Address: | 8 Pottstown Pike, Exton, PA 19341, USA |
Phone: | +1 610-280-4555 |
Site: | 3505.unotogo.com |
Rating: | 3.8 |
Working: | 11AM–12AM 11AM–12AM 11AM–12AM 11AM–12AM 11AM–1AM 11AM–1AM 11AM–11PM |
JO
joe lawless
I went in this location on Monday of this week after my youngest daughter had a 12 hour surgery, the first of several. My company for the evening was my oldest daughter-age 5 and a half going on 16. We sat down and were greeted cheerfully by a gentlemen whose name escapes me but who had tattoos. I asked him if they were closing and he said no, they are open until midnight, so settle in. I can say this is the second time we have visited(the first being after the Cubs won the World Series because why not) and the manager approached and made us feel welcomed. So as not to be long winded Ill jump into why this was a "First class all the way experience." Another waitress was cleaning up a party and struck up a conversation with us and I told her about our day as I sipped a much needed Guiness after a long day in the waiting room at Dupont. The manger approached after we have gotten into our meal, Salmon(which my daughter said was "very good") and a Chicago classic. As the meal concluded our waiter when handed my card to pay for the meal, gracefully declined. The manager picked up our entire check. In conclusion, not only did the manager show great awareness and flex her positon with perfect execution, everyone on her staff acted as a well oiled machine up to and including a gentlemen from the back of the house on his way out the door. This particular experience spoke volumes of the leadership and the unity of the team. I would reccommend the manager be put in a greater role with the ability to touch as many people within the organization as possible as she clearly "gets it" and her team strongly supports her in their respective roles. Thank you and kudos on a very well run establishment on that particular evening. June 5th 2017.
BR
Brian Meents
My wife recently ordered from here for a carry-out order. I have always enjoyed their pizzas but their service on this one was also excellent. We had ordered a salad and she had misspoken during it so it came across as a full, separate salad. They actually called back and said it could be done as a side, thus saving some money. When I went to pick it up, they had left the salad out (okay, so that was a mistake) and after I started to leave, called (even put the manager on the phone) apologizing profusely for the error and had started to walk it to our hotel when I met them to pick it up (we had told them I would go and get it.) The food, as always, was great but this friendliness and customer service really stuck out in our heads. It is not often you find that in restaurants.
BH
Bharathi CH
The quality of food in this location is worst . I have been here couple of times and every time it was a disappointment. The roasted egg plant flatbread was always half baked and sagging . Rest of the items were also not good. I used to visit this restaurant very frequently in wisconsin and this was my favourite . But the quality at this location is bad .
CH
Chester County Marketing Group
Our Internet Marketing & Business Networking Group has held a few events on the private porch/patio area at UNO. What a great location and venue for networking events. The manager and servers are very accommodating and helpful with our group. Were looking forward to hosting more events at Uno Chicago Grill in Exton/Lionville!!
DA
Dave Mansfield
The pizza was good and the server was nice. It wasnt exceptional, but it was a very nice experience night out. Our server seemed to be covering every table in the restaurant. We was very busy even though it was a very busy night. Our pizza came before our salad, and we had to ask for the salad, but otherwise things went well.
BI
Bill Anspach
Sitting here on Sunday evening...an hour in with a group of soccer players/parents and still waiting for our appetizers. Crowded and theyre so u der staffed for a holiday weekend its not even funny. One bartender whos pregnant with a full bar of people eating on top of drinking.....hope our food is good if we ever get it...
JI
Jim Dwyer
I wanted to like this place a lot. It took a long time to get the food but while waiting I was sipping my fresh brewed ice tea (it was very good) and found a long strand of the bartenders hair in the middle of the glass. The manager was very apologetic about it and brought a fresh one to me. The food was great.
MA
Matt Bloome
I love their deep dish pizza, their wedge salads, and their mint tea. Generally, this is a very pleasing place to eat. Unlike many chains, this one provides a low-key, relaxing atmosphere. The food is good, always filling, and reasonably priced. The servers are attentive and friendly. Good place to go.
ME
Melissa Ruth
Personally? If you are looking for good pizza, its good here but Marios pizza down the street is better. That said, if you are looking for variety, ambience or pepsi...choose Uno pizzeria and grill. Lots of options including desert and salad, seafood and steak. Serving staff is great too.
TY
Tyler Chico
Always great deep-dish and flat-bread pizza! Their menu has a great variation and everything is moderately priced. However, every time Im there, it seems they drop food off of my plate in the kitchen. Other than that, Id highly recommend this place to everyone!
EV
Evan Stubaus
I love the food here. Service is usually very good. It can be a bit of a wait when busy but this is the bed expected. Servers are polite and environment is warm. Great prices and great quality food. Roasted vegetables are the best side on the menu!
BR
Brent Polidore
Typical chain restaurant with meh food. Our waitress was great though, she definitely increased the rating from 2 starts to 3. It was our last choice for lunch as everyone else in the area had a wait of over 30 minutes.
CR
Craig Felice
We ordered the chicken parm. It was bad!! My mom took one bite and said she couldnt eat it! It was so bad that I put it in a box then I gave it to my dog , now my dog got the Trots!
KN
Knight Errant
Twice in a row the deep dish pizzas I ordered were lukewarm at best. The centers were not warm at all. Otherwise they were pretty good. Crab and shrimp appetizer is tasty and filling.
PA
Patrick Cushing
Quite happy with my dinner from here as well as the service. Had a trainee waitron and they did an amazing job. Polite, courteous, accurate and attentive. Ill definitely be back.
LO
Louie Lopez
Super friendly staff. Prompt service, tasty food including Lobstah roll w/clam chowder and gluten free pizza. Small dog friendly on the outdoor patio too. Well be back for sure
TI
Tiffany Slaymaker
Our waitress was fantastic the manager came to.our table and greeted us, talked to the kids. They have kids eat free on Tuesdays. Over all great place going back !
TY
Tyler Hoover
Have been there now three times and each time seems to get better and better. Great food, PHENOMENAL service, and reasonable prices. Definitely a good choice!
MA
Mark S
Work near here, Uno s was in our regular weekly rotation of lunch stops, service and food here has gradually declined to the point we wont be coming back.
RY
Ryan Hoffman
Well the food was absolutely delicious so it deserves a 4 star but the service from the waiter was very slow so that deserves a 2 star maybe ever a 1 star.
JA
Jacob Malson
Been here twice. Sat at the bar and both times very horrible service. Very inattentive bar tenders. Would definitely not recommend.