Address: | 1989 E Main St, Spartanburg, SC 29307, USA |
Phone: | +1 864-583-1616 |
Site: | japanhousesp.com |
Rating: | 4.4 |
Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM |
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Shyniece Anderson
My experience today was horrible. Ive eaten here on 2 other separate occasions and havent had a problem. Well, today I went with a coworker during lunch. We come in and the cashier looks at us. I look at her and then she says "how can I help you?" I said "hi, how are you?" She doesnt respond and she just stares. My coworker and I began looking at the menu and I told the lady in line behind us that she could go first. Another cashier helps that lady. So my coworker ordered and our cashier over charges my coworker. Then I ordered a meal that was $9.99 and I asked for a cup of water. She tells me my total is $11.11. I asked if the water costs and she said yes, so I said take it off my order. Then she removed the water and said my total was $10.79 instead. So I asked "how much is the water? And how much is the tax?" She says the water is $.32 and I dont know how much the tax is. I said well, Ill get the water...I thought you were charging me $1 for it. So I pull out my coin purse to pay for the water and I asked how much they charged in tax. She said "I dont make the taxes, are you still getting a water? I said "well you work here so you should know how much your taxes are!" She took my money and dropped my change on the counter and said to the next person in line "hi, what can I get for you?" I said "can I have my cup?!" And she gave me a cup and kept helping the other lady. She was extremely rude! To top it off, one of the cooks came from the back and stared me down while taking out the trash....that made me feel like he poisoned my food or something. I will never eat her or recommend this restaurant. I am disgusted with the service and the employees.
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Daisy
Im a very big fan of the Japan House restaurants. I tried this location for the first time, and have been a frequent visitor of Japan House II ever since. My experience at this restaurant was very nice. I was very pleased with the service and the food! I really like the sauce bar. You have unlimited trips to get any sauce you may need with your food (shrimp sauce, soy sauce, teriyaki, hot sauce, etc). I got the shrimp and steak plate and the Japan House Roll with the miso soup. Everything was very good, but I did not care for the soup. The prices are excellent and the food is amazing! I love Japanese food, so I love when I find a good one! If youre in the area, I reccomend you try this place out!
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This place just really isnt that good. The five to six times Ive given them a try have all resulted in disappointment. chicken is over cooked, beef "steak" tastes very low quality, almost metallic. Shrimp are either not clean, under cooked, or the vein is still present. Rice is nothing to write home about either. Thats right, from a JAPANESE inspired restaurant you are served below par rice. Save you money and go to Monsoon Noodle House, Fuji, or some of the other local oriental food stops.
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tim powell
Food is very good ! Service is very good and very fast ! I service the refrigeration units in this store. kitchen area is always clean !!! My favorite plate at Japan house is the hibachi steak I recommend that to anyone it is very good very tender and just awesome ! And do not forget the cheesecake it is great too
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Alan Smith
I love the food! Ive never tried their sushi, but their hibachi, teriyaki, and fried rice are off the charts. The prices are very reasonable and the staff is always friendly. Check it out if youre on the east side of Spartanburg.
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jacinta smith
Food was fresh and cooked to order. Prices were reasonable and well worth the quality. Staff was friendly and was some of the best Japanese I have ate. Recommended for sure will be coming bk for sure
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ashelyn parnell
The food is great, I always get chicken or shrimp rice bowl but the customer service is terrible. Very rude and could clearly care less if you eat there or not. Its a shame because the food is good.
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Ladislav Metzger
The best Japanese food place in this area and the only one I go to. Its became like a second home to me. Food is always great and any mistakes they ever make, they always are quick to fix.
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noi vongkhamchanh
Food not properly ..bagged ..sauce all came out on the bottom ..can hardly understand what the girl is saying because she is talking too fast.!!!
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jessica waddell
Wonderful food. We love Hibachi, but the big restaurants are a bit pricey and hard for family meals. This is a perfect solution for us.
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Sylvie Parris
It is one of our go to spots. The food is delicious, always fresh. Ive tried several dishes there and have yet to be disappointed.
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Marissa Sayles
I personally love this place. Chicken is good, shrimp is fresh and Ive never had a issue all the times Ive went.
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nick alexakis
So so sushi, very cheap so it balances out. Havent tried the hibachi but probably wouldnt get sushi again...
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Willie ashley
Payed $10 for rice and four wings. The food is over priced and nasty. This place is over rated!!!!!
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cory jeffries
The water everywhere in spartanbirg tasted like dirt for months. Isnt the resturaunts fault
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Andrei Stuliy
Fast food place. Miso soup doesnt taste right. Rolls - a lot of rice, but a little fish
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P
This place has good food and affordable prices cant beat it and the staff is great
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Jeff Gilden
We always eat here for sushi and hibachi chicken and steak. Great food every time.
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Jami Brownlng
The spring rolls were good, but greasy. Other food was okay.
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Chantel Aguirre
Always great food. Vegetarian options are great.
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Loma Julios
I love this place.love the steak bowl and the
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Anthony Wilson
Smells like sewage. Food was good though.
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Sadia Abbasi
Excellent food, fast service. Loved it.
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Eric Whiteside
Excellent HEALTHY Japanese Food!
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Erika Gowan
Been several times and love it!
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Tucker Burgess
Great, fast Japanese food.
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Mylanna Bynum
Rude and food is subpar.
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Misty Chadwick
My favorite!
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Richard Anderson
Great foos