Address: | 2120 S 1300 E, Salt Lake City, UT 84106, USA |
Phone: | +1 801-467-4597 |
Site: | locations.freebirds.com |
Rating: | 3.3 |
Working: | 10:30AM–10PM 11AM–9PM 11AM–9PM 11AM–9PM 11AM–9PM 11AM–9PM 11AM–8PM |
CA
Carla Valdez
I was so disappointed with everything: from the slow service to the food, and even the packaging. I ordered a Lite Chicken Bowl. The service was slow, the girl was taking her time. When I got to the register, the lady was already charging me when the guy in front of me wasnt even done checking out. I was surprised how overpriced it was ($10.95) which they charged me $2.25 for extra chicken...which was literally maybe an extra ounce. I grabbed it to go, and by the time I got to work, the lime juice (which is an ingredient in the bowl) had spilled because they package the bowl vertically...I start eating it and the first thing I realize is that the chicken was salty and overall not good. And the combination of the greens int he bowl was not a good taste or combination. Definitely disappointing. I didnt even ate my bowl. So wish I would have gotten Chipotle instead! BTW I went to the freebirds in Sugarhouse, by the gas station.
MI
Mike Farron
Just terrible. I went here with my girlfriend just to give it a try. Immediately the service was terrible. The guy helping us was hardly responsive. She ordered their "Hybrid" (small) burrito, and I ordered the burrito bowl. He asked us what rice we wanted, and when she responded he put it in my bowl rather than on her burrito. I asked for a small scoop of black beans, but he gave me a full scoop, overflowing the spoon. I noticed throughout the process of us building our meals that even though my bowl was more expensive, he was giving us the same amount of each item we asked for (whats the point of the pricing?). Then, they charged extra for sour cream (what??). And, on top of it all, it was simply bad. The chicken was dry and cold, and the flavors were bland. Id much rather go to any other major competitor than Freebird.
AS
Ashlee Peterson
My friend took me here for my birthday, the food was good and the owner was extremely helpful and friendly! :) I enjoyed my dining experience. However when I left unfortunately I forgot my purse. when I went back for it I was very grateful to find it was still there! :) Sadly when I opened it I found that all of my cash nearly $200 had been stolen! ;/ It was odd that my credits cards and other valuable items where still in it and that it had been turned in with all the cash missing. If it was a normal thief such as another customer I feel they would have just taken the entire thing (or at least all the valuables in it). Plus, when we were there it was very quiet with only a couple other customers coming in the entire hour we were there. Therefore I suspect it was one of the employees who stole my money. :(
LA
Lauryn Hock
Things got a little crazy when 30 minutes before the party was to start, our food catering fell through. I was a nervous wreck because I had driven 20 minutes in traffic to get the Freebirds who was catering my party. After talking to the staff there and they had no knowledge of the catering order, I called the owner that I had spoken to about the order. The phone kept breaking up, and I couldnt understand her. I was nervous people were arriving at my party, so I finally left. Needless to say, I wont be using them to cater for an of my parties in the future.
RI
Ricardo Hernandez
The food is not bad, but they skimp you on everything and they charge you way too much for what they give. They literally give you the minimum. Its not worth your money. However if you dont believe me, go for your self and try it for your self. I had they burrito bowl with spicy chicken and they even cheat you on the rice too. Its not worth the money and its not worth the food. You can go somewhere else and get more food for the price. Again go try it your self and find out on your own. But its not worth it.
AL
Alyssa Hawkins
I dont know if it was just an off day, or what. I went in at lunch time and I was the only guest in the building. Service was awkward and slow. One of the employees was sitting at a table in the dining area on her phone. I mean, she was probably on her break but when I made eye contact she turned away like I wasnt there. Not very welcoming. Also, its a pretty large space and there wasnt any music playing, so it all felt very strange. Food was okay. Almost $8 for a nearly cold veggie quesadilla.
MI
Michael Argus
Food is Awsome! ! For what ever reason the females who work here are THE rudest servers I have come in contact with. I did not write this review until I had gone several times and evert time the same thing. Managers are included How embarrassing to have to pay for such service. At the end of the day there have been several times people want to get a burrito here and I talk up another place to spare everyone the circus show of hate on display.
AL
Alex Favero
I thought this was going to be similar to the original one in Santa Barbara, CA which is awesome. Its not! Its part of a chain that is somewhat unremarkable and similar to Chipotle, Cafe Rio, and Costa Vida. I give it a "meh". Probably wont be back as I prefer Cafe Rio. However, I strongly encourage everyone to visit the original in Santa Barbara. That place is great!
SU
sushma alphonsa
I am not sure why people are complaining here. Definitely had some amazing service. The young man who served us walked us through all options (which are so many and great). It was my first time here and I would not rely on the past reviews as this is one of the best burritos I have eaten in a long time. Right by the gas station. Parking is limited but food is superb!
SU
Susan Ence
Our 10 minutes before closing visit was treated like any other time of day! Service was excellent and suggestions were friendly. All our questions were answered with respect. They even made suggestions of how to comply with the specific diet I was trying to adhere to while traveling!
LO
Lovely Queen
STAY AWAY FROM THIS PLACE. CLARISSA (i think that was her name host 667) WAS SUPER RUDE ACTING LIKE SHE OWNS THE PLACE, FOOD ITS GOOD BUT THEY GIVE YOU SMALL PORTIONS NOT WORTH YOUR MONEY BECAUSE OF HER ATTITUDE I WILL NOT GO BACK
AN
andrea jimmie
Worst customer service ever. Terrible. I always order through GrubHub .. anyways long story short i ended up paying $8 for 5 bites of chicken with some beans and rice. You pay way too much for okay food. Cafe rio much better
MA
Mary Healey
I have no idea why this place doesnt have really high ratings. The burritos are delicious. Their food is really fresh, delicious flavors, and they dont skimp! You will not regret choosing freebird for your lunch/dinner.
TO
Tom Vanderbeek
Thanks for the ice cold tacos, when we say we will pick up our order at 8:30 make it at 8:25. NOT WHEN YOU GET THE ORDER AT 7:45. Your food could be decent if you could do it fresh. Very disappointed!
BA
Ban Jo
Get creative and stay healthy at Freebirds burrito. Ingredients are always super fresh at any Freebirds! Counter service, fast, and reasonable but not cheap. Modern and clean. Friendly staff too!
SA
Sam I
Service was average. Gal came in on her day off and helped out. I thought that was great. I had the steak burrito and thought it was fantastic. 2nd visit there, but definitely not the last.