Address: | 4710 East Fwy, Baytown, TX 77521, USA |
Phone: | +1 281-839-3902 |
Site: | tortugacantina.com |
Rating: | 3.7 |
Working: | 11AM–9PM 11AM–9PM 11AM–9PM 11AM–9PM 11AM–10PM 11AM–10PM 11AM–9PM |
QA
QA QC CWI
The bartender wouldnt know a margarita if it bit them. The spinach stuffed chicken breast was a piece of chicken (small) like what you get out of a frozen bag at walmart with pre charred grill marks With some spinach and a piece of shredded chicken on top. The salsa is tomato paste with pepper on top. Man. This place has really gone down hill. Used to have best margaritas and food was fantastic. Tonight bartender was waitressing and running register and making crappy drinks. Im telling you save your money. Mcdonalds has a better bang for your buck. Yes two stars because they comped one meal and one drink. I still left a tip. Service wasnt problem. Mgmnt and quality control was.
CH
Chris Clark
had horrible service. Ordered an item the menu and got the wrong order. The manager proceeded to argue with us telling us the item we order was not on the menu. We proceeded to show the manager on the menu where are item we order was. We finally got our correct order but then we waited forever for our ticket. We waited 20 plus minutes after eating to get out ticket to pay. Been coming here for years and thus had by far been the worst experience I have ever had here. I do not think I well come back
CR
Craig Fulton
Very disappointed that the drink specials they adertised online were not honored. The advertisement is what brought me in, over the dozens of other restaurants in the area. Is there a half star rating? I was ready to buy a nice dinner on a company credit card, also! The unapologetic manager, Martin, seemed eager to give me his name for my unsatisfied rating. My guess is the lack of customer service experience is reflecting poorly on the business as a whole.
ME
Meagan Haulbrook
Wait staff was great! Food was just ok. My husband ordered steak quesadillas and I ordered fajita beef nachos....they were both just ok. The salsa tasted like tomatoes and black pepper. The black pepper seemed to be their favorite seasoning as that was the forefront flavor in everything. However, I got a frozen house margarita for $1.99 and my husband got a vodka sour for $2.25 and both were very good! (Happy Hour is from 3-6 on weekdays and Fridays).
MA
Mayra Galvan
The Cook was touching all the food bare handed. He placed a burger patty in a bun with hand instead of a spatula. He served cheese nachos on a plate then gathered melted cheese hanging off the edge with fingertips and made sure all of it went on the plate. Worst food prep i have ever witnessed, since i was sitting at the bar in left corner i was able to see while he swiped sweat from his forehead during all his mess.
LI
Liza G
Awesome food, great service and excellent management. After a few "blah" experiences a while back, my family and I decided to give Tortuga another shot. We were happy to see many positive changes. The food has always been awesome but now the service and management are up to par. The atmosphere is great. The Baja Shrimp Tacos are my favorite and their new drink (Coconut Crasher) is the bomb!!
MI
Michael Elder
When this place opened, it was a great family restaurant. Alcohol was served, but drunks were shown the door. After a younger manager took over, it is going downhill. It is becoming a joint for bar flies. The drunks are ruining the place for non-alcoholics. You feel like you need a shower after you leave. Too bad, because the food is excellent.
JU
julio wilmot
NOTHING MEXICAN ABOUT THIS PLACE (EXCEPT THE TEQUILA). MY ADVICE: SAVE YOUR MONEY AND GO TO TACO BELL, BECAUSE IF YOU WANT CRAPPY "MEXICAN" FOOD AT LEAST YOULL BE SPENDING LESS THERE. OVERALL REVIEW: "WASTE OF TIME AND TIME" This review was posted by a real MEXICAN who eats real Mexican food.
CO
Cory Arnold
The food was ok not great like it used to be, way to pricy, our food was messed up twice I ordered the "big Juan" with steak and got half chicken and have seasoned beef, then they charged me 4.99 for a spoon full of guacamole. My family and I will most likely not be returning again
DE
Desiree Vickrey Arnold
We have been coming here a while now. The food is OK but they jacked up their prices for some reason. Their food quality is NOT worth the new prices! Will not be returning after this last visit. There isnt much to the menu. Dont waste your time or money. Not worth it.
