Address: | 715 E 12300 S, Draper, UT 84020, USA |
Phone: | +1 801-996-8155 |
Site: | oakwoodfirekitchen.com |
Rating: | 4.2 |
Working: | 11AM–9PM 11AM–9PM 11AM–9PM 11AM–9PM 11AM–10PM 11AM–10PM 11AM–8PM |
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Chad McCormick
Update Having been here twice since my first experience, Im raising my rating based on those visits. Wanted to love this place but in the end no matter how good the food is, service (like always), can kills a great restaurant. Yelp is filled with great places that start strong and die out because of SERVICE. First, we were seated and greeted warmly. We had a large party (15) for a Birthday celebration. As our party arrived, service started suffering. They were clearly understaffed and as a result drink orders took too long. As a whole the food was not bad until my wife received her chicken parm with absolutely no cheese?? When we brought this up to Julie, the manager, she laughed it off and said shell bring back another. When the 2nd try ended up having a hair sticking out of it, we complained again and my wife ordered a smaller dish and ended up eating well after everyone else as a result. Here are my issues: #1 After two mistakes and a large party with lots of exposure since it was everyones first time and they are all close family, why wouldnt you comp the 3rd try???? #2 Again, with a large party, why wouldnt you comp the $5 cookie for the birthday wish, its just petty #3 If youre going to add 18% gratuity, explain that at the beginning. As a resident of several different major metro areas over the years, Im used to that practice but dont assume everyone is, it just feels sneaky (especially when the service is sub-par) #4 When the person paying the check brings up items like #1 and #2, dont argue in front of the rest of your potential future customers, thats hardly anything a real restaurant manager would do, Julie! So, all 15 of us and anyone we talk to wont be back and thats probably not a big deal for them but it deserved a review and my time if it helps anyone in the future planning a big party at this establishment.
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Robert Villafane
Did not enjoy dinner with my wife here. The waitress was inattentive and impatient and food took a long time to get to the table. When it arrived, i thought it was a joke. The Junk fries (appetizer) were supposed to come with caramelized onions, but they were just soggy slop on top of the average fries. The Pulled Pork and Meatball (separate dishes $12 and $11 respectively) sliders were a joke. My wife and i thought thered maybe be three slider sandwiches, but there were two very small sliders for each of our plates while 2/3 of each plate were fries. They were just a bit bigger than an average/medium sized meatball you get from the grocery store. Unfortunately they also tasted as such. All the waitresses were being loud and kackling among each other towards the back playing on their phones while there were dirty tables left out once guests had left. A live country singer arrived and hooked up a loudspeaker a table over and played country music quite too loud for being in such a small restaurant. It was hard for my wife to carry on a conversation over the music, and the waitresses who were trying to hear each other over the singer as well. The waitresses would flirt and talk hanging out with him on the weekend or something... All this was just inappropriate, with no manager or store owner in sight to make sure these annoyances and iniquities are smoothed out for guests. We wont be coming back in the near future, but we wish your business the best, and that you pay attention a bit more to the customer experience and the funny business that happens up front.
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Cindy Leon
We called the day before to reserve the corner booth for our office birthday lunch. At the time of reservation we had 8 people. Showed up for lunch and was told since there was only 6 of us we could not use the table that was for 8 or more and we needed to wait for 15 to 20 minutes for a table. We are a dental office that has limited time, hence that is why we reserved the table. Hostess was extremely rude and didnt care that she was turning away 6 people, just so they could have an empty table for 8 left vacant! First time there and wont go back!
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Elisa Oliveira
Best pizza Ive ever had! The ingredients are so fresh, it was an experience eating just one slice of pineapple pizza! And the mozzarella you can tell was great quality because it didnt just taste like grease and salt. Loved the cappricio salad. It overflowed my plate, had great quality ingredients, and was seasoned excellently with a balsamic reduction sauce. And the kicker is that the pizzas are cooked in a wood oven like theyre supposed to be. Hence the name. I recommend this to my friends all the time and cant wait for my next visit.
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Sean Klindt
Great restaurant, delicious food. My wife and I started with the Sriracha-Honey wings (drool...) with a delicious and unique-tasting slaw, and bleu cheese sauce (very very mild). We then shared the LeROY pizza (oven roasted beef medallions, jalapeños, caramelized onions, chipotle cream). For dessert, the Hot Cookie & Cream - you MUST try it! All the food was delicious - hot, fresh, cooked, everything youd want. Service was a little slower than it probably should have been, but the dessert was well worth the wait.
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Greg Nielsen
This place was fantastic! We got there around 7 on a Friday night, said itd be a 30 minute wait. We noticed some open chairs on the bar and they were happy to let my family of 4 sit there! Goat cheese was delicious, pepperoni pizza was excellent, bbq pizza was great, and my wife loved her turkey pesto sandwich. Service was fast, waiter was kind, drinks were always kept full. Our only gripe was how loud it was. People tried to talk louder than normal cause the music and TVs were a bit loud.
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Trisha P
Usually this place is spot on and delicious. Last time there the service was lousy. As an appetizer, on a caprese salad, we were served hard, green (not ripe) tomatoes. We asked the server to take it back because of the tomatoes. He never asked if we wanted something different or apologized. He took it and just left us sitting there. Never refilled our drinks, gave us the check for the pizza and walked away. Really sad about this visit. We wont be back.
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Charles B
Service was very slow. Our server (male) didnt seam to have much hussle with his section. Waited 45 min for 2 pizzas and a chicken pesto sandwich and messed up the sandwich order. Didnt bring the table a round of water(3people), only one of us asked for water and only that person got a water. Big chair pizza was pretty damn good but I think they pre cut their toppings and they store them for days...
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Morten Pedersen
Have been here many times. This is definitely the best place to eat in Draper. They have a small menu, relatively, which is good, because that means everything they make is done well. Very friendly and helpful staff. The LeRoy pizza is great, but sliders and meatballs are excellent. Also try their starters. The goat cheese is fantastic and so is the oak bread (with bacon jam!).
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T Bird
This place is overall excellent. Sometimes they will burn your crust a little and pretend they didnt notice, or you will get a waitress who doesnt understand coffee needs things like cream and sugar. That said, this restaurant makes damn good pizza. The white pizza is my personal favorite, but the others are great too. Their goat cheese appetizer is to die for.