Address: | 42385 Ryan Rd #102, Ashburn, VA 20148, USA |
Phone: | +1 703-957-4074 |
Site: | subway.com |
Rating: | 3.2 |
Working: | 7AM–9PM 7AM–9PM 7AM–9PM 7AM–9PM 7AM–10PM 8AM–10PM 9AM–9PM |
SU
Sunehri Singh
Its pretty much impossible to have a poor subway service unless the food quality at a franchise is poor, but I have been proven wrong. This location employs untrained staff, who often do not speak English. On Sunday, a young man who seemed completely new, was not getting much guidance and did not speak English handled my order and messed up multiple times. Then my order was transferred to a young lady who seemed over worked and as she completed my order and handed off to the cashier she forgot to bag everything and didnt even ask if we wanted to make our sandwiches a meal. The cashier - seemed like the manager - rudely asked what sandwhiches I had then entered my order in, as I turned to my purse to pull my money out she walked away, then comes back and voids my order and enters the order for the lady behind me. I asked her what she was doing and she ignored me and the other customer, embarrassed because she was obviously cutting the line, said she just wanted to pay for her pizza but that I could go first. The cashier / manager still did not void her transaction and I just looked at her and finally said what are you doing? You need to ring up my order! She did but verbally abused me in Spanish (Im fluent) and apologized to the customer who was trying to cut me (must have been some friend of hers). I am so disgusted by this behavior and saddened by the poor service experienced. This is a convenient location, but I will surely never go to this subway again. Its very alarming when seemingly educated people behave so poorly.
VE
Venkat Sunkara
Terrible service!!!! Ordered a foot long sub and the guy who is making it was putting in very few veg options (3 tomatoes,5-6 jalapenos on a foot long sub) and meat that I had to ask him again and again to put some more of the vegetables. Nobody pays Subway for its bread. People pay for meat and vegetables.
NA
nagaraju varada
The staff is not TRAINED WELL. I had to request them to take off the Lettuce that is "pink" color. CUSTOMER SERVICE IS BAD.
A
A Private User
Good food fast. Just like any other subway.
MA
Matthew Stoll
Busy and inconvenient each time Ive gone
AN
Ankush Agrawal
Nice cute girl service is good ☺
BR
Bryce Taylor
Fills my sub needs
VE
Verne Dickerson
Great service