Address: | 21620 Kuykendahl Rd, Spring, TX 77379, USA |
Phone: | +1 281-288-9900 |
Site: | panerabread.com |
Rating: | 4 |
Working: | 6AM–9:30PM 6AM–9:30PM 6AM–9:30PM 6AM–9:30PM 6AM–10PM 7AM–10PM 7AM–9PM |
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Ronald Gramling
If we could give it 0 stars we would. Store closes at 9:30. We walk in at 9:10pm this evening and get the look. You know the one where the young employees roll their eyes because they have to serve you, but theyre in the process of cleaning so they can walk out at 9:30pm sharp. Ordered food, paid for it, to go. Several minutes later advised theyre out of flat bread for our barbecue chicken. Switched that to mac-n-cheese. Then advised they were out of bread for the grilled cheese. Do they not already know this when we paid? or were we miraculously one order too late on two items? I dont know what theyre closing process is, but seems more likely the breads had already been put away for the evening. A line of customers has now formed behind us. Advised they will see what bread is available for the grilled cheese. Wheat bread only. Ok?? Only one choice. Its not the hourly employees from all appearances, its the manager or closing leaders direction. Rushing to get employees and customers out so they can save 1/2 hours worth of wages. We felt bad as if they closed at 9 and were made to feel worse when we asked what time they closed at 9:28 (waiting for food). Soups are room temp. Grill cheese Ill make myself in the future. Mac is cold. You dont want my patronage at 9pm than you dont want it at 12noon either. We will not be back. Check# 254839 Order#239. The only saving grace to this place was cashier Jennifer who was obviously embarrassed and felt terrible and trying her best under pressure to leave.
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Angelina Richardson
My health is not well, so my husband went to get me some broccoli soup. Before I opened the soup container, I noticed that the bread was just thrown on top of the container in the brown paper bag bare, uncovered! I called and spoke with Sabashtian the Manager who stated that that is the way Pantera wants them to do things. While he tried to assure me that they were sanitary, I just didnt get how throwing a piece of bread in a paper bag on top of a lid thats had peoples hands on it was sanitary, especially because Im careful about what I eat due to certain types of bacteria.
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Aggie Mom
A Panera regular, but today was the first time at this location. Rather disappointed. Floor sticky, and when I asked the gal at the register if she was aware, she told me that nobody could mop it because its been so busy. There was one table with four people + myself. That was the only people in the place. So I further spread the sticky around the place because it was all over the bottoms of my shoes. UGH! My hot chocolate was nowhere near hot until I put it in the microwave. Probably wont be stopping by here again.
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Michael Le Vo
Prompt service with an option with rapid pick-up through the Panera mobile app. No touch screen ordering at this location which allows for major customization to your meal. Protip: If picking the You Pick 2, you can opt out of getting a french baguette side and choose chips, apple, soft dinner roll or a whole grain roll.
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ChampionPlayer303
We ordered a couple kids meals on white bread. They gave us wheat bread and my kids hate wheat bread. They were very sad. While they were handing us food, the person at the window nearly dropped our food. And he tipped a drink off the counter and it went every where on their floor.
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Makayla Revett
Last time I ate here for lunch it was awesome. If I didnt live so far away, I would still be going here! My locations Panera food and service actually sucks. Managers are always friendly as well as the workers! They still remember my Steak and White Cheddar Panini on Ciabatta. :)
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Andrew Harrington
Exceptionally friendly staff - the layout makes no sense. Bagels are served up front and the rest is made in the back and you sit down and wait for. The food was good, but we tend to get our bagels are then our drinks come out about five minutes later. Again, very nice staff.
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Mandy
Great service. Restaurant is always clean and employees are attentive. Panera is a little over priced but their food is all natural etc. The mac n cheese is the best thing on the menu. Im a big soup fan and find their soups (and sandwiches for that matter) a little lacking.
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David Font
Its louder than all of the other Panera Bread locations Ive visited. Its like all of the bus boys invited all of their families over and they are playing tejano music on their phones and laughing loudly. Im all about letting people have their fun in peace so, I left.
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Trish A
Good food, but they dont clean up the tables very quickly. Any time I come here, I have to wipe off my own table. During my last visit, the kitchen staff were really loud the whole time. Kind of distracting while I was trying to eat.
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Robert T
Changed up the Italian sandwich I USED to love. Smaller with some type of veggie coleslaw and dressing. Getting less for more! You can keep it. Looks like its Jimmie Johns for lunch from here on out. Thanks for the heads up Panera.
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larry mccage
I need to rinse my mouth. Do not order the Italian sandwich. Its a vinegar bomb. You dont taste anything except vinegar. I dont know if its the sauce or the poor attempt at giardinera. Should come with a toothbrush.
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Adrian Wills
Food is great. But if youre doing carry out they are gonna mess up your order. So always check it before you leave. They will always mess it up. Shame. But the food is good, people are nice, place is clean.
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Diane De La Riva
This location sucks.I usually get the turkey bacon bravo sandwich. Looks like it was just thrown together.WAY smaller sandwich than my usual location.Wont be going to this location again.
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Builder Bits
Great surface wonderful food with the smooth transaction and a great eating experience and your surroundings a little cold most of the time but other than that its an awesome place
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Chelsea Stoker
Great location! Quick and great food with a good sized inside and outside dining area. Also has a drive through and does delivery and speedy pick up orders.
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ribri02
They WILL f your order up, so be prepared. Skip the drive through, or be sure to check your order for correctness.
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Alma Vasquez
This Panera has a drive through! Just love that about it. It also does delivery! Hows thst for a Panera?
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Diane Weikel
Ordered French Onion soup & my bowl hardly had any soup at all. The turkey avocado BLT was AMAZING!
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Cory Leleux
5 regesters 1 working the front 8 people in line on a Tuesday at 11:30 am.. no hurries no worries..
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Sylvia
I love this location! Food is always great and my delivery orders are NEVER wrong!! Thanks Panera!
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bcr8tve
My go to place for healthy lunch. Just cant help myself and always add that 99 cent treat. Ugh
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Cole Perryman
This is the worst Panera Bread Ive ever visited. The franchise owner should be ashamed.
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Matt
One of the better Panera breads Ive been to! Definitely give this one a shot.
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Shium Rahman
Food is healthy, quick service and good staff too. To place to sit and eat.
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nancy heier
Very pleasant, great staff, great food. Was very happy with this. choice
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Khalid AlSulaiti
Very good and healthy food. Place is very clean and staff are very nice.
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Danny Adkins
Food is always great, service is always good. Facility is always clean.
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Uma Desabhotla
Like their breads and soups. Wish they had some more vegetarian choices