Sonic Drive-In
| Address: | 26741 E University Dr, Aubrey, TX 76227, USA |
| Phone: | +1 972-347-6570 |
| Site: | locations.sonicdrivein.com |
| Rating: | 3.3 |
| Working: | 6AM–11PM 6AM–11PM 6AM–11PM 6AM–11PM 6AM–12AM 6AM–12AM 6AM–11PM |
Location
Photos 83
Reviews 42
LA
Lauren Burch
They are usually ridiculously slow to take your order, and then talk so fast that you cant understand them. Ive been here a total of 4 times. The only person I was impressed with was an african american carhop. He was very friendly and prompt with my drink. Hes the only reason Im even giving one star. This star is just for him. But this morning was the last time Ill EVER go to this Sonic. I pressed the button as soon as I pulled in at 6:22am, because I knew exactly what I wanted. I waited for 3 minutes, and no one answered. There was someone in the kitchen, and girl outside cleaning the pavement (huge waste of water, by the way). So I left. If the girl was supposed to take my order, she should have gone inside when she saw me pull into the stall. If youre in the area, I highly suggest going to either Crossroads for faster service, or Aubrey on 377 for faster and much friendlier service.
WI
Will Shafer
Is just me or does this Sonic completely suck at getting the customer orders correct. The past 10 + times I have went to this Sonic they have given me the incorrect order in some capacity. They dont even attach the correct receipt to bag for me to reference my order when i call in. That being said I dont even bother to call in anymore because of the hassale AND i have to drive back over to have the order fixed. And what did i get for my troubles? A free drink token! Woohoo SMH... the Regional Manager did contact me with an apology and is doing everything he can to make things right. Very nice guy and seemed very concerned at doing right by his customers. Hopefully this Sonic will be better in the future.
SH
Sherry Ann Buchanan
This was the absolute worst experience ever. First I was waiting 15 min just for someone to answer and then I pull up to the window to find out that the machine doesnt work. I mean put a sign on the machine and say it doesnt work . So I get up there and I ask for a milkshake and she says ok. I then wait again for about 10 min and see her through the window talking to her employees. This is terrible service dont ever go here. I dont expect for them to roll out the red carpet for me but I do expect them to treat me like a customer instead of a piece of moldy cheese.
SH
Shane Westbrook
Most of the employees are rude, every time Ive been here the staff take for ever to answer at the drive-thru, service is painfully slow and the food is sub-par...granted youre not going for gourmet when eating at sonic but how hard is it to screw up fast food-this place screws it up royally! if youre in Providence and want Sonic, go west on 380 to the Sonic close to Prairie House. it has been there longer and is worlds better.
CA
Carissa Black
The carhop was EXTREMELY RUDE and unprofessional. She took my order in an unacceptably fast manor, to where I could hardly understand what she was saying, and I was the only car in the parking lot. She did not suggestive sell and instead of repeating my order she said very rudely and nonchalant like "kay?" My food was ice cold and hard as a rock. I will never ever return to this or any other sonic.
DE
Death Dealer
This has to be the worst sonic in the area. They can never get the order correct , even after them repeating it back to you . And this has happened on multiple occasions . Ive seen the workers go out back and smoke weed and then go in to work . Whatever you do , if you can help it , go to a different sonic . This one here is the worst !
LA
Lauriana Williams
Best sonic experience Ive had in a good long while! Quick service, good ol fashioned grilled cheese, tater tots and mozzarella sticks cooked so perfectly no sauce was needed, and they brought our dog a bone!! The staff went above and beyond for the simple things. Shout out for all your hard work!
JE
Jessie Wessie
Rude, rude, RUDE! ! I cant remember the last time I was spoken to with such disregard. Brunette car hop forgot ketchup, and she snapped at me and said, "I just asked if you wanted ketchup and you said no." I said YES PLEASE when she asked me. If she took off her ear buds maybe she would hear me.
MI
Michael Mercer
Food and drinks are good, service is spotty depending on who is working. Sometimes its really good, sometimes not so much. However we go here for drinks around 5 times a week, so it can be that bad. ;)
HE
Heather DeWitt
The brunette that works the AM shift is always courteous! My experience at the Paloma Creek Sonic has always been better than the one in Crossroads. All the carhops have always been very helpful!
KE
Ken E.
I work close and it is the best foor for the area. The employees are friendly and service is usually very fast! Love the happy-hour drink prices (half-priced between 2 and 4 daily)!
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Ray Hill
can never seem to get a frozen strawberry lime aid right 1st one not frozen 2nd one not strawberry took em 3 times....this has happened more than twice
LO
Lori Thielman
More times than not I get chicken or onion rings that are severely undercooked or overcooked. Too many chances given to this Sonic to get sick. Done.
TH
Thee BULL
They obviously dont know what mustard and pickles only mean ???? After the new hire asked me twice then a trainer asked me again??? Sweet Jesus .,,,
KA
Kat Co
Employees are so slow. Thought this was a fast food place. My worst experience ever. I was waiting for 30 nins to finally order my food.
JE
Jennifer L
Shakes are made thin. Service is very very slow. Drive through speaker never works. Order is always wrong and over charged.
CA
Carrie Nitz
We were in the drive thru for 10 minutes for 2 drinks and cheese fries. And they tried to give me the wrong order twice.
GA
Gary Preston
Okay for the location and cost. My order is wrong more often then not. Good for a quick bite late at night.
SU
Suited Aces
Rude and slow. They need to train their staff better. Carhop was chewing gum and had zero customer service.
DA
Davis Sylvester
Customer service at this location is always horrible. If it wasnt so close i would never eat here again
EQ
Equillia McKinnon
Burt food, would exchange it, just said thats the way there equipment cooked it toasted black
JU
Justin Alexander
Food and drinks Gooa service varys depending on who Is doing what at that moment in time
PA
Paul D
Fast and decent enough-tasting food. Very convenient to quickly pick up some fast food.
MA
Mark Ervin
Your taking your life into your own hands if you eat here. 2 days missed from work.
HE
Heather Jensen
Customer service was good and food came out quick. Shakes were amazing!
CA
Caleb Williams
Exactly what you would expect from a Sonic. Nice, quick service.
DE
Dennis Fulmer
Second time within a few weeks they have gotten our order wrong.
DA
David Regalado
Fast and friendly but this location does not offer banana splits
QU
queen shanda
Great service in the a.m. Evening service is horrible!
KE
Keith Chamberlain
Drive thru is slow, and speaker rarely works
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Spencer Price
Very slow waited 10 min for ocean water.
KO
kooje omale
Good snacks and drinks.. Great services
KH
Khymori White
Because of there great service
A
A Private User
Service is always very slow.
DA
David J Contreras
Ice cream machine was down.
FR
Freddy R
Drive thru is quick!
DA
Darcy Myers
Half off milkshakes!
PH
Phil Kirksey
Great food fast!
BR
Brenda Sugarman
Love this place!
A
A Private User
FOOD WASNT FRESH
DA
David Peet
Fast - Friendly
TE
Teresa Banales
Coke with lime
