to talk to the manager. Her manager refused to do anything about it. A simple visit to our table wouldve sufficed. Needless to say, we will not be back, and I encourage anyone considering this restaurant to find an alternative. Mexican food in WA is hard to find, but this place is a sorry excuse of a restaurant. Everything is heavily overpriced, considering the very poor quality of what the food put out.
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Liz B
Ive been here a few times before and its always been good. Took an out of town friend here tonight and ordered the fish tacos. Worst fish tacos ever. I actually sent them back. Menu states 3 tacos only received two and the server said thats how they come. Crispy fish fillets were like burned fish sticks and the "coleslaw" it came with was a bunch of purple cabbage thick cut and no sauce or pico or anything, just dry. The plate was huge and filled with rice and beans. After trying to doctor them with the pico and salsa at the table I sent it back, not paying almost $15 for food I have to doctor. My margarita was good, but Puerto Vallarta will not be my choice again. Would much rather make the extra drive to Don Juans in Tenino, believe me its worth it.
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A Private User
This place is awesome. My wife and I have gone here for years and each time we go it is a good experience. The customer service is great, everyone is very polite and quick. The chips and salsa are never ending and awsome. I eat the fish tacos almost everytime we go and I love them. They are by far the best fish tacos I have found in this state. I am from Arizona, so trust me I know a good fish taco. Also, their home made tortillas are fresh, as authentic as it gets, and amazing "Stock up on these". Lastley, their pick up service is faster than going to McDonalds lol! This place is all in all my favorite restaruant to eat at in Washington. If you like good Mexican food and a comfortable atmosphere, you must try this place out/
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Alexis Perez
This is the second and last Mexican restaurant I visit in Olympia wa. I am sorry but this place was terrible, almost no service, that waitress was worthless, didnt ask how was our meal, didnt refill our drinks, they couldnt even cook a medium-rare New York steak for my daughter properly. We have to send it back of course! they send the same steak back with maybe two pounds of french fries I dont know maybe to compensate for a lousy piece of steak. Me and my wife decided what the heck lets try their Buffet. Well it was so bad, the only Mexican items were rice and beans. They have pizza waffles pancakes I dont know if I was in a Mexican restaurant anymore. I definitely not going back.
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Lindsey Pavlyuchek
This was the first time my husband and I came to this restaurant. We are beyond impressed. The staff was so friendly and they help each other out so its not just one person doing all of the work. The complimentary chips and salsas (yes, thats plural for the 4 different salsas they bring out) were amazing! I ordered the sunset margarita and theres NO questioning alcohol was in it! Super yummy. And their meals. Oh my word. The food portions are enormous!! You will seriously HAVE to take home at least half of your meal!! Everything is so fresh and their guac is just perfection! Absolutely love the atmosphere of the restaurant! We will most definitely return!!
