Address: | 30634 Detroit Ave, Westlake, OH 44145, USA |
Phone: | +1 440-899-9750 |
Site: | pizzabyrobert.com |
Rating: | 4.2 |
Working: | 10AM–10PM 10AM–10PM 10AM–10PM 10AM–10PM 10AM–11PM 10AM–11PM 1–10PM |
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Reanna Britting
If I could give this place 0 stars I would. First couple times I went here the pizza was just fine. But then something changed. The past couple of pizzas Ive gotten from there all get delivered and continue to disappoint. Today especially. I receive my deep dish cheese pizza and when I open the box all of the cheese is sitting in a puddle in the center of the pizza. Ya not appetizing. So I call to get a new pizza and was told that I needed to now drive to get a new pizza that shouldnt need to be returned in the first place. When I walk in the door I am welcomed by 3 sets of rolling eyes. Great customer service right? No welcome, hello, how are you doing when I walk in, just a pizza slammed on the counter. Wont be going here anymore, wow they went downhill.
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Ray Muldrew
Pizza is great, customer service is terrible. Had issues with a delivery was promised to credit for my next order. Next order that was placed the girl working says they dont have computers to track and if I want a credit for my 1.80 sauces they forgot that I would have to place an official complaint so that the owners wife can process and send an official gift certificate, when I asked to speak to the manager they put what they claimed to be the manager sounded like a young kid that claimed the same thing that he follows orders and cant give a credit of 1.80. Either terrible management or just jack ass kids working there, either way its hit or miss for what you get.
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Amber Grace
I dont even want to give this a one. First off, whoever thinks this is the "best" pizza, has no idea what an actual pizza tastes like. I decided to go with this place because of all the good reviews. Unbelievable! Newmans frozen pizza is better than this garbage! Being from NY, I know what good a pizza tastes like. Its wasnt cheesey, the cheese was like hard. There was no way in hell that the dough was made that day, it was NOT fresh, I dont even know what it was, it was like a pita bread or something. The wings? What a JOKE! Oven baked, sitting in about an inch or more of suace. I couldnt even eat them, they were rubbery and soggy.
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A Private User
Of course everyone has their favorite pizza places, but I consider myself as something of a pizza junkie. If it comes in pizza pie form, Ive tried it. Cleveland has a wealth of excellent pizzