Address: | 3974 Fettler Park Dr, Dumfries, VA 22025, USA |
Phone: | +1 703-221-4880 |
Site: | asianpanrestaurant.com |
Rating: | 2.9 |
Working: | 10:30AM–9:30PM 10:30AM–9:30PM 10:30AM–9:30PM 10:30AM–9:30PM 10:30AM–10:30PM 10:30AM–10:30PM 10:30AM–9:30PM |
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Vernetta Marquis
HORRIBLE FOOD AND WORSE CUSTOMER SERVICE! I ordered for DELIVERY Thai Curry tofu and vegetable tempura. First time ordering here and the Thai Curry arrived DRY! Meaning the tofu and carrots and green peppers in the dish were cut SOOOO HUGE in this dish and with that BARELY like maybe a tablespoon of sauce was at the bottom of my container. It was dry! NEVER had I had a Thai Curry dish like this...it is usually at least sits in a sauce! The vegetable tempura were HUGE chunks of veggies! i have never seen them so big! When I called them about my Thai curry dish that it was dry with very little sauce...how do I eat this with dry ass steamed rice...they had terrible customer service! They said if I wanted more sauce I had to come into the restaurant to get it. Well if I freaking COULD or WANTED to drive to the restaurant I would have gone there in the first place to ORDER! They refused to deliver a new dish or more sauce, refused to even refund me partially for this fiasco (they wanted me to bring the food back for my money back...again I wouldnt have ordered delivery if I wanted to travel to the restaurant!) I dont know WHY Asians are so damn stingy with their cheap ass food! NO other restaurant would be so PETTY when THEY screw up to NOT issue a refund or remake the food...and want you to return food for their mistake! SO DAMN cheap and greedy these people are! UGH! I will NEVER give you my business again! I am mad I tipped! Assholes!
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Raphael Spurlock
Wife ordered chicken and shrimp teriyaki for myself and plain extra chicken for herself. We her the order in a rush to leave and find out that instead I got with some type of mushrooms. She called back to explain that I am allergic to mushrooms and that they got the order wrong and when I go back to pick it up the lady at the counter tried to tell me that she ordered the wrong thing. I explained to her that I was sitting there when she called and that the mistake was theres. I shouldve been watching them because while I was glancing see the menu, they swapped the plates on me and gave me back my "mushroom teriyaki" minus a couple pieces of shrimp and just covered it with chicken. Now I first came here back when it was still called Nori and Im not sure what happened to it between the bad attitudes and bad service. NEVER AGAIN.
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Joyful Mullins
KEEP YOUR MONEY!!!!!! GO SOMEWHERE ELSE. Wish I can take the empty stars away too!!! Its that gross people. Possibly bc Im from Japan and I know better but this was just effed up..even the fortune cookies were gross. I ordered off of grubhub trying out something new and seen Asian Pan(Dumfries). Ordered 2 "sushi rolls" that turned out to be a mistake($17 lost). Ordered Thai curry basil chicken($7 lunch portion) and beef and shrimp bento box($9). The chicken didnt seem to be chicken lol but seriously!! It didnt. No lie. The bento was also mediocre... The best thing they got going are the egg rolls. OVERALL HORRIBLE EXPEREINCE!! Will never eat here again. I want a refund.
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Manaal Qadri
I cannot tell you how happy i am that this place is halal. It is actually fully halal. All the staff know it and its on the menu. I am only here for the sushi so i can only attest to it. Its great. I love it i will most definitely be coming back. The staff is supper friendly, they even made sure i knew i was educated in my sushi knowledge so i knew what i was getting (raw fish). The only thing i would hope they add is a sign on the website that the food is halal. (And maybe update it a bit too) But i will wholeheartedly be coming back as much as i possibly can!
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Gustavo B.
I usually dont write reviews but the food at this place is horrible. I ordered the chicken fried rice and my wife ordered the beef and shrimp teriyaki. We both had a few bites then threw it in the trash, it was that bad. My fried rice taste like it was cooked in fish oil. I guess its my fault for trying something new. We need a real Thai food place in the area, this place should be shut down. It also doesnt help that the lady who answered the phone was a little rude.
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Cameron Martin
First off this place is very clean. The food is by no means bad, everything is just a bit lackluster. The chicken, while cooked well, doesnt have that savory flavor you find at most Japanese grills. They are a jack of all trades master of none. Id rank this higher than the average take out chinese, but lower than most other Asian places. Price is fair. Dont be afraid to eat here, just come with proper expectations.
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Sean Rotolo
I work nearby on Fridays, and most days come over here for lunch. The chicken and broccoli is really good, and I think the portion and price are extremely fair. The only negative feedback I have is that the service seems slower than most other Chinese restaurants Ive been to. The way around this is to order ahead, and show up around 15 minutes later. This works out great, so Ill continue making the trip!
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Adrian Rodriguez
The staff is rude. The lady taking your order makes you feel like your bothering her and is on her phone the entire time you are trying to talk to her. The cook talks about the customers, not knowing that they can understand even if theyre speaking in another language. The food isnt that great for me to continue to deal with the rude staff.
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John Henry
We used to order food from this place all the time, but today we found out that after we received the food that there was new ownership and the company has changed names to Asian Pan. The food is not the same quality and service was bad and not enough food for the price you pay. Dont waste your time spending your money and time here.
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Kai Pollock
The food is good and the delivery is quick. I dont recommend this place if you have an allergy, especially a cross contamination kind, which includes meat products. Weve given them two tries, which for the allergy folk was two too many. But like I said, no allergies then no problem.
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Stacy Murphy
The egg rolls were decent but aside from that...the General Tsos was ridiculously bland, the eggdrop soup was thick and slimey, the Sweet and Sour Chicken tasted of perfume... You might want to look elsewhere for good Chinese.
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Jason DeChants
Dont buy food here you will be sorry. Terrible customer service! They claim fee delivery with-in 5 miles but upon check out they try and seek in a delivery fee of $4 and im only 4.8 miles from their location! CROOKS!
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c evans
Ive been wanting try this place for awhile, we finally did and everything was excellent. We ordered a few different things, but our favorite was the California roll! This is definitely our new go to takeout spot!
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Saad Ahmed
This location is now under new management and now serving halal food. This new management is very friendly and helpful. The atmosphere is very pleasant. The food is very good if you get it spicy.
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Lauren Jacobs
Ive gone a couple of times because I wanted this place to be at least okay. Butt the sushi rice has been overcooked to the consistency of porridge both times, and their food made my friend sick.