Thai Cuisine
| Address: | 517 Thames St, Newport, RI 02840, USA |
| Phone: | +1 401-841-8822 |
| Site: | thaicuisinemenu.com |
| Rating: | 3.7 |
| Working: | 11:30AM–9PM 11:30AM–9PM 11:30AM–9PM 11:30AM–9PM 11:30AM–9:30PM 11:30AM–9:30PM 11:30AM–12AM |
Location
Photos 100
Reviews 9
JA
Jacob Fischer
First off, the food is good. In fact, it is the best Thai food on the island. That is the nicest thing you will read from here on out. My wife and I, along with friends and family have eaten here on a few occasions. This evening was the last time. The service is consistently horrible! The waitresses are rude. It took over twenty minutes for them (yes, there was more than one waitress that ignored us throughout the evening) to take our order/check on us. At one point, I contemplated calling in an order, picking it up at the till, and sitting down to eat it...just to make a point. One of the waitresses on two occasions, walked away from the table when we were still placing our order for appetizers and the main course. Needless to say, they messed up both. They do not care one bit about the customers that come into the restaurant. It is safe to say that they make most of their money from take out orders. I can say this with absolute certainty because I have eaten there a few times and have seen the take-out orders stacked on a table. I could go on and on about the reasons I am so disgusted in the service, but nobody is interested in hearing the ramblings of a disgruntled customer. I will leave you with this thought: After this evenings stellar performance by the waiting staff, they had the audacity to add an 18% gratuity (AFTER TAX) to our party of fours tab. Had I not been concerned about ruining everyone else in the restaurants dining experience, I would have given the waiting staff and manager a piece of my mind. Hopefully, this review will discourage some people from eating there. That, oh that, would be sweet justice to me.
PH
Phil Knight
The prices are pretty reasonable, especially for the area we were in. I had a basil chilli sauce mixed with seafood and vegetables. You can order your food with a spiciness of 1 to 5 "chilis". I got a 4 and it was pretty spicy. I like spicy things but still want to be able to taste the other flavors in my food. Four (4) "chilis" might have been a little more than I wouldve preferred but the food was good. The seafood was all cooked properly (i.e not overdone but not undercooked). The squid was a bit chewy, but I have yet to find a place where its not chewy. I can only assume that it is just the texture of it cooked. The vegetables were still quite crunchy. Some people dont like it when their cooked vegetables are this raw. Most Asian restaurants do do this. So if you are accustomed to your veggies having some crunch in them, I would say this place has a bit more of a crunch factor than normal. I like it that way, so I was very happy. The waitress was very attentive: brought us water with lemon without prompt, and refilled our glasses without us having to call over or wait, and considering how often I was chugging my water down I was impressed how often she came over without even having to look for her. If you enjoy Thai food, or just healthy Asian food, you cant go wrong here, especially if you are on a budget.
HC
hcabalo
We are NEVER ordering from this place again! Over 3 times I have called and asked if they will deliver to Portsmouth and when I call back a couple minutes later to order, literally five minutes later, they cant deliver. The first time, I was annoyed. The second my husband said to not order from there again and this last time was the icing on the cake. I do not understand how they can say it was because the delivery guy called in sick, 3 times. If delivery starts at 5, shouldnt they know by 5 that their delivery guy isnt coming? Come on! We live less than 5 minutes from Middletown. This place is beyond ridiculous! The service inside the restaurant isnt much better. The food is really good, but we will never order from this place again and I hope no one will have to endure what we did from this place.
IN
Ingrid Lee
Food delicious. Service was less than stellar. Slow and not very welcoming. Arrived first customers of the day and were barely greeted. She actually just unlocked the door and left it ajar in our face instead of holding it open. She then took 2 phone orders before we were even given water. She never checked on us or cleared plates. She didnt talk to us much at all. We were the only customers...another 2 customers came in while we were there and she was just as cool toward them. Maybe she was in a bad mood but it spoiled the experience. Food was tasty and different from most Thai restaurant offerings where we are from.
YA
Yan Zhang
Food was OK. 1/3. Decor is fair, except that two flies were around the table all the time. 0/3. Service is terrible. 0/3. I ordered a soda with refill. At the first time, the waitress brought me a cup of ice and a bottle of Sprite. But when I asked for the refill after I finished the first bottle (it was really hot and humid) and asked her for the refill, she brought me a cup of iced soda, not a bottled Sprite. I tried the soda, it was tap water with some Sprite added! And it might be someones leftover. That was so cheap and disgusting! Avoid this place at all cost.
LA
LaniMarc Dupre
18% gratuity was added automatically to our lunch bill...yes, we did see the warning on their menu but it says "could be added". Not once did the waitress come by to ask how everything was, and yet they think they deserve 18%??? Worst chicken satay we ever had, it was rubbery. Our main dishes came with chicken, which was really not cooked well enough. Out of everything we ordered, only the fried wontons and thai iced coffee were acceptable. Definately has gone dowhill since the last time we went there in 2010/11.
IG
Igor Deyneko
Atrocious service. The staff has asked to change seats several times. The tables were wet and everything smelled like Windex. We made an order and it was messed up. We tried getting their attention and no result. Ended up walking up to the waitress who has dismissed our request stating that Pellegrino is the same thing as Perrier. In addition, the lady who was folding napkins with silverware kept wiping her nose and then carrying on with folding napkins. Very unsanitary. Didnt even bother with trying the food.
VI
Vivek Mathur
Food was okay, but the service was bad. We had to ask and wait for plates, after they brought the appetizers and entrees. Also, they automatically put an 18% "service charge" in addition to all the taxes, and still expect a tip with the bad service that they provide. On a positive note, the serving portions are HUGE. There is free refill for iced tea and iced coffee, one thing I did not find in any Thai restaurant. You can try this place if you just want good food and dont mind the service.
A
A Private User
Best food of all the Thai restaurants Ive been to! My husband and I have visited dozens of locations all over from Boston, Providence, Charleston, & Conway, New Hampshire. Thai Cuisine has by far the best curry ever! And their cucumber salad/dipping sauce for their satay is super good. My husband and I planned to go to a fancy Italian restaurant on our wedding night, but we love Thai Cuisine so much we just went there instead! Definitely recommended to everyone.
