Address: | 928 Rivergate Pkwy, Goodlettsville, TN 37072, USA |
Phone: | +1 615-859-1112 |
Site: | elchico.com |
Rating: | 3.7 |
Working: | 11AM–9PM 11AM–9PM 11AM–9PM 11AM–9PM 11AM–10PM 11AM–10PM 11AM–9PM |
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Danny
Ok we had high expectations for this place . We had one back home but close a few years ago. There are two within 20 miles of each other in Nashville. We choose this one. We walked in there was no host. A bar tender who said hi but no one to seat us. After standing there a few minutes a waiter coming in from break or for the day had to seat us before he clocked in . The bar tender never came over . The restaurant was decorated the same what we expected, the floor was sticky , chips all over the floor. It also has a mildew smell. The table he sate us at didnt look clean and when he gave us the menu it had food stuck to the inside of it. The food want bad, but the prices were higher than I remembered for the size of the meal they brought out . Brought us another basket of chips but no salsa. Queso dip was good but 7 dollars for a small cup ?? Thats a little high. Chicken and Mushroom fajitas were actually how I remembered not bad but $15 is a bit steep. That used to be the price for a double order . All in all food wasnt bad . Service was very lax. Maybe we got there at a bad time . Prices need to be adjusted for the size of the meal . And it could use a good cleaning.
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angelina rodriguez
My waitress was a very nice young lady so the service wasnt bad she brought our drink refills quickly and chips. That is the only reason this place is getting two stars. The food is not good. It definitely not authentic Mexican. I dont have a problem with Texmex either but this isnt that either. The food came out in less then 5 minutes so Im guessing its a bunch of already made stuff they reheat and assemble. I ordered a burrito con ceso and the inside was luke warm. The tortilla is just a pre-made flour one that the didnt bother to really heat up. The beans are over cooked. The only ok thing was the rice. The salsa isnt even good. Its nothing like regular salsa. I highly recommend they get better cooks and change the menu or if this is a chain and that is how it is operated and there are not going in the right direction.
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Jon4534
Ive gone once a year for 3 years hoping the previous experience was just a fluke. No flukes here, the food is not good at all. It tastes like something you would make at home if you went to Aldis, bought all the generic food you could find, then tried to create a mexican dish with no recipe or knowledge of preparing food. The staff had loud conversations with each other while on opposite ends of the restaurant, that went on our entire time there. Taco Bell literally tastes better than anything here.
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Demetria West
We walked in and literally stayed for ten minutes before walking out. There were open tables but a couple had stayed there for 30 minutes waiting before finally getting up to leave. The hostess never showed up so a waitress came to seat the parties. Come to find out three parties were before us and they all had walked out. Then after hosting a couple before us the waitress ran off. Needless to say we walked out. The customers looked unsatisfied with their meals also so that was the last straw.
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Torri Thompson
A little on the expensive side, but more than worth it. I love trying fajitas at the different Mexican restaurants around town and must say these are within my top 3, if not the best. The salsa is really good, not too spicy and not too bland. The service is friendly and always effective at keeping drinks and chips refilled. The only bad thing in my case is that they are 30 minutes from home. ;)
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Chris Weaver
Exposed electrical wires at table. No red bull at bar. Slow to get chips and drinks (not busy). TV in bar showing "dirty jobs".Table wobbles. However, the reason for the slow service is due to the quality of service offer to customers. Pop music instead of the cultural expectation; And not a single soccer game on. The (non-Hispanic) waiter brought this review up from a single star.
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Butch Blancq
I live in Jackson TN and make the over two hour drive to this El Chico. The food is that freakin good- consistently. Unlike just about every other mexican restaurant out there you can adjust your order as you like it. Or just make something up. Theyll accommodate you without screwing it up. And the service in unwaveringly flawless. Why am I allowed only five stars here?
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Quinn Marlow
Three of us decided to stop and eat there one evening. We waited for over 10 minutes to be seated and the place was not that busy. It took them over 20 minutes to get our drinks. About 40 minutes to get our food. When the food did, they messed up the orders and part of the food was cold. It was a horrible experience all the way around and we will never go back again.
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Baby Vincelli
Over priced taco bell quality food. I have no idea how anyone could rate this place as 5 stars. The service was ok. Nothing to complain about the service but the food was awful! Such a disappointment!! There are soooo many better Mexican restaurants to visit in the river gate or Hendersonville area than this place. Just my advice.... Dont eat here. Eww
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Erin Erdos
Really excellent salsa and white queso! The guacamole is made fresh at the table (with your preference of spiciness). The Taco Excellente duo or trio of tacos is SO good. My favorite is the chicken avocado selection. My husband had the beef burritos, and they were only on his plate for a second so I assume they were good!
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lori thompson
Our waiter seemed to be cracked out she sat down at a table number of times forgot our cheese dip so by the time we got it was cooled she let my friend sit without a drink for at least 30 mins. Im more than sure she was wigging out and never asked if we needed anything or check on us period. We wont be back for sure.
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Melissa Kepley
Great service. Was sat in a quiet well lit table when I mentioned that it was just me an a good book for dinner. The Waitress must have been paying extra attention because she would check on me or deliver refills when I would turn the page or look away to eat. Thank you so much for the much needed quiet time.
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Bill Latham
Excellent food but incredibly and totally unacceptably slow service. Today my wife and I left after waiting more than 30 minutes without getting our food.. This I was a repeat of what happened the time before when we were there. In this cast two strikes are an out. I will not return.
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keith hightower
They have the SLOWEST service ever! There was a 30 minute wait while they had multiple open tables. The food took 45 min to come out and it was cold. The waitress brought a messy cup of salsa to the table like Im supposed to eat that. I will NEVER EVER come back here in my life!
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Eddie Titsworth
Terrible . No host when we walked in took 5 minutes to be seated in a very busy restaurant. No one asked what we would like to drink or take our order with being seated for another 10 minutes. So we left. Poor customer service. The restaurant was not even busy.