Airlie
| Address: | 6809 Airlie Rd, Warrenton, VA 20187, USA |
| Phone: | +1 540-347-1300 |
| Site: | airlie.com |
| Rating: | 4.4 |
Location
Photos 100
Reviews 7
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Andrew Hirtle
So let me start off by saying our wedding was BEAUTIFUL, but that was largely due to our AMAZING wedding planner, Tabitha Roberts, of Roberts & Co. However, working with Airlie has been an absolute nightmare. At our initial site visit we were told EVERYTHING we wanted to hear. The minute we submitted our non-refundable deposit everything went to hell. We were told we would have to do the a la carte wedding because we were having only 50 guests, which was not what we were told during the initial walk through. We were told all we had to do to hold rooms for our guests was to pay for our room (the bride & groom suite) up front. Later we were told we would have to pay for 50% of all the rooms needed & finally, we were eventually charged 100% for all the rooms we thought we may need (which broke down to just under $7k). How they expect us to know EXACTLY the rooms we will need 6-8 months in advance, prior to even mailing out invites, is beyond me! All the contracts were unclear; they changed depending on what mood the staff was in and when asked to clarify we wouldn’t hear back from them for WEEKS & then we would never get anything in writing, even after requesting it over & over again! The staff is polite in person, however are super condescending on the phone and in emails. They were even rude to our wedding planner, which seems like a REALLY bad idea, since she was the reason we were initially referred. She had worked with them, prior to multiple changes in staff & management, so this in NO way was her fault. At our final walk through, 4 days prior to the wedding, they only provided estimates of overages and remaining balances. Also, they failed to include the service charges (i.e. gratuities in these estimates, which later we discovered breaks down to about $3k!) After everything, that walk through that took over 1 month to schedule, felt as if it never even happened, all the requests and changes were conveniently forgotten or ignored. The weekend of, we found out some of our guests were not assigned their own rooms, as requested. The rooms were OVERPRICED ($185/night), small and poorly decorated. In other venues, hotel blocks are given discounts or will give the bride & groom their room for free, this was not the case at Airlie. We also discovered that our rain back up was a STORAGE CLOSET, which they were graciously going to throw in for free! Patrick, the one competent staff member, realized that they gave us this horrible excuse for a wedding site and gave us a beautiful room instead. One week later, after returning from our honeymoon, we received a very rude email stating we owed them over $1k, when we called them to clarify they realized they made several errors in accounting! After several emails, angry phone calls and threats to get small claims involved as well as attorneys, after 1whole month after our wedding did they finally reimburse our overages. Oh, also, as a courtesy they offered to give us access to “tag along” on someone’s corporate event to try and make up for all the difficulties. Really?! Yes the location is beautiful and the food was delicious, however the staff is completely incompetent. We went through 2 different event coordinators and 1 manager and still feel that our privately hired wedding planner was our saving grace. The accounting people, front staff and special events coordinators are completely incompetent and do not have a problem stealing and lying. Don’t go to Airlie, this venue provided great pictures but also brought on multiple headaches, tears and near homicidal ideation. It was not worth it.
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Anna Rogers
I had my wedding here last October and it was amazing! Tara was my coordinator and she couldnt have been more professional. Due to a last minute error at the printing office (not affiliated with Airlie), we found out the day before the wedding that we had no place cards and no way to seat our guests at the appropriate tables. Tara SAVED THE DAY, and actually drew up our seating chart on a cute little chalkboard, exactly how I showed her on Pinterest. That was going way above and beyond. Also, she answered all my many emails throughout the planning process quickly, thoroughly and politely. I wasnt even able to see the reception area prior to the wedding because I was so rushed (my fault) but she put everything together exactly how we had discussed and it looked amazing. All our guests loved it and had a great time. Airlie was beautiful and Tara is just fabulous at what she does. Cant recommend her or Airlie enough!
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Matt Salm
If youre looking for a luxurious weekend getaway, keep looking. The property and landscape is beautiful, but the service and management leave much to be desired. Theres a good chance youll find a room infested with stink bugs to welcome you to the property. Service in the dining room is non-existent. Despite only 6 tables of diners, the waitstaff was noticeably absent and showed no interest in providing a memorable dining experience. An hour to get an appetizer and 20 minutes to have a plate cleared left fellow guests to commiserate about the comedic lack of service and attention. When management was engaged, nothing improved. All youll get is a "sorry" and 20 more minutes of the disappearing act. Staff and management should be embarrassed about tarnishing the reputation of such a historic property. To potential future guests, please do yourself a favor and dont stay here!
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Michele Flores
The organization I work for, the GWCC, recently changed venues for all of our Quarterly events (luncheons and annual dinner). We now have the pleasure of holding them at Airlie Center. We have had two events thus far, in Oct. and Dec. 2012, both of which were a great success. Our membership has giving us outstanding feedback, much do to the great staff at Airlie. The atmosphere there is amazing, great for any business event! The food, spectacular and unique. Their event coordination staff is very detailed and helped us trouble shoot any issue we may have encountered, some of which we wouldnt have considered without their expertise. All in all, it has been a joy to work with Airlie and to hold events there. We are looking forward to many great events to come!
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Krystal Ramirez
I was a guest at Airlie in January 2014. The organization I work for hosted their annual retreat there, and it was quite an excellent location. Although I unfortunately didnt get much time at all to explore the grounds, what I did manage to see was quite stunning. The rooms were nice, and my favorite part was probably the food..! So delicious, and so many vegetarian-friendly options! I would definitely go back for a romantic weekend with my partner, if only it werent so expensive :)
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A Private User
Attended a retreat here over two nights during an Autumn weekend. The people were extraordinarily nice and accommodating. The food was better than expected, a pleasant. surprise. The views were spectacular and conducive to a relaxing escape from the city. The rooms were decent. However, there were some bug issues (may have been due to being in a rural area). Enjoyed skeet shooting and fishing. Would highly recommend the place.
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A Private User
As a photographer I see many wedding venues, but Airlie impresses me the most!! Their grounds are incredible. The lakes, stone walls, mature hardwoods, gardens, gazebos, the place is beautiful. Their staff is amazing as well. Working with Lisa on their bridal show, convinced me of how well run Airlie is, they are professional, organized and so very kind and helpful. I highly recommend them! PS The food is wonderful too!
