Old Chicago Pizza and Taproom
| Address: | 802 Gervais St #100, Columbia, SC 29201, USA |
| Phone: | +1 803-252-3100 |
| Site: | oldchicago.com |
| Rating: | 4 |
| Working: | 11AM–2AM 11AM–2AM 11AM–2AM 11AM–2AM 11AM–2AM 11AM–2AM 11AM–2AM |
Location
Photos 100
Reviews 10
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Gregory Perry
Dont order the Calzone unless you really love eating big globs of raw dough. I walked over from my hotel a little after 5:00 PM and went in to find a relatively empty place with around 20 patrons inside. I sat down at my table and after about ten minutes the waiter ambled over and took my drink order. He forgot to give me straw with my drink, so after about 10 minutes, I went over to the bar and grabbed one. I sat down and played games on my phone for another 5 minutes while I was waiting, and finally the guy came back and took my order. About 25 minutes later the food arrived and the first bite I took was a big gob of uncooked dough with a lite cooked crust on the outside. I was so hungry, I just cut the rest of the crust off and ate as much as I could. After I finished eatinh, I waited about ten minutes for my waiter to come around and I asked him for the check. While I was waiting, I checked out the rest of the crust and it was all uncooked dough inside. The waiter came by and asked me if I wanted to box up the rest of my food and doughy crust and I politely declined. I left a 20% tip because I think you are supposed to do that even if everything sucks.
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Brandon Peebles
Ive been a few times with this weekend being most recent. Food was very good as usual. Service was pretty slow. We summoned who we thought was a manager to let him know how long we had waited for our checks (30+ minutes from the time we asked). He was very rude and demeaning towards us and would not tell us his position or name. We then found another manager which was very nice and understanding. Since everyone at our table has worked in food service we were very patient until the "unknown" employee started with his sarcastic and rude remarks. When we were leaving I also heard an employee boasting about how we didnt receive any "comps" on our meal . We never expected or asked for any "comps" but I thought that was extremely unprofessional to mock customers as they left. I really hope some higher ups see this review and take it seriously.
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Adam Perkins
Went at 11:30am today. Got sat and proceeded to wait for 10-15 minutes with not one word from our server. It wasnt completely her fault as she was the only server there and she had 3 tables on one side of the place and then two on the other. Still she or someone could have at least spoke to us. Saw the manager walk by our table at least three times. Not sure what his duties are but he is obviously not very good at what he does. My wife and I finally decided that maybe this place just isnt worth it so we left and spent our money elsewhere. This was our first time at old Chicago and it was our last time as well. First impressions mean everything when your place of business is supposed to involve customer service or lack there of. I would not recommend this place nor will I go back.
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Christopher Lee
Ridiculously slow service. A near empty restaurant on a Thursday night and they some how still managed to take forever between ordering drinks, then apps & entrees, and then paying our bill. Expect to spend approximately 2+ hours from start to finish with no refills or check-ins from the waiter/tress. Also, for some inexplicable reason, the appetizer came at the same time our entrees did. The food is mediocre at best, both our entrees and app were at about room temperature, as though they were sitting out for a bit before being sent to us. The selection of craft beers were pretty decent, but you can probably find just as good a selection elsewhere within a one block radius with better food.
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Meagan Davis
i gave this 3 stars because the food was very good. But the price of the individual pizza is a ripoff. My family went to dinner here tonight. My son ordered a kids cheese pizza and my husband and I both ordered individual pizzas. They ranged from $10-$13 dollars for the individual size. The next size up was a medium which was $20-$24, so we figured it must be a decent size pizza if the medium was that pricey. When the pizzas came to our table they were the exact same size as my sons kid pizza. I think its ridiculous that I paid $12 for each individual pizza and the were the same size as my sons $5 pizza. Honestly we are still hungry. For a $55 check I expected bigger adult portions.
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Sheila McCall Bernier
I could have flown to Chicago faster than it took to be served. It took them about 5 minutes to seat three of us. The waiter was prompt and took our drink and food orders. We waited over an hour to get our food and then received only two dishes - both wrong. It took another thirty minutes to get our third order and one replacement order. We were there a total of 2.5 hours and took all of our food to go. The manager comped our entire bill minus the drinks. HORRIBLE HORRIBLE! The server was good considering how many people he was responsible for. Never going there again and would never recommend to anyone unless I hated them.
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Bek Connelly
Great Atmosphere, great sports viewing venue. Hostess was friendly and we were able to get the seating we preferred for watching the game. Service started ok good, then went down hill. They were Johnny on the spot, then they disappeared for extended periods of time. Didnt stay on the kitchen to get orders taken care of. Kitchen was a (1) star. -Raw Dough -Took over an hour to get one entree (they said forgot it was on the ticket) -Appetizer was luke warm and quickly turned cold with the cold AC. I did enjoy the flavor of the Calzone. Ill try again in a month or two to see if the customer service improves.
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Patrick Magee
Ive been here a few times now. No doubt, the food is wonderful. The first time the bartender was a great help and suggesting new orders. The second time at the bar was later at night and a different bartender. She seemed more apt to talking to a friend at the end of the bar instead of taking my order. The last time I was in there it was quite busy and after being seated it took 20 minutes for the waitress to take our order. Apparently, we were forgotten. TLDR: Great food, good service as long you do not go in late at night or when they are busy.
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Julio Nieves
This restaurant has more than just pizza to offer! They have a variety of foods but they are most famous for their pizza rolls, you gotta try them! The performance of waiters range depending on who is your waiter. Some need additional training. The place is well maintained and the outdoor seating is great! The quality of the food also ranges depending on who the cook is. They need additional training also. Wait time also varies depending on the staff working. Overall, the place is perfect to have a good night in with friends.
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Mark Albrecht
Great place to bring a date or the whole family no matter the style. Staff is super as in nice however, our waiter forgot drink order, eating utensil and a salad. A very clean place but also very loud by design so if its busy, trying to hold a conversation could be a challenge. Our deep dish pizza wasnt deep but it was good and not deep fried (grease) like the red top fast chain so I cant give it and better than "it was ok" rating. If youre gonna claim to be Chicago deep dish then it better be a Chicago thick and tasty.
