Address: | 6300 Samuell Blvd #159, Dallas, TX 75228, USA |
Phone: | +1 214-275-4100 |
Site: | elpolloregio.net |
Rating: | 3.8 |
Working: | 10AM–10PM 10AM–10PM 10AM–10PM 10AM–10PM 10AM–11PM 10AM–11PM 10AM–10PM |
MA
Maria de los Angeles razo
Last Friday I went to the chicken the restaurant was a bit full of customers and I met a very cheerful girl, then a fat, ugly man ordered him very badly not to take my order and it was to back q apparently she did not deveria to take orders and she answered in a bad way, from then on before the problems started, I did not bring soon the chicken to order and when I brought it was raw, he estube talking the fat man who apparently was chief all and never ignored me when a waiter ignored me, the with grocera voice I order q withdraw from my desk, I never did anything wrong, I just wanted to do to me and changed my chicken or me I give more cooked is step fifteen minutes and no one to listen to me, and I stand with the fat man and I started to cry in front of all the people who did not take off time never yoo I was upset, finally a very bad depressing service and Ill never go to that polleria, I live by that course and talk with some people, say the service is very bad, I do not recommend it
MI
Mike mike
Muy mal servicio la semana pasada vine y resulto que no tenia pollo listo me dijeron puede esperar 8 minutos y esperar media hora, entre y le digo a la cajera me cancelas la orden e inmediatamente me dio la orden no tenian pollo pero si estaban tomando ordenes .... mmm dije ok suele pasar . Llego hoy nuevamente y la chica me toma la orden por ventanilla cuando llego a Pagar resulto que la chica no metio mi orden .... como que necesitan ponerse al tiro .....!!!!
BO
Bobby Stafford
I worked down the street from this place and never bothered to stop in just because I thought they only had chicken since thats the only thing I saw my co workers bring back to work. I decided to stop in a month ago just to see what the hype was all about. First, the staff greets you with a smile. Second, food time is quick and quality is damn near perfect . First time I ate here I ordered the carne asada. When they brought out the little cubed meat, I thought to myself this is going to be dry since is was thinly cut pieces of cubed beef. I was amazed as the meat melted in my mouth. They beans are tasty(Im not a big bean eater but I gobble theirs down). Their numerous types of salsa is outstanding. They let you know how spicy each sauce is. Ive tried everything on the menu one and cant complain about any of it. Only item I wont try is the mole. Not a fan of any mole.
SA
Sara Ramirez
Esta muy rico el pollo PERO Las señoras y muchachas son muy malmodosas siempre andan con su jenio, A la comida le doy 5⭐ PERO el servicio al cliente 1⭐
LO
Lorena Mejia
Food is really good when fresh, today ordered the Monterrey chicken and it was dry and hard as a rock; went back to get a new one and they where out!! AC not working !! Why does every Pollo Regio doesnt have AC? 100+ degree weather ! Is Texas people !!
JU
Julian herrera
Best grilled chicken you can find anywhere at a great price too, always get the lunch special. Service with a smile and good atmosphere. Super cute girl behind counter is so sweet, the icing on the cake for my experience.
MO
Monica Vargas
There enchiladas were uncooked tortillas full of sauce and a little bit of cheese I asked for them to simply replace my order and they refused the lady was very rude will never return to this location again.
TR
Tristan Moreno
This place is amazing!! I luv the 1/2 chicken lunch special. I can eat on it for two days easily!! Clean friendly fast service. Great alternative to fast food.. Green sauce is super Hot watch out!!!
JO
Jose Bernal
I love this chicken! Dont know what ingredients they use to marinate it but its extremely addicting. Oh yeah, you have to try the green sauce, I usually order extra, its sooo good!
BR
Breunsha Chandler
The food is good but the Hispanic people are very rude and unprofessional if you are not Hispanic they do not treat you with the upmost respect in the chicken prices go up and down
SO
Sonia Alvarado
Muy bueno exelente comida todo delicioso muy familiar lo recomiendo 100%
IS
Ismael Navarro
The food was good. But out of all the pollo regios Ive been to, it was below average. Id still eat at this location, its just the other locations are usually on their game.
CI
Cinthya Herrera
Increíblemente limpio ordenado. Excelente servicio!!! Súper recomendado
RI
Ricky Roman
Staff have been very accommodating on both my visits. The Medio pollo (half chicken) meal is great and the avocado sauce is excellent. Doesnt disappoint.
HE
Heather Moreno
Always amazing food and service! Love all of the updates that have recently been done to the restaurant too. Pollo Regio is always a favorite!
MO
monica villalobos
Love the food. HATE going through drive thru and 90% of the time, they park you so they can continue with customers. Finish the order...
FE
Felix R. Gavelan
Hermoso lugar para comer limpio y muy cómodo
LA
Latonia Wallace
Fast, friendly service with a smile. Great food and portions..The staff was quick and efficient. The restaurant was clean.
JO
Jose Baylon
Not bad-tasting fast food. You get large portions and the wait isnt long. Customer service needs improvement.
ED
Edgar
Buen lugar rico pollo
KA
Katerin Avila
Me encanta!!! Rica comida
AL
Alfredo Moreno
Awesome new floor and cool temp...the grilled chicken is so good tasting
AL
Alicia Jones
Good Hospitality but this time we went the food was a little bit salty
DA
Daryl Smith
Gotta try the baked potato, once you try it theyll have you hooked.
MA
mad art
Best grilled chicken ever theres nothing else like it I love it
FC
FC Hdez
Exelente comida
MA
Mayra Alejandra Carranza Soto
Agradable lugar
MA
Mark Williams
The chicken was good, different roasting taste. Worth trying.
OS
Oscarina Mata
Excalente place to eat, too good !!!
CH
Charlesetta Charles
I love this food. Its delicious. & the service is excellent.
UR
Uri Malav
Best roasted chicken ever. Try the green spicy sauce!
TO
Tonya English
There food is on point!!!! You get what u pay for..
ME
Melanie Leon
Lady at drive threw was rude bad customer service
CH
Christy Rivera
Best chicken ever... Ask for green salsa only
AN
Angel Barrera
Very bad service !!!
SC
Scissors182
Buena atencion, tiene buen sabor la comida
ES
Esmir M.
Quality chicken and decent prices.
NE
nelson gonzalez
The chicken and the tacos was good
YO
Yolanda Cottrell
Their half chicken is the best!!
AD
Adrian Flores Jr
I found a roach in my beans.
GU
Guillermo Garcia
My chicken tostada was bomb.
MA
Makira Taylor
Youll are a bad sever
RO
Rosa Martinez
It was really good
RO
Robert Guest
Awesome chicken
HE
Hector Tapia
good chicken
PA
Patty Brito
I love it !