Address: | 217 E Fm 544, Murphy, TX 75094, USA |
Phone: | +1 972-423-7235 |
Site: | southforktexas.com |
Rating: | 4 |
Working: | 5–9PM 5–9PM 5–9PM 5–9PM 5–10PM 5–10PM 5–9PM |
WI
William Joseph
We have been to SFT four times. The first two times, the food was excellent as well as the service. I enjoyed the salmon and my better half enjoyed a steak...both times. We raved about the place. The third time, we went to their Thanksgiving Buffet and it was a disaster for us. The food was somewhat warm, the prime rib was tough and stringy and the beverage they served was very bitter. Absolutely not worth what paid for. Okay, so they got the buffet wrong their dinners were great. We were back for a New Years eve dinner with another party. We shared our Thanksgiving experience with the waiter and apparently it was not good for SFT either and they are not going to do it again. My better half and I decided to share a meal this evening because the sizes of the steaks they were offering were too much for either of us. The waiter was very personable and accommodating, but when we received our meals, it was the wrong order it was their special surf and turf meal costing $55. He said that was okay he would not charge us for it. We sent our plate back because my better half is allergic to shell fish. They brought us a plate without the lobster tail but it still was not the bone in rib eye. The manager came over and he agreed it was not what we ordered. We received the top sirloin steak instead of the bone in rib eye and he said he would take care of it. When we received our bill, they charged us for the surf and turf ($55). When we complained they adjusted the bill down to the price for the bone in rib eye which was $34 and again, what we received was the top sirloin which was on the menu for $19. The waiters response was "you are being charged for what you originally order and we gave you the surf and turf." What?? But, that is not what we got and the manager agreed. We waited for our waiter or a manager to come by, but we were being avoided. I had to track down the manger who agreed we did not get the rib eye and he finally agreed to "comp" the difference between the bone in rib eye and the top sirloin. The other couple told us later that they overheard a conversation and the establishment was apparently unhappy because we did not order the $55 surf and turf meal and, being senior citizens, we were sharing a meal. It was a very unpleasant experience. I could not help but feel like they were trying to get as much as possible out of us thinking we would submit. I suppose we are not the clients they wish to serve and we will accomodate their apparent wishes. It was a horrible experience, we will not be returning, and we will not be recommending them to our friends in fact just the opposite.
NI
Nicole Purdue
Our dinner was outstanding! The crab cakes were delicious, both filets were cooked to perfection with excellent flavor, and our side dishes were fantastic too. You would think with $70 per person cost, the service would be on par with similar high dollar steak restaurants in the area (Silver Fox, Texas, III Forks, Ruth Chris, etc), but unfortunately we had a not so pleasant serve experience. He did recommend the house cab to drink, which was good. And he did bring our food to us promptly, but we had to ask for water 4 times before we even received our glasses, he was not proactive with refills either. A water carafe was finally brought during the dessert round. We even had to rearrange and clear space for our plates, as the server did not take the empty plates prior to bringing the next menu item. He never explained the menu to us (options, pricing, etc) or even told us his name...we had to ask. Needless to say, we are extremely disappointed that our $200 dinner experience included an extremely subpar server. Oh I forgot to mention, he took our signed tab prior to us leaving the table, and went over to the bar, where he and the bartender took a shot together in front of everyone at the bar....is that legal? Thank you server Sean, we will definitely not be returning to SF Steak and Crab because of you. A 4 or 5 star rating would include great/exceptional service.
TO
Tom Huch
We called for Valentines reservation and all was good with time and a booth. When we got there, much to our surprise it was a closed menu and 70.00 per person.....one app per table, one entree per person and one dessert per table....cost 140 plus tax and tip. Really not worth it and the bad thing is when I got the reservation, no mention of a closed menu and the cost. The waiter apologized.....and got the impression we were not the only ones surprised by the extremely poor communication. We have gone there about 4 times....but not again....not the value to the quality, poor communication, no communication with the owner or mgr at the event for such a price and how do you get over the feeling you have been had on special night. Plenty of other places to go that have the value and quality needed. I plan to tell the friends that recommended this place a while back and others to surely look before you leap to eat at this place of smoke and mirrors. PS......the cheesecake dessert was good but it was frozen in the middle......really....for that kind of price you would expect they would at least make sure it is thawed. Good grief!!!
MI
Mike Oleson
My family loves SFS&C! We have always found a way to make it over for special occasions. We came for our engagement dinner, date nights, when parents come to town, and most recently, SFS&C set out a beautiful spread for us when we got married. I cant get away from a rare cowboy ribeye and my wife loves the mahi mahi and truffle mac and cheese. I swear Ill try the chicken fried steak one day. Service is absolutely top notch. We love seeing Mary and the managers who make our experience awesome every time we visit. My mother in law has severe food allergies. SFS&C goes out of their way to present every ingredient in each dish and ensures that there is absolutely no cross contamination. Really. You simply cant beat that level of service. I know that my family and I will be returning to SFS&C again and again!
DA
Dana Heter
Since moving out to the suburbs from the uptown area I havent missed much about the city life. However, I did miss the variety of dining options. Im a little disappointed each time I see a new fast food establishment being raised in prime real estate around the neighborhood. I was pleasantly surprised when we found SFT Steak & Crab House. For my money this is the best meal you can get in our area. My family has been several times and we have not had a bad experience yet. Its not a high end place like Bobs or Ruths Chris but its not trying to be and it doesnt have the excessive prices either. The food has been fantastic. I can recommend the ribeye and filet. The crab cakes are also delicious. The staff has always been attentive and friendly. The bar/lounge area is nice also.