Teppanyaki
| Address: | 8300 Gateway Blvd E, El Paso, TX 79907, USA |
| Phone: | +1 915-595-6980 |
| Rating: | 4.3 |
| Working: | 11AM–9:30PM 11AM–9:30PM 11AM–9:30PM 11AM–9:30PM 11AM–10:30PM 11AM–10:30PM 11AM–9:30PM |
Location
Photos 100
Reviews 7
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Christa Mazariegos
No matter what line you got in, the line was going to be long. Line to get in the building, line to pay, line to grab food, heck even the line to go to the bathroom. LONG. Yes I know it was Fathers Day and what restaurant is not going to be busy? We arrived at 1:30pm and I wish I were kidding, but there were about 50 or more people in front of us in line. People wanting to get in and pay. The rest of our party was already inside so it was just getting us two in the building. It took a couple of dirty looks from people, some pushes, and hearing the employee over and over again, call out table numbers making me feel like I was at an auction, to finally get in and pay! YAY! (about 35 mins) We found our group, sat down, and I was already annoyed from the madhouse this place was. Oh and it was hot. I get up, put on my brave face and head to the buffet lines. I grab two plates and zoom by way back to my table. So much pushing, eye rolling, and people racing you to get to the spoon first. Ugh. I felt like this was some type of road rage but buffet style. Our server was very friendly and although this place was a zoo, and people were yelling at him from different directions for refills, (oh and he was cleaning up tables too) he made sure to always come around and see if we needed anything. The food was good. I didnt get to try everything since I was so overwhelmed but the food that I did get to try was pretty tasty but some even undercooked. Theres so many options to pick from. Sushi, soups, salads, fruit, desserts, meat station, Mexican station, seafood, and your regular Chinese/Asian dishes. Would I go in again? Maybe..When its not a zoo. Oh and it was $35 for two.
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Brandon Marley
I would like to know how much they bribed to get these 4 and 5 star reviews on Google. The food was TERRIBLE for what they charge per person. The sushi was dry and flavorless. The Egg rolls and spring rolls were a mix of bland flavors and moist toilet paper textures. A good portion of the rest of the food selection I wound up needing to spit out on my plate due to remarkably bad flavors. And then there is the American/Mexican food selections. Pizza was worse than 99 cent store frozen foods that have been left out for a week before cooking. Tacos were a joke and an insult to my tastebuds. The only two things I semi enjoyed were Sesame Chicken and Garlic Butter Shrimp. But I would not just bring plates of those two items back to the table. And now for the appearance of the place... They ran out of plates at some point around 4pm (Sunday) and it took a little bit to get the dispensers filled again. They could of put a little more effort in checking to see if the plates were actually cleaned before bringing them back out. Oh well... Hot water sterilizes things, yes? And the silverware... yeah... bring some alcohol pads to clean them off. They could spend a little more time or money on a dedicated janitor for the bathrooms as well. Now, I dont FULLY blame them for the state of the bathrooms. Most of it is from the slob patrons who think its a good idea to use toilet paper to clean themselves, and then throw it in the trash bins, or worse... So its between the terrible food, and the scummy humans who visit this establishment only to leave their mark... literally. I will not ever be returning to give my standard second visit, before writing a review.
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Elvira Estrada
terrible experience, I normally eat here once every two weeks to treat my family and for the first time on Thursday I had a terrible experience. My server did not serve my three year old her kids drink and when it came to refills I had to go to the server station to ask for a refill by one of the guys already standing there. My son had a terrible experience and did not touch his food but the ice cream. My daughter hated the ketchup that was mixed with spicy sauce that was placed right next to the ketchup. I my self could not touch my food for the concern of my kids and lost appetite. When I told server about the issues his response was, "I will refund you the money for your drinks, the ketchup was tested it is ketchup nothing is wrong with it and we put it back". My concern was not the money, My concern was why leave the ketchup in its place it should have been switched around so that the two sauces would not get confused and cross contamination is prevented. Why would you leave two sauces that look alike near one another if there has been previous confusion and mixture. I JUST WANTED A GOOD EXPERIENCE. Please change ketchup brand this was tasteless sauce. Please have BBQ Sauce for chicken nuggets. Rate a half a star for effort.
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nancy cigarroa
Please run!!!! Run as fast as you can. My husband and i decided to try this place for the first time yesterday. Tuesday to be exact. The place had very few people 1st red flag!!!! A good buffet will always have people. I got in line to get my food. When i reached the table my plate was colder than Alaska. I ate it anyway we paid 40 dollars and i could tell i was not getting my money back. The orange chickens texture was that of a dogs chew toy. The American food was terrible just bland. The best thing i ate was their ice cream. And now....we have the runs both of us. I dont recommend. If the owners really care of the reviews, please serve fresh food or atleast hot food. No one is going to pay 15 dollars for cold food. You can get people really sick.
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Shareni Martinez
El servicio y la comida son deliciosos! Por lo general en los bufetes la comida tiende a saber toda igual y en este lugar lo que me encanto es que cada platillo tiene el sazón adecuado y puedes disfrutar de los sabores de cada uno. Además, el lugar es muy grande y la distribución ayuda a que no se sienta asinado. Me encanto el lugar, vuelvo mil veces.
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Edward Weigle
Went there on my birthday with my mom. There was a black "spot" that showed up in her egg drop soup, did not notice until bowl was almost empty, waitress did nothing for us and refused to let us speak to a manager. Otherwise this place was easily forgettable. Food is very bland and flavorless, go ahead and skip the sushi trust me you arent missing anything special there. Its your typical quantity>quality chinese buffet place, good for large families with kids who do not care about quality. If you have 5 kids then go ahead youll do fine here but if you care about quality then go somewhere with better food and better service. Would give zero stars if I could and I am never going back.
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Michelle Serrano
Horrible customer service in the front and way over priced when we asked for military discount the lady had already charged our account and said it was not possible to refund us. When I asked for a manager marisol got involved and repeated it wasnt an option when we mentioned that we were never asked she replied "are we supposed to guess" we responded no... then a man came around and told them to go ahead and just do it. Marisol was upset and slamming my receipts to sight and with her mad face... when I asked the other young lady what her name was she rolled her eyes and said Priscilla. When Im spending so much of my money to eat there I would like to be treated better.
