Address: | 905 Airline Blvd, Portsmouth, VA 23707, USA |
Phone: | +1 757-399-6449 |
Rating: | 3.6 |
Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–11PM 11AM–11PM 4–10PM |
JO
Joseph Marshall
Food - 0/10 Staff - 4/10 Cleanliness - 3/10 Customer Service - 1/10 The wife and I needed a quick meal, and we happened upon Wong Kwok. I had ordered the general tso meal, my wife garlic chicken. Both meals were were nearly flavorless, and tasted undercooked. I had only taken one bite of my chicken and realized it didnt taste right, my wife came to a similar realization. Having taken 4 bites total from both meals(if not less), I drove back to the store and politely asked for a refund because the meal was flavorless/undercooked, and I was feeling ill. The asian lady behind the counter proceded to tell me she wouldnt refund me because no one ever complains about there food. I again stated why I wanted my refund, to which she replied I wont refund you because we "wasted" the food(screw my gas, time, money, and health). After 15 minutes of back and forth arguning she finally agreed to give me a partial refund of $20 of my overall $37 meal, not ideal but frankly I wanted to leave. TL;DR = spent $30+ on falvorless, undercooked meal that made me sick. Staff refused to give me a refund and told me it must have been something wrong with me. Was told they would only give me $20 back because we waisted their food.
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Antoinette Newby
The used to be good but is not anymore andand the husband who is usually not there needs to stay home. He gets orders wrong and THE CUSTOMER SUCKS!!!! THEY DONT HAVE TO WORRY ABOUT ME ANYMORE!!!!! THATS IT IM DONE AND I WILL TELL EVER ONE I KNOW TO NOT PATRONIZE THEIR ESTABLISHMENT!!!! REALLY THEY DONT DESERVE THE ONE STAR I GAVE!!!!
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ASHLEY SYRETT
Not that great. The fried rice was nothing special and was ultra greasy. Could see the liquid from the grease soaking up my entire dinner in the to-go container. On top of that, the delivery service took way too long. Had to wait about an hour for just two dinners.
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juan gonzalezpineda
I like the old mans singing. Very soothing as I consume food. Egg foo yong was good. Veggie lo mein was good. Stay away from chicken w/garlic sauce
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Alyssia Tyler
Sausage fried rice and shrimp fried rice are inexpensive and the food is great quality and quantity.
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Dusty Causey
The WORST Chinese food I have ever had. How do you screw up General Tsos Chicken?
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Chris Bucher
Quick, easy & cheap but nothing special. Basic chinese food.
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Airfighterdude
Really good food, And you get alot of bang for your buck!
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James Womack
Amazing everytime I come ! Must give it a try !
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Davontay Pittman
I eat here every week. The food is ever good!
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Jana Haverty
Very convenient and the food is always good.
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Janine Johnson
There was a roach in my food. Nuff said.
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davontay pittman
Food really good ! Good service
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Samuel Reineberg
Eh