Address: | 115 W SW Loop 323, Tyler, TX 75701, USA |
Phone: | +1 903-561-1133 |
Site: | restaurants.ihop.com |
Rating: | 4.1 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
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S Fatima
I was here with a family member and ordered omlete and tilapia, came here at 3pm got food at 3:45 pm. Cold omlete, the server name was Brian. He had stories about he is from and where he lived but no sorry about messing up the order and food cold. We told him what we wanted when we got there and he came back after 15 min saying what did you guys order again? What??? Awful service and very cold food . I didnt get a refill on the drink or no come back and check if food was okay I would have said can you warm the omlete up, We told manager when we went infront to pay she was nice to give a discount on food but waiting was forever and no proper service. He didnt even get the receipt at the end we waited had to go infront and say ready to pay and get outta here.
DA
David Grey
Used to eat here every week with my friends, then the waitress who had served us several times before decided to insult my friend and imply that he didnt understand basic math as he was trying to calculate the correct amount to tip her for the meal after we had split up the tab. It was not light-hearted, it was not charming banter. Her remark was so disgustingly unkind that the three of us were left speechless sitting in the booth, we gave her the right tip for the meal, and have never been back since.
WI
Will Goss
If the cooks were as awesome as the servers this place would rate 5 Stars easily. Sadly the hashbrowns tasted like they had a high recycle content (mixin old ones with freshly cooked), and the pancakes which are usually very good were just okay (dark on one side light on the other, slightly undercooked in the center). Cant say enough good things about my server though, Greg was the best; friendly and attentive enough with excellent timing!!
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Crystal Cheney
I have no idea why IHOP picked such a tiny location here. Its terrible. If theres more than 20 customers in the whole building, then theres a waiting time. The staff is almost always awful, but then again since they have to step sideways around each other to get orders in and out of the kitchen, its almost understandable why theyre so bad.
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Stephanie Benton
So Im guessing you always get a hard time if you dont order the menu exactly????. I just wanted bacon n toast with hashbrowns.. no eggs no pancakes.. but since that isnt a combo option was given a hard time by my server like it wasnt allowed. Should I tell her the ice tea taste sour?? Our will I get griped at about tht too?
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A Private User
Service is very poor. I was on hold for over a total of 30 min. When I arrived to the resturant while I was still on hold. I asked for a supervisor. He never came and another waitress stated that he was busy. To Sum it all up Corprate did nothing. I will not return.
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Victoria Seaton
Everytime i go there i get nothing but perfection from the perfect customer service to the fresh and hot gourmet food they bring to me. Keep it up i have gone to ur reSTARaunt many times and ill keep coming back.. God bless
KO
Kota Scott
Great food, quick and friendly service. Ask for Dana if you visit ((115 W SW Loop 323, Tyler, TX 75701)), shell take care of you. Drinks were refilled quickly and empty plates were taken out of the way. Great experience.
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Susan Grimes
I havent gone to IHOP in awhile but the servers were good waiting on me. Well with the smiling face the food was warm fresh and cook just the way I asked for it my coffee stayed hot could not complain well be coming back
MA
Mary Helton
We have been going to this location for about five years now and each time we have enjoyed our visit. For the most part our food was very good, the staff are a delight to be around, very friendly and accommodating.
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Kandi Matthews
I love the restaurant. Great food and friendly staff. The only draw back is the area is very small and is in diere need of an expansion/renovation. It is always very crowded and makes me feel very claustrophobic!
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Joseph Smith
I gave 5 stars because the employees are great and they deserve it. Only thing I dont like is I come every Sunday and it seems that maybe the day that you get new stock. There is never any Vanilla creamer :(
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Diana P
Horribly short staffed. Ignored for 20 min.My potato soup was watered down and the plates are an way smaller than the ones served at ihop on the Southside of the loop. Wont return.
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Chyna Doll
On numerous occasions I have sat and watch them tend to all their other customers and not even come and take my drink order. I just got up and walked out.
CH
Christopher Mix
You have to love the pancakes. My wife and I traveled 45 miles to get here. We do not have one in Athens and we miss having this from our move from Ohio.
MA
Mar A de Go
The service is good. The food, not so much. The mashed potatoes are dry, the steamed broccoli was wilted with black spots on it. They need to improve.
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David C
The only bad thing about this ihop is the service. I arrived,seated and no one came to the table for 30min. I expect good service expecially from ihop.
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A Private User
13 Oct.2011{ 11:00am} All good had the Breakfast Sampler. Tyler,Tx. is metropolitan area for several small towns. Hope some day can add another.
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jay welling
Havent been to this location in a while and was pleasantly surprised with the great service. Nicholas was outstanding! Good was good too
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Robert Gomez
Food was great and the servers were very friendly! We got the hour chocolate and it was awesome, comes in a big mug for a good price!
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Kristina Blake
Our waiter went above and beyond to make sure we all had everything we needed..HE was pleasant and efficient ..Daks??? Was his name.
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Mike Robards
Not the cleanest place. The water glasses had some specks of black floating around and there were ants on the table. We wont return.
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A Private User
Great place. Love the atmosphere. The service is excellent and good food. The only problem I have is how cramped the store is.
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Levi Hudson
Some of the staff looks stressed or angry or whatever but I really dont care because Im busy jamming eggs and bacon in my face.
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Robert Mims
A little hectic for the staff. The fact they were slammed says alot. Very family friendly and grandkids cleaned their plates.
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Patricia Salas
This place was extremely busy but we where seated promptly. The staff was very friendly and our waitress was very attentive.
KA
Katie Franks
The restaurant was so gross. The ladies room had poop on the trash can and I threw up all day after eating here. Terrible!
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Rory Mobley
they seem to mess up custom orders regularly...but if you stick with exactly whats on the menu, youll be fine. good food.
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Mary Jacobe
Food was good, but thee last time we where there manager was rude and the cashier was arguing on taking call in orders.
JO
Joshua Chubb
Favorite place to eat. Come with high as the clouds expectations and you will get less than that. Over all good place.
MI
Mike Griffis
Friendly and helpful staff members food was excellent and handicap accessible great place for convenience clean
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Jerry Kay
Way too expensive. Really. Charging for picante sauces and almost 3 dollars for cup of coffee. Soooo slow too.
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James Hilliard
Good service and food. Get your breakfast fix 24/7. Little bit crowded but fast to seat. Waiter is prompt.
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Ted Richardson
Not a good experience this time. Food was not not prepared as ordered and service less than desirable.