A
A Private User
Texmex food was great. Takehome portions were bigger the 1st time I ordered. over all taste was a-ok. for texmex. Favorite was the stuffed jalapenos/ Gooey cheese & shrimp stuffed.
CR
Cristina Medina
Their salsa is the best. Always friendly waitstaff. The manager is usually making her rounds checking on everyone. The drinks are great and the food is delicious.
A
A Private User
Staff was friendly.. drinks were good and strong. Food was timely, good portions and flavorful.. tequila lime shrimp was delicious.. will eat there again!!
JA
James Wolfe
Service was horrible Kitchen took forever Burrito came with a side of i dont know but it wasnt something i was goin to eat by any means
PA
Paul Martinez
Service is good, food was not. It was untasty, no flavor, price okay. Couldnt get my or my daughters drink right. Never going back.....
JI
Jimmy Bean
The food was wonderful and fresh. My drink was excellent.The service was perfect. Thank you Ashley G for a wonderful experience.
JO
John Powell
Best value in Baytown for high quality TexMex with a few special items on the menu you will not see at other TexMex restaurants.
GE
George Alva
Really nice place and friendly staff just like the Galveston location , please try the fried ice cream : ) really good !!!!
RO
Rocio Salinas
Seriously disgusting food! It wreaks in the entire restaurant and the food makes me sick. Never again, nope nope nope.
ER
Erik Rod
Great hidden gem of Baytown. Have excellent managers. Great food quality. Coronas are $2 all day everyday
MI
mike mike
Love this restaurant highly recommend to any one looking for Mexican Food. Great food great service. A+++
AL
Alejandro Guerrero
good food , good food prices and get a good amount of food, chile con queso was the best !
TA
tammy pruitt
Excellent place to eat even better margaritas had my wedding party their. Ask for Brian.
BL
Blu Sensation
They make good drinks food aint bad either this place is your average tex mex place
KR
Krista Jordan
Great food, great service! Try their Shrimp Brochette. You wont be sorry!
MI
Mike Smith
We love coming here to eat! The food and service is always outstanding.
ES
Esteban Gomez1256
Muy buena comida
CH
chris rowell
Dont do it!!!!!!! Worst weve been to across the southern states!
SC
Scott Williams
Stopped in for lunch, it has been awhile, and will be back soon.
LI
Libby Bracewell
Good food at a very good price. Love the spinach enchiladas.
MA
Matthew Bynum
Awesome food awesome service awesome management
JA
Jaydyn Reed
This is the best Mexican Restaurant in Baytown
JA
Javier Zapata
A bit $$$....but great employees and food !!
DO
Don Skinner
GREAT FOOD AND REALLY GOOD MARGARETAS ....
JE
JENNIFER VAUGHAN
SERVICE WAS GOOD NOT IMPRESSED W/THE FOOD
BI
Billy & Nikki Moudy
Nice friendly atmosphere and great food
RO
Robert Duke
One of my local go-tos for Messican food
P
P Brown
Too much sauce inn the shrimp tacos.
MI
Michelle Marie
Not very impressed. Not authentic.
IR
Irving Upton
Good and staff is always friendly
SH
Shawn Lopez
Took one bite. Got up. Walked out.
SK
Skylar Sparrow
Good Mexican food for the price.
NA
Nate Helfand
Food was ok, drinkz where better
DA
David Burch
Great food for an honest price.
MA
Margaret Marse Stroud
Awesome food and wait service.
RO
Rob Dob
Love the food selection here
AR
Artee Payne
love the turtle eggs
RO
Rob Reed-G Mail
Yummmmerrrrrrsssssss
A
A Private User
Awesome service
CO
Courtney Stone
Great foods!
RE
renee hammond
Love it
MI
Michael Linder
Good