Pizza Hut
| Address: | 170 E Main St, Hendersonville, TN 37075, USA |
| Phone: | +1 615-822-6661 |
| Site: | pizzahut.com |
| Rating: | 2.4 |
| Working: | 11AM–11PM 11AM–11PM 11AM–11PM 11AM–11PM 11AM–12AM 11AM–12AM 11AM–11PM |
Location
Photos 17
Reviews 20
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R Heatherly
Ordered online a couple weeks ago and the order was wrong. Called to let them know and they offered a $3 discount on my next pizza. Called tonight to order pizza and use the credit. I was told credit was not in the system and asked to hang on a minute, 6.5 minutes later a different girl comes back on apologized for me being on hold and has no clue about my previous conversation. I explained, she said theres nothing she can do. Told her they shouldnt leave people on hold so long and they need to make sure when they promise a customer something to put notes in their system. Then, I ordered from Dominos and got great service.
RE
Review Person
If google would have let me write a review with 0 stars thats what I would have given this pizza hut, but it wont. I love pizza hut, it is my favorite. This pizza hut should not even have the name pizza hut. It is so horrible and who ever gave this a five star had to only ate frozen pizza in there life because there is a jets in town! Yum jets! This pizza hut never gets my Pizza done ever! And the people working there are the most rude people. If you are looking to have a good night order jets or order from any other pizza place than this one! Unless you like wasting 30$ on food for no reason except to feed your trash can!
AN
Anthony Gentz
Absolutely horrible.. constantly having to call and have another pizza brought out (tonight they did not put any pizza sauce on it wrong crust and ordered extra cheese and it had hardly any cheese, the pizza was hard and dripping in grease, just absolutely unacceptable. average wait for delivery is WAY longer than what they say.. then you have to wait another 45 mins to get another pizza. Go to any other pizza place but this one.
JE
jessica hopper
It took over 2 hours for my pizza to arrive. I had to call many times. I asked for extra Parmesan Cheese and I got Red Peppers only. Come on.... at least make sure you have the cheese if you are going to show up 2 hours later. The pizza was cold and soggy. The good side is we didnt have to pay but still bad customer service. Who wants to wait that long.
AN
Angel Thomson
I have had them mess up my order 3 times. I finally threw a fit and was supposed to have my name down to replace that order when I decided to order again. That was this summer. I tried to fulfill that order tonight and they had no record of it! Im done with this place! Way too many pizza places in this area to waste my time and money on this place!
JU
Julie McCleskey
Ordered a large hand tossed supreme and might swell have been thin crust. Also no olives. I called and spoke to manager who told me that supreme doesnt cone with olives...ok no prob. I asked what about the crust and he said nothing! I told him that I will order from Romas or Papa Johns from now on. They are terrible!!!
HA
HaileighEryn
Just received my order after ordering three minutes short of an hour and its missing the crust seasoning I chose. My pizza is barely warmer than room tempature. Update: Spoke with a manager and she was able to credit me. She informed me they no longer carried the crust seasoning that I selected.
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A Private User
Pops taste like crap not to mention its as flat as it gets. Service is terrible. Only 7 people total in restaurant and we are 4 of them. Our order was taken 30 minutes ago and are barely giving the order to the cooks. Really, its a waste of time. Food is good but would suggest carryout only!!
MI
Micah Isham
I cant remember the last time they got my order right. Its nice if youre really drunk, kind-of a pizza roulette. Otherwise, we have two very good pizza places Im town, but this is definitely not one of them.
CH
Chelsey Schultz
Ordered a pepperoni lovers, and there was 9 slices of pepperoni high all over my pizza. Grease was dripping all over out of the box, its on my floor, counters, and the pizza was inedible. Waste of money.
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A Private User
When I went to pick up my order the clerk started at me and never said a word. I eventually gave him my name and the only thing he ended up saying was the total.
AM
Amie Guinn
last several times we have ordered form there the food has been sub par and we have to call and complain and then wait for a replacement order that is edible.
MA
Matthew Jacob
Great service when I go, theyre military friendly and the staff seems to be polite and professional for their age! The food was delicious as well!
DR
Dr. Stephanie Hendrith
Never delivers on time- and then when you try carry out, sometimes the wait is an hour! Very unapologetic for their poor service as well.
JO
Jonathan Basham
Several bad experiences, hope they close it down, fill lucky if you ever see your pizza.
LE
Leanna Henson
Horrible service, 4 hours for pizza! Wouldnt recommend it.
JU
Jubal Danner
Its a pizza hut. But for some reason with emo girls.
MI
MitchellEX
Amazing promotions, specials,and deals.
ER
Erik Sapre
Great service. Never lets me down.
KA
Katya Wentz
The. Worst. Pizza. Ever.
