Panera Bread
| Address: | 200 Town Center Blvd, Garland, TX 75040, USA |
| Phone: | +1 972-202-8974 |
| Site: | panerabread.com |
| Rating: | 3.8 |
| Working: | 6AM–9PM 6AM–9PM 6AM–9PM 6AM–9PM 6AM–9PM 6AM–9PM 7AM–9PM |
Location
Photos 100
Reviews 29
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Charlene Scott
DO NOT PURCHASE the Chicken Tortellini Alfredo!!! Its a RIP OFF for $9.09 plus tax! You will get 1/4 a serving (IF THAT) in a hugh bowl. Additionally, if you try to call the local store to speak to someone about overpriced purchase concerns, you will be promptly disconnected. If you call their Corporate office to discuss concerns, since the local store will not answer, they promptly dismiss you. I spoke to Dennis who just cavalierly said "Ill pass on your concern" and refused to let me speak to a Manager. He proudly said "Im Dennis, like Dennis the Menace" and would NOT refer my concern for a return call. The Mac and cheese was a close second relative to the amount/price. The black bean soup had no black beans...its was water!!! Unless you have spare money to discard and dont care about service, dont go to Panera!!!
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Marcelo Galis
All new. Ordered the steak and white cheddar sandwich as I always do at different locations and it had so much horseradish sauce that I couldnt eat it. I told the manager and she said, "next time ask them to go easy on the sauce." I did not get asked if I wanted it exchanged for another one as thats the right thing to do. They should keep the quality the same no matter how new the employees are. Also, the place was dirty and messy. 5 coffee pots and only coffee in 2 of them. Will not be coming back to this location until that changes. Do not recommend.
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Pam C
Not impressed...the young man helping me was clueless...they had a choice of 3 muffins at 8:30am! And I was charged $2.49 per blueberry muffin and their menu online quotes a price of $2.29. Yes I know its not a huge difference but one or the other needs to be corrected. I was the only one being waited on and my experience was mega slloooowwww! Due to the lack of a smile, energy, training, and food I will not be back. I would rather drive to Einsteins.
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Elizabeth Robinson
Visited this location as its near my home in Firewheel. Service was very, very slow. Customer service was missing. I found the place to be somewhat trashy. Soup was warm and sandwich skimpy on the meat....uggh...I am soooo disappointed as I wanted this place to be a home run. Nothing like the Northpark nor Campbell location. I will give them another chance. Although first impressions are lasting...
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Shannon Jones
Did not have several things on the menu, not because they ran out....they just didnt have it. There is a soup I love thats only available certain days and today is one of those days but no soup. Another time I went they said the same thing then when I questioned them all of a sudden they had it. They had two of the several smoothies. Lady was rude. Bad customer service.
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Pedro Arias
This location has drive thru. Service is great, you are greeted with a smile. They have a espresso machine but Im not sure they know how to use it. The bread is baked everyday. For pastries try the muffies and the almond Napa chicken salad sandwich, they are worth it. Parking can be tricky for breakfast and on weekends.
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Debbie Langham
I just came thru the drive-up window at Panera Bread Firewheel. I ordered Chicken Alfredo pasta and house salad. The pasta was hard as a rock, the dressing to the salad was INSIDE at the bottom of the box of salad and the bread was just loose in the sack. I had to ask for napkins and plastic ware. NOT GOOD
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Lyska Tillison
I like healthy good food but the portions for the price you pay for the Togo meals are rediculous. I ordered a goddess salad and opened the box. It was half full I Mena the salad didnt even fill the box half way. I was really disappointed even though the food is good.
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Addy
I have came to this Panera about three /four times since they opened. They shouldve train their workers better! Poor service will cost them in the long run. I love the Richardson & Mesquite location and I love Panera but their poor customer service just sucks.
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Isabella Jessup
Although they did mess up my sandwich ( simply just forgot the tomatoes) i do recognize that i went during the lunch rush and one employee brought me more than enough of them immediately when i asked. Great crew, very clean, tons of self-serve drink options
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Kathy Robinson
I eat here everyday when I am in town. It is nice when you travel you can come back to a location the knows your order and makes you feel right at home. And the food is the same no matter how long I have been gone in my travels. Awesome job House Cafe.
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Zaria Starbright
Its a new location, so a few kinks have to be worked out; however, overall this is a location Id visit frequently. The atmosphere is relaxing. Granted the kitchen staff needs to work on quicker turnaround times without sacrificing quality of food.
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Stephen Sifers
Staff is hit and miss. Biggest issue with this location is they always screw up the orders. They tell you something in there, you check and its no where to be found. Then theyre shocked when you tell them what they missed.
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Brittany M
The place was filthy from the floor to the tables to the restroom; covered in old food. The food took forever to come out and was luke warm. The staff oozes with apathy. There are much better places to eat at Firewheel.
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Dan Ford
Good and fresh food. You should do the drive thru here. Its kind of a weird ordering process inside and their is not much on service help from my experience. Overall not bad. Ill be back to try this location again.
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Nessa Amor
I love this place! Very clean and good. :) There are two great girls that helped me pick a fantastic meal and very sweet girls i believe were named Sarah and Bruna. Very good customer service!!
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Elizabeth Sanders
I love this place! The food is absolutely amazing! The staff at this location are always friendly, helpful, and professional. Ive never had a problem with an order here.
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Lisa Enriquez
Panera staff are always so friendly, the turkey chili has to be one of my favs when its cooler outside. Ive never had anything at Panera that wasnt good.
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Chamanthi Yost
Did an online order and I put the wrong pickup date. They were so nice and filled the order anyway! Great customer service and food is always yummy
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Anne Smith
The food is great and drive thru service is wonderful. The interior needs cleaned! The tables and floors are filthy. Panera should be embarrassed.
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Darcey Maul
Extremely sad. This is going to be too much information but I dont care. A 430 this morning I woke up with the most terrible stomach ache
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Deric Jennings
This has become one of my favorite places to eat. I can go back here several times a week and always eat something different.
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CJ Shyu
Fast services, good food, good hangout spot. Bakery items are very yummy. The coffees are good, but smoothies are too sweet.
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demetria looney
The staff here is friendly. I usually use the drive through and Im glad theyre starting delivery. The food is hot and fresh
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Danae
It was a bit dirty. Employees were nice some a bit slow one acted nervous maybe because she was new
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Leon Truong
Pasta chicken is good. I recommend downloading the app and order at your table. Very convenient!
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Christine Perez
Great food. Clean and Healthy with all calories listed at drive through even.... Love it.
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Hessam Rahimi
Healthy food, good service, love the kiosk ordering system. Strongly recommend them
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Debra Miller
Great first time visit the staff was very friendly and helpful. I love this place!
