Address: | 5425 TN-153, Hixson, TN 37343, USA |
Phone: | +1 423-875-0404 |
Site: | yourichiban.com |
Rating: | 4.4 |
Working: | 5–10PM 5–10PM 5–10PM 5–10PM 11:30AM–2PM 11:30AM–2PM 11:30AM–2PM |
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slayden hunt
After being bimonthly customer for the last the last 15 years, I was amazed with how poorly they treat issues when they screw up your order. I picked up my standard order of two steak/chicken hibachi and one kids steak hibachi. Upon getting home I realized I had received steak and shrimp. I am very allergic to shellfish. My wife and I ate the part of the dinner that was right. I saved the receipt and shrimp to return the next day. I showed up a few minutes before they opened to try and get the chicken. BIG MISTAKE. I was treated like crap. The lady yelled at me that. They do not make mistakes? They were not willing to replace or refund the purchase. Not really a big deal, but I will not be back. Just another reason to check your food before leaving.
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A Private User
We have been and enjoyed other Ichiban locations, but not this one. They got our order wrong, but we tried to live with it. My wife took five or seven bites and said she couldnt do it. When we explained the mistake they argued with us saying they got it right! Horrible customer service! Finally, the manager said she would replace the order. We said after being treated so poorly we wanted our money back and we would go to another location. She rolled her eyes at us! Then she said the hostess "they want their money." We got our refund and left. We recommend the location on Hixson Pike.
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molissa allen
I will always love this place. Fantastic food and atmosphere. We just went for a birthday party and they were so kind. We were seated promptly and our food came quickly. The food is very good. I just wish my kids would eat it. They always say they will, but they only want to go to see the show.
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Sabrina Hall
There are roaches in this restaurant and it is disgusting. They will not do anything about it. Roaches were on the food and on the table. I will never eat there again until the problem is fixed.
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johnathon white
Charred my lobster, servers and drinks were non existent. Our entire table had overcooked food, and for the price, thats kinda rediculous. The cook didnt communicate things very well either.
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Catherine Taylor
I love love love this place! My favorite place for birthdays and first dates. Its the best hibachi restaurant Ive been to ever. My mother loves hibachi and this is my go-to to treat her.
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Terry Evans
Love this restaurant! Have been coming regularly for the past 20 years or so. Always a great experience, food is excellent, prices are reasonable and the owners are great people!
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A Private User
Eaten here many times. Ordered my fillet minion Med well. But it was Med. Still great great place! We love it! Not sure why my names unhappy? E were very pleased
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Phynessa Sewell
You feel like family when you dine here. The staff is so much fun, and the food is delicious. Be prepared to take leftovers home, because the portions are huge.
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melody hall
I go there every year for my birthday it is the best restaurant i have ever ate at. i love this place great portions. great cooks every one is so very nice
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Kacy Lowe-Nichols
Went for dinner after daughters graduation awesome service food was excellent and wasnt as much as I thought it would be for 11 people which was nice
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Chris Rogers
Always the best one to go to. They are the original ichiban in town of the several out there. The owners are wonderful, great staff, great food.
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amy mccumber
Great food! There are not roaches on the table or on the food. Whoever said that is nuts. Its always clean and always has been.
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Roger Flood
One of our favorites. The food is always good as is the service. Very friendly staff. Highly recommended!
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tyler hill
Always a great place to go. Needs to be updated some but staff is always friendly and food great.
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Thomas Akehurst
Always a great place to go with the family, staff very freindly with excellent customer service.
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April May
Great food, good service. Not extraordinary, but very good. Will definitely go back.
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Shelby Mullins
Food is the best!! And the entertainment is superb!!! Service is always top notch!
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Mandy&Anthony S.
Best food by far!! Beats the rest. Ask for joe hes the best cook
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Holly Williams
I would eat here everyday if I lived closer and could afford it.
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Eddie Brown
Great place and great food. Friendly staff, and great service.
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Jakes Granna
Have gone here for years, absolutely the BEST in Chattanooga!
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Tim McGinnis
One of the best places to get Japanese hibachi! Period.
JU
Judy Amato
Very good Japanese. Lots of food. Pleasant employees
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Stan Sewell
Excellent. Love the staff and the food is great.
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Cynthia Johnson
Good food , Friendly servers go check it out
BA
Battle Kitten
Food is always good and you always get a lot.
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A Private User
Great food . WOuld be a 5 if they had Sushi.
MI
Michelle Grant
Great food and the chefs put on a good show.
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Drea Booth
So good, and the chef we had was so funny
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jeff lon
Great food, enjoyable chef show, pricey.
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Daniel Raley
Sushi is fresh and most cooks are great
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zoie keel
Amazing food and amazing personalities
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Le Whaley
Good food. But didnt have beer.
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Phil Sims
Good food but old and dirty!
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Arden Burns
Delicious and entertaining!
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Mickey Dillard
Great food an service.
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A Private User
absolutely the best!
TO
Tony Jeno
Best in Chattanooga
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Lisa Ward
Love some Ichiban
MA
Matt Young
Great hibachi
JU
Justin Neal
Great food.
CA
carol williams
Excellent.
MA
matt worley
Everything
CO
Corey Gilbert
Great food
TO
Toby Smith
Wonderful!
RI
Ric Whaley
Great food
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Andy Westfall
Delicious!
JO
Joe King
delicious
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ron morgan
Great.
J.
J.D. Mcclure
Love it
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Susan
Love