Address: | 807 W Park Row Dr A, Arlington, TX 76013, USA |
Phone: | +1 817-275-5275 |
Site: | parisbakeryinarlington.com |
Rating: | 4 |
Working: | Closed 7AM–5PM 7AM–5PM 7AM–5PM 7AM–5PM 7AM–5PM Closed |
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Randomguners 42
I have to give credit where credit is due. Paris Bakery makes delicious cakes and pastries hands down.."CAKES".. Their customer service is a different story..I was a customer for a yr til this past October 2015.. If the front case full of cakes is not a display area, please let the customer know so he/ she wont keep choose cakes that have already bean sold...or maybe putting up a sign on that display case to avoid any miss understanding..the girl attending me never took the time to tell me that all the cakes in that display were sold, that they werent for sale.. It was only after my 3rd choice was turned down I asked her "then what do you have for sale"?!?!? She went to answer " Sir,, you are being a little rude"... WTF!!!! PARIS Bakery a suggestion, label all you display properly and retain your employee on some customer service....do it quick, because if they do change the minimum wage to $15 an hour youll be the first go...happy holidays you wont be getting any of my money this yr...
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A Private User
We visited Paris Bakery early on Saturday morning for some kolaches. While we were waiting in line we noticed several of their signature Strawberry Shortcakes coming out and we knew we had to try it. Since Mothers Day was only a couple of weekends away at the time I decided I wanted order one. Well, when I called on Monday to place my order, no one ever answered the phone and I called several times and I realized they were not open on Monday so I tried again on Tuesday and even though they were open, no answer. Finally after 3 or 4 calls on Wendesay someone answered and told me if I wanted to pick up a cake on Saturday, I could call on Friday and place the order. I tried to call back on Friday to do just that and no one asnwered, so I emailed and got no response. I will never try to order a cake from this bakery again. Please do not waste your time. Find a different bakery that is actually willing to assist customers and take orders and happy for the business.
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Alizae Mai
HORRIBLE CUSTOMER SERVICE!!! Stay away as far as you can. I need to order a wedding cake for my wedding. Came there the first time and ask about the prices n what cakes available. A boy about 16 years old works there was nice but are not helpful. I asked to speak to a manager n he wasnt there. Took the phone number down called a week ahead and set up appointment with the manager. Confirmed twice about the meeting time with the manager. Today I took time out of my busy weekend to go meet with the manager and drove 40 minutes to get there. When I got to the bakery the same unhelpful worker told me the manager isnt there and he dont know where he is. Like seriously? Why would you make an appt. With me and not gonna be there? I cant believe how inconsiderate they are about other ppl time. I promise I will spread the word about this place. There are plenty of bakeries around and I wont put up with this nonsense!!!
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Kristina Meche
My first experience with this Bakery was in high school, we used to go during our lunch break. Then when I got married I had them do my cake, and most recently they did my daughters 12th birthday cake. They are amazing! I went to them (why call when you want to see what your getting?) they had books filled with pictures of every cake they have ever made. She even tweaked the design so that I was able to get the one she wanted in a smaller size, since we were only expecting 9 kids and I was on a budget. We ended up with a turnout of over 18 and I still had enough cake to bring home. It was like eating the softest, most flavorful, melt in your mouth cake you have ever had. Im pretty sure its family run, but they still do beautiful work. Id much rather go here than anywhere else. This bakery is one that I hope stays around for my lifetime, we dont have many of these great small businesses left.
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A Private User
I asked them for samples of what they could make my cake out of, they dont offer free samples, I had to buy them by the slice. I went back the next day, and asked them to make me a black forest wedding cake and they told me they couldnt do that. I asked if I would supply flowers would they put it on the cake, they said no to that as well. They only had one base for 250$ and didnt even have gold or maroon icing for the decorations. Basically its 600 bucks for a plain white cake, that I could make myself. They didnt want my business.. and on top of that they had a little girl running around eating cookies and sticking used icing spatulas into one another. For a casual desire to eat something sweet or a simple occasion, this place would suffice, but i will never recommend this place for a wedding cake.
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A Private User
I have been going to Paris Bakery since I started Arlington High in 99 and I love this place!! The girls are super friendly and their cakes and pastries are delicious!! The best part is that they are very affordable!!!!! My mom purchased a cake for my sisters Quincenera here and it was so AWESOME I had to get my wedding cake from them too!!! I was amazed at how inexpensive their wedding cakes were considering all the other places I looked at. I most definitely recommend this bakery to all of my friends and family!! This past week we celebrated our year anniversary and my husband purchased a small cake that was exactly like our wedding cake since we didnt save a piece from the original. I LOVE THIS PLACE!!!
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A Private User
This place is amazing! Not only were they very responsive to email and phone but extremely helpful in planning the perfect cake. I wanted a Noahs Ark cake with 24 cupcakes for my daughters first birthday. She did an outstanding job making it in 3-D form, with adorable animals two by two all around. The ocean looked real and the cupcakes completed the cutest thing you have ever seen. She elegantly wrote on the roof at the time I picked up the cake. And my gosh was it delicious. You cannot go wrong here. Her talent is unsurpassed. I uploaded the cake above for reference.
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A Private User
I have been going to Paris Bakery for about a year now, and I have never had cakes like they make them. They are picture perfect, and the taste of them is fantastic, and I am a baker myself. The staff is friendly, and all of the items are priced well. Their cakes are priced below all other bakeries, and they are simply the best! If you want customer service, and an awesome cake or bakery item, they are the place to go! HIGHLY Recommend to anyone! Kolaches are also outstanding!
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Mrs. Hansard
Ive been using Paris Bakery since 2001, no prob. I order an all-teal sheet cake with white roses. I pick up a white, stale cake with green flowers that kids draw with the 5 petals and a center circle. They wouldnt refund unless their taste test agreed with me---except I drove over 1.5 hrs to get there, 1.5 to get home and taste it, and couldnt get through traffic for their "taste test" which I warned them over the phone. DISAPPOINTMENT!