Address: | 7501 W Broad St, Henrico, VA 23294, USA |
Phone: | +1 804-672-0225 |
Site: | bk.com |
Rating: | 3.8 |
Working: | 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 7AM–11PM |
DA
Dark Herald
Excellent service and awesome staff. Food was freshly cooked only taking a few minutes. Food was ok. The owner however should think about giving the place a face-lift. Bowed ceiling tiles, old rusting chairs, 1990s dated looks, dirty ancient equipment on the wall and ceiling vents, the register was broken and old missing its lcd screen and various equipment was rusted. Things were clearly beyond their prime and need updates. Outside needs paint and a fresh look to. Reds so faded its a light orange color. The deep blue is faded to lighter than the sky. Take a note from your competitors and sink the money into fixing this place up a bit. Maybe add a flat screen with some news playing. It looks like you stopped at just getting lcd menus and the freestyle machines. You can do so much more.
CO
Cotter Leonard
I always like their food. But my visit today had me unsatisfied. Their fries were way over cooked. The new crispy chicken sandwich were also overcooked. The sandwich was like peanut crunchy. idk if that is the way the sandwich is made but I didnt like the fact I wasted $8.90 on something unpleasant. Dennis you gotta check on your employees because it seems to me they arent doing what their supposed to be doing while youre off.
RE
Renee Thompson
The BEST BK Ive been to in a while. The food was good and the restaurant was clean. All while the manager, Denis, waited on us personally, as well as others. I noticed as we were leaving an employee had forgotten bacon and let the manager know. He walked over and apologized to the customer and explained what happened before they even made it to their seat & realized the mistake. Excellent customer service!!!
SE
Sergio Birch
I come here a few times a month to grab breakfast before work. I APPRECIATE the staffs attentiveness, friendliness, and quickness. I even paid with card & change for something under $3 & the manager had no problem with it, nor did she look at me funny about the situation. (FRANCHISEE SHOULD REALLY FIX THE BK SIGN!)
DI
diamond lee
I used to love this location they were always nice, but now they are so slow and people that I see work here are young and dont know what they are doing! They shack machine is always broken and it never As like that 6 months ago. I guess they fired all the good staff
JU
Justin Upshaw
I should up 40 minutes before close (1120), and they completely ignored me. I thought maybe they closed early and drove around. Instead, they continued to pretend I wasnt there. Second case of bad service at a Burger King in two weeks.
SA
Sasha Carter
Took over 15 minutes to get food! And the burgers were slightly burnt! Live in neighborhood nearby for 10 years and they have gotten slower over the years! Refuse to go to this location anymore! DONE!
SH
Shawn Martin
Amazing staff. Not only extremely friendly, but accurate. If you ever happen to have an issue, they will immediately fix it and apologize. One of the best BKs Ive visited.
WE
Weston Auker
I have always had good service. Food is hot and served quickly. Their shakes are delicious!! And the onion rings with Zesty sauce are first rate!! Keep it up BK.
NA
Nathan Allore
Usually theyre great and Im in and out however 3/2/17 I was trapped in the drive through for nearly 20 minutes with only 2 customers in front of me.
HA
Hassan Sedaghat
The best flame broiled, not fried, burger at affordable prices served fast. Other menu choices available nowadays too.
LA
Lamont White
Great service. My was not ready and they brought over to my table. Never happend in any other Burger King I visited.
PR
Pradip Chawla
Never open on time ,always late ,dont know why they hire people who dont wanna work???? CRAZY
JA
Jay King
The place was spotless, customer service was outstanding. The food was perfect.
CA
Carson Kennedy
Well it was simply clean and the employees there were very nice.
KY
Kyle Hagood
Service is relatively slow, but everything else is great.
JE
Jennifer M
There is usually no line and the staff is super nice
DI
Diamond Lee
Fast friendly and makes sure that the food is right
RO
Rob Gunkelman
Decent service, but always slow to get food
CA
Carla Lewis
Very pleasant gentlemen love the ice cream
MO
Moqadasa s.s
Worst burger king branch I ever visited.
ZA
Zak Davis
fantastic great service all the time!
CH
Cheryl Mills
We went late. Food was nice and hot
MA
marybeth garcia
The prices and staff are both good.
AS
Ash True
Freshly cooked food. Good prices.
BE
benjamin miller
Friendly people here.
RI
Richard Davis
The food says it all
MU
Mudit Gangal
Its a Burger King.
BE
Ben Tutwiler
Usually no wait!
JO
Jose M Cruz
Great service
NA
Nathan Everson
Just ok