Address: | 820 FM 1960, Houston, TX 77090, USA |
Phone: | +1 281-893-2165 |
Site: | elimperialmexicanrestaurant1.com |
Rating: | 4 |
Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–9PM |
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stephanie kellar
We stopped by this restraunt because of the sign that they had posted by the street lunch special for 5.99. We went inside and told them we wanted the lunch special that is posted outside for 5.99 they served us our food and shortly after brought us our receipt which totaled to be 18 dollars and some change so my husband asked why our ticket was so much they said in order to get the special for 5.99 we would have to buy drinks (They had already told us when we ordered the drinks came with it) there bagan a little bickering as my husband had went and took pictures of the sign and asked them to point out where it said we needed to buy drinks...they then threatened to call the police..they then let us pay the price we had originally wanted to pay and then we realized they did not even bring us the right food. All in all they tried to rob us they did not bring the right food they over charged us and they where very rude and unprofessional when it came to trying to resolve the situation.
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Craig wilkins
Well its finally gone down the tubes! Twenty years of faithful service and never once been offered a discount or even a free drink! But thats not the issue. I have been bringing family here for years and the food was great authentic Mexican cuisine. Today they have found every way to loose that touch by serving mediocre food you could get in the frozen section of the nearest Kroger store! The meat is dry and barely seasoned at best! Most places serve authentic salsa ,green and red, but here you get a tomato paste salsa that has no flavor and its served cold, yuck! The servers dont have smiles anymore and you feel like your doing them a favor coming in! So on to cilantros , these people dont stop asking if your OK and the food is great! I think the people who have been going there for so long there taste buds just dont work anymore! Sorry guys but were moving on!
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Justin Reynolds
Decent service in terms of speed, food is good ... I will never return due to the fact I had been a customer for around 10 years and they charged me for a container for my leftovers without warning me there would be a charge. Never had I been charged for a styrofoam container for leftovers until out of the blue they charged me. This was after a $30 meal and I wanted a container for 1 leftover enchilada and a small amount of refried beans. Very greedy / shady attitude and I wont go back again.
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Angel Suar
Ive been going there all my life,they literally changed everything on the menu.pricey plates for a not-so-authentic Mexican food now. Thats the last time Ill ever go there,shame really,the service was so low,when we were finished,I had to get up and pay at the checkout because there were no servers around and even asked what I ate They dont have whats on the image anymore No fajita steak or chicken.now its all chopped and not sold separately
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Lisa Warteman
I LOVE this place!! We recently moved to Colorado and I would pay an enormous amount of money if they would ship me some food! The so-called Mexican food in Colorado is dreadful. Thats the only thing I REALLY miss about Houston is the awesome Mexican food, esp. El Imperial. Love their Queso, Enciladas of all kinds and chicken fajitas. Mmmmmmmmm! Here, they think green chile, burritos and chimichangas are Mexican food. LOL Blech!
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kristin roberts
Ive been eating at El Imperial for 15 years and I love the food, the service, the employees and the owners. Theyre good people and they truly appreciate their customers! Ill always eat there and continue to send my friends and family to El Imperial for good food and great margaritas!
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Frankie Muniz
Went in out of pure chance. The staff was nice enough, though a little absent. The food was not at all what I would expect from an authentic joint. It was warm to cold and fairly bland. The prices are decent, but I wouldnt go out of my way to visit here again. Next time, Ill pass.
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Ramon Villarreal
Food is good and reasonably priced, service is always attentive and friendly. I highly recommend the chunky guacamole. The only place I know that uses this method and it is now my favorite way to eat it!
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A Private User
I havew been going there since it opened. The food is excellent and the staff is friendly. The owner is always there (7 days a week) and she has done an excellent job of remodeling the restaurant.
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HiXoN GrAcIe
The service and food were equally horrible. We only stayed, because we were starving. We witnessed a waiter and the host, argue in front of other guests a few tables from us.
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Antonio Woods
Pretty much what you would expect from a strip mall mexican restaurant: bland food & slow service. Pros: Charro beans, salsa (did need some salt)
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Barbie S
Food is good but service was horrible felt me and my boyfriend was discriminated against by our waitress she wouldnt help us someone else had too
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A Private User
Love this place I have been eating here for 10 years. The staff is very friendly and always do what they need to meet your needs. LOVE LOVE THEM
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Jenn C
Their salsa was decent, Margarita was good. FOOD WAS A JOKE Maybe its cause I know what real Mexican food taste like. Extremely disappointed.
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Hadley Stewart
Great food. Great service. Great prices that wont have your wallet screaming "LORD have mercy"! If you havent been yet, go try it for yourself.
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Bree Smith
My family has been coming here for years! 30+ years should I say. Always great, customer service is top notch. Love, love, love this place!
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Tracey Grimes
Do not eat here!!! I ate there last night December 18, 2016 and got food poisoning!! I was sick all night long and today still cant eat!
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A Private User
Love this place. They have the best chips and salsa. You get so much food for the prices. Excellent customer service and friendly staff.
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reneee 6886
me and my husband just ate there and we had two full meals 4 drinks the total came to 35.00. now thats awesome and the food was great.
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david brown
Weve been coming here for almost 20 years. The food is always good, the staff is always friendly, and their margaritas are excellent!
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Julio Osorio alarid
I only order togo so I dont really have a whole experience but my order came out right and pretty fast thats why I give it 5 starts
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Ben trevino
Love the food,my mother even loves the food.and WE are Mexican american. would recommend to anyone who loves great Mexican food.
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A Private User
The food here is awesome If your Looking for a Scrumptious yes scrumptious Meal This is the Best place to stop for Lunch :)
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Suzana Gaitz
Service is important to me, having been in the restaurant business....the service here is awesome. The food is delicious.
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Rich Rod
Oldie but goody been going here for years good Enchiladas and I love there salsa which makes a mexican restaurant to me
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Cori Wheelis
Always good food along with friendly service.. and clean ambience so im always to come back and to recommend to others.
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Elva Bowman
Very good food,friendly atmosphere, I love coming here, been eating her for at least 20 years always delightful.
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Vernon Bartee
Very good TexMex and frozen margaritas are very tasty. Friendly owner and staff. Fajitas are outstanding.
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Walberto Franco
I been coming to this place for years is great food great price and very good costumer service love it
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Jay Burgin
Everything about this place rocks, have no complaints and eat here every week now. Highly recommend.