Address: | 164 Porters Point Rd, Colchester, VT 05446, USA |
Phone: | +1 802-399-2011 |
Rating: | 4.3 |
Working: | 7AM–3PM 7AM–3PM 7AM–3PM 7AM–3PM 7AM–3PM 7AM–3PM 7AM–3PM |
GM
gmalav5877
The owners of the Guilty Plate Diner in Colchester should feel guilty over the extremely poor breakfast service that was provided by their staff on the morning of June 13th. After reading several reviews of this dinner from Seven Days, social media and online restaurant review sites the decision was made to invest in the time and gas to drive out to the Bay to try this place out. Upon entering the dinner the first thing noticed was how disturbingly loud this establishment is. The interior has high ceilings, stand alone booths and industrial walls. The dining room is effectively an echo chamber. There is nothing to absorb the sound. A semi full dining room served up an overwhelming loud clatter from the reverberation of unimpeded noise bouncing around. As this was a solo meal I opted for a seat at the counter, just to the left of the open kitchen window. It is always a plus to be able to see how the line staff operates. What wasn’t a plus were the several waitresses who were hanging by the window and counter area catching up on their texting and cell phone obligations. It was a cool, damp morning. Steak and eggs were the order of the day. The stout, young waitress took my order. Steak medium, eggs over medium, white toast with double extra butter and on a special request I asked for grilled onions on my home fries. Not an unusual request by most standards. After getting through the Burlington Free Press my server presented my order. On a large platter were my steak, eggs, toast and a small plastic cup with extra butter. On a separate plate were the home fries. But they were naked home fries. There were no grilled onions. I pointedly asked my server, “Didn’t I order grilled onions on my home fries?” She looked at her ticket and replied yes. She then took the plated home fries back to the kitchen window and, presumably, asked for the grilled onions. The expectation was that the home fries would be back shortly but that wasn’t to be the case. After ten minutes the home fries had not arrived. The balance of the uneaten breakfast was now cold and unappetizing. After catching the server’s attention she came over. Telling her it was a mistake to come in this morning I pointed out the lack of the breakfast potatoes being served at all and the now cold platter of eggs, toast and steak. She seemed shocked, shocked I tell you, especially when I walked on this dismal service. Chef Ramsey, from Hell’s Kitchen, could certainly have a field day correcting this operation. This diner is loud in an unappealing way, waitresses should find a better place to do their texting than at the front counter and the servers need to do their job correctly. There are better places trying harder that deliver a quality dining experience than this place. You should seek out those other establishments.
DO
Douglas Mort
I am going to rate this one 4 stars as my first time here was a blast and the food was awesome. I had the Eggs and Hash meal and it was perfect and the coffee was somehow brewed to perfection and the whole experience was grand. I came a second time and got the Eggs Benedict and the whole experience was bad. Instead of canadian bacon it was a thick slice of ham steak and it took almost 30 min to get to the table. Coffee was also burnt and the waitress seemed overwhelmed and took over 10 min just to get me coffee. I think it was just an off day so I will just leave this at 4 but if it had been like the first time all over again man 5 stars it would be for sure.
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Walt Costa
Visiting from Rhode Island for the weekend and found this diner in the area where we were staying. We arrived just before the morning rush. We were waited on promptly. Pleasant and inviting staff. Diner was clean, nicely decorated and the tables/booths were not crowded together. Our food came within a reasonable amount of time. Bacon was crispy, home fries too. Maple syrup on the French Toast was light with an almost vanilla flavor. As we were finishing, the diner was full with people waiting to come in. We didnt have to wait for our check. Great breakfast place. We would definitely come here again.
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Sarah LaRock
This was the worst experience Ive ever had at a dinner!! The waitress, brown hair heavier set woman, was extremely rude to my family, she didnt even sit us down we sat ourselves down then she decided to grab our menus. When we ordered she walked away as soon as my order came out of my mouth I wasnt even finished ordering. The chefs were too focused on eating their food in the back then actually cooking the French fries all the way. I WILL NEVER RECOMMEND COMING HERE TO ANYONE!!!
MI
Michael Robinette
Classic diner experience right down to the little disposable half and half cups. We went on a busy Sunday morning and it was pretty loud. The eggs benedict was pretty strange. The hollandaise sauce tasted way off and there was a ton of it. The saving grace was the pancakes! They were amazing! I think if you get the pancakes you will leave a happy person.
AN
Andrew Swift
Family-run, local finer with familiar atmosphere. Standard American diner menu. The cheesesteak sandwich is popular. Located directly across from the only, local movie drive-in. Staff is friendly and attentive. Great for families or groups. Definitely a Sunday morning brunch destination. Recommended!
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Evan Carter
Very good food. For breakfast, I prefer the pancakes. For lunch, the club. I always get a bowl of their chili - Its delicious! Took one star off for service - sometimes a waiter or waitress will seem to forget about you temporarily, or a glass will be a bit dirty. It seems to vary visit to visit.
JA
Jace Sheppard
Our new local breakfast place! Marys service is great - even when shes alone, shes making sure everyone has what they need. Coffee and waters are served as soon as we sit down and the atmosphere is casual and comfortable. Quick, tasty meals; great start to a weekend.
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Pam Rushlow
Ive waited a long time to have such a great place to go. My daughter and I love sitting down for a cozy lunch with great food and excellent service. Cant wait to bring my folks. They are going to love it!
MI
Mike Garabedian
We ate breakfast here two days in a row. Food and service was good. Sunday morning was busy but we sat at the counter top bar. After we sat down there was a line out the door. I recommend the Americana.
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Dave Zabiegalski
The best place in our neck of the woods to get breakfast, hands down. Prompt and courteous service and great food. The biscuits and gravy special was phenomenal, I wish they had it all the time!
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Eric Craven
Very nice and clean inside. The staff was very attentive and polite. I will definitely go back when Im in the area. The steak and eggs was tasty, reasonably priced, and a large serving.
EL
Elliot Schneider
Great variety of food and the most pleasant servers. Ive never had to wait more than 5 minutes of all the times Ive went. Very dinery if youre into that.
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Ryan LeVan
The breakfast was exquisite and I never saw the bottom of my coffee cup. Stop reading this review and go get yourself the best breakfast in town.
EL
Elizabeth Rossano
I love the food and especially the service. Really nice atmosphere too. The owners are great, I also know them from Pine Street Deli.