Address: | 9955 Woodlands Pkwy, The Woodlands, TX 77382, USA |
Phone: | +1 281-419-0329 |
Site: | starbucks.com |
Rating: | 4.1 |
Working: | 5AM–9PM 5AM–9PM 5AM–9PM 5AM–9PM 5AM–9PM 5AM–9PM 6AM–8PM |
ST
Staydolledup Hill
I have visited this location for many time and never had any problems Im a Starbucks rewards holder and enjoy the product to the fullest but after my experience this morning with a manager by the name of Ashley whom displayed poor customer service and but a very bad taste in my mouth for this location I placed a pick up order from my app and when I got there over 10 minutes later it wasnt ready we wasnt greeted at the door when asked where is my order I was told they havent started on it now Im on my way to work its 5:15 am the place is empty why are my drinks not ready in the time the app say it would be then I asked for a refund because I couldnt wait longer and Ashley gave me a gift card of half of my money so of course this was unacceptable I demanded a FULL REFUND then she asked me what was my problem when I asked her what her name was so on that note I will drive a few extra miles past this location for a better display of customer service and professionalism
AN
Annie Henderson
Every time I go to this location on the weekend, the service is terrible. On Google, it says open until 9 on Sunday. They close at 8. The staff is trying to do everything they can to leave early. Went there on Sunday and they said they didnt have any food available because "we close in 8 minutes".... followed by a giggle. Poor service, the drinks cam 3/4 full. Go to the Sterling Ridge location or to the one at 2978 and 1488. This manager obviously does not care about his customers.
TH
Thomas Carr
Truthfully Im not a big Starbucks fan. I take my daughter to work close to that area and she loves to go up there and get her drink and muffin. On this order board I noticed that sometimes they will put on the video camera and you can see the associate youre dealing with and evidently I believe they can see you.
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Paden Rivers
Though the service is great, especially in the drive through, the people taking and giving out the food are very friendly, there is limited parking if you want to do that. I often have to park in the bank next doors parking lot and walk.
CH
Charles Roach
At a time when EMS made a visit to aid a stricken barrista the staff remained calm and professional and served me my usual winter drink....half coffee n half hot chocolate no whip cream n leave room....to perfection
ER
Erin Lamberth
love this location. I work close by and everyone here is so friendly. I went to a different one today and my coffee tasted sour. the girl at the woodlands parkway location gladly remade it. Thats so awesome to me.
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Jeff Biedigger
Most definitely could be a little friendlier. Service was slow. And the coffee I wanted must have been a bit of an imposition. I am sure the conversations about water levels were important, taking precedence.
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Tammy Duncan
I bypass the store closest to me to come this Starbucks. They have the most friendly staff and are always a pleasure to interact with. Kudos to the manager for running such a great store
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Kilo Romeo
Fast, accurate & friendly! Staff stops by your seat to check if you need anything. Clean restrooms! They are a must for me.
JO
Jonathan Morgan
Friendly service every time and a well stocked menu. I love going here to read and the music selection is always on point.
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Xin Hu
Waited for 5 minutes to get my coffee ordered, and another 10 minutes to have it. 6 people behind me already got theirs.
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Luis Rogelio Ortiz
WOW I love the flat white coffee, I discover this presentation and I really enjoy it. Great Coffee Im a Starbucks fan.
ER
Erica Baker
Most friendly & energetic staff. Great coffee concoctions that keep me coming back for more!
AD
Adamari Castillo
I absolutely adore the staff! They do whatever it takes to make me happy.
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Delayne Fox
Todo delicioso.
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Cynthia Corona
Great experience, fast service. Nice staff very friendly
JO
Joe Calderon
Good Starbucks location to study or get some work done.
AD
Adam Komar
Its a standard Starbucks. Nothing bad, nothing special.
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Vanessa Andrews
Love the convenient location. Super friendly staff.
JO
Joshua Correa
One of the better Starbucks in the Woodlands....
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Larisa Molina
They always make my drinks the way I order it
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Tracy Rushton
Good coffee, poor and uncomfortable seating
AN
Andrew Weibert
Nice Starbucks but seating is very limited.
AN
Anders Johnson
Pleasant, clean, nice place to sit outside
JO
Jose Garcia
Fast and staff was happy to serve you.
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Reckell Mitchell
Always friendly and get my order right
MO
Mona Miller
Its Starbucks what else needs said
DY
Dylan George
Quick efficient and delicious
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HCP Barbell
Always quick and friendly.
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Chris Souza
Amazing Amazing Amazing
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Akhilesh Tripathi
Great Service
DE
Debbie Stanley
It is amazing
BR
Brian
Always good
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Evelyn Gonzalez
I RECOMEND