Address: | 3725 W Walnut St, Garland, TX 75042, USA |
Phone: | +1 972-276-1010 |
Site: | pizzahut.com |
Rating: | 3.1 |
Working: | 10AM–12AM 10AM–12AM 10AM–12AM 10AM–12AM 10AM–1AM 10AM–1AM 10AM–12AM |
TI
Tina Morales
I order from this Pizza Hut at least once a month. I cannot believe that it only has a 2.9 rating because although it hasnt always been perfect, they have immediately fixed any issues. I WILL SAY that I think they have new management because when I called today to order, the woman that answered the call was so polite, knew what she was doing, told me the specials and everything. She repeated the order back to me and informed me that it would be delivered within a 40 minute time slot. Well, the pizzas were delivered in under 30 minutes and the driver was very pleasant. The pizzas were PERFECT and hot. I called to compliment todays service and the gentleman that answered was so polite even though he thought I was calling to complain. When I told him I was calling to compliment, I heard the sigh of relief in his voice with a chuckle. Lol. He asked me if I could also leave my compliment online which I was going to do anyway. So I am very happy to report that I had a WONDERFUL experience with this location today! I hope they keep doing whatever theyre doing.
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Josue Guzman Lopez
Ordered my pizza online at 8:15pm online For delivery, pizza got here at 10:20pm Pizza was cold and all on the side of the box. WORSE WORSE EXPERIENCE OF MY LIFE!! Called this pizza place back, they told me to bring it back for a fresh pizza. I was going to drive back there myself in my truck. But the driver wanted his money I told him no I was taking it back! So we decided to go together in his car and get my fresh pizza. The manger called the police? Waited another 30 min and was interviewed by police officers. "Manger said I Force my self in the car?" I said no not true!? I even help the poor man deliver his other pizza that was also late before we head back to the Pizza Hut.I Didnt have any bad attention towards the man. His excuse for everything was that he is a refugee from another country. Did not care much but wanted my pizza, at the end I had to walk back home 2 blocks from the Pizza Hut. Manager never came out to talk to me in person nor apologize for the inconvenience. NEEDS TO HIRE BETTER PEOPLE FOR THE JOB!!
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Daniel Mead
I order from this location all the time as they are 2 blocks away from my house. Pizza Hut has always been my favorite place to get pizza, but the last like 5 times Ive went there they have messed up my "online" order in a different way each time. This last time I had some boneless wings again. I had tried them before but it has been like 10 yrs ago so I figured they may have improved, well I was wrong. They were the same very bad wings I had 10 yrs ago. I loved their old bone-in wings recipe, now that they changed it, they suck, and I "do" mean "suck". But my opinion of Pizza Huts pizza is they are the best, when they make it right. Especially when re-heated.
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Logan Hess
For 3-4 orders, Ive ordered extra sauce and theyve excluded them every single time. They gave me a $2 credit on my future order and by a long shot, got that right. Fast forward to tonight and here I sit, one hour in to waiting with the answer of "my delivery driver already left with your order." "Well what are we going to do about this because this has been a re-occuring problem with your store" "The delivery driver has left with your order, sir" NEVER. Again.
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Evelyn Ruiz
I order pizza online at 9:30pm the delivery suppose to come at 10.00pm and come at 10:30pm,I live 1 mile from the pizza store I dont know why take long time to come. The other thing was that my pizza come so COLD really COLD and when I call the store I speak with the manager he told me that he cant do nothing respect to this,he ask me he I eat the pizza I say yes,but come COLD and he dont do anything about the problem. WORSE WORSE EXPERIENCE with this store.
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Khloé T.
This place has probably the worst service my family has ever gotten from a pizza restaurant. We have had nothing but issues every time weve ordered from them. They dont know how to use a credit card machine. They only charge for half of the balance due on the order, and then show up at your house and demand you pay the rest in cash. Uh, no. Never again will my family order from them. Frozen pizza has a better flavor.
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Juliann Gr
This is my local pizza hut and i think the service as well as the food is subperb i would reccomend this establishment to anyone seeking quality food :), i also suggest you try their delectable cheese pizza with white sauce and hand tosed crust along with the amazing honey barbecue wings. I rate it a 12 out of 10
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Chris Chino
Walked in this afternoon to place an order as soon as you walked in it looked like i has not been clen in days inside. There is gum, parmesan cheese on the floor, tables still have left over food. Service is great it just the way the place looks inside needs improvement and a clean badly.
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Jennifer Gillespie
This pizza hut is terrible. I paid for a pizza and they stole it. Never delivered it and never answered my calls. Nothing. I had to call my bank and have the charge disputed which took another 2 weeks for me to get my money back. I will never go to pizza hut again bc of this location.
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Dallas Tran
I order from these guys online a lot, but lately, theyve been running out on a lot of the toppings I usually get which gets very annoying and troublesome and then they messed up my order and said it wasnt their fault. Im going back to Papa Johns..
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Kristina Riggs
We ordered the take-out pizza. I ordered it on my way home and it was ready when I got there. We even got a free soda because we filled out a survey! The pizza was great and it was very clean on the inside of the restaurant.
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Jabbo
So they bought my pizza but couldnt break the 100$ I had , So my kids had to wait almost another hour so they could eat.. No comps , No Nothing , Just wave the pizza in our faces and left my kids crying ...
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Kelli Ash
I called to order from a friends house & the guy on the phone couldnt figure out if he delivered to my address or not. He kept questioning me for the nearest intersection & put me on hold. I hung up.
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xAPanda BeaR
Worst experience I had bought a pizza and it wasnt even worth the wait, Im truly disappointed by the crew and its management, except I dont know his name but the Hispanic gentleman in the front
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Freddy Balam
Called for a delivery, the girl helping me on the phone was very rude, didnt help me at all, I placed my order then she said it would be AT LEAST 40 minutes for my order to be delivered!
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Czc Zar
Es muy lento el servicio, te hasen es esperar mucho tiempo en la linea
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Fidel Gonzalez
I have been ordering food from this location since middle school so i have not have a problem with it. Food does come hot and the drivers are realy nice
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YaBoi Craig
I ordered a large pepperoni pizza, and cinnamon sticks, but they gave me a medium pizza, and forgot the icing for my cinnamon sticks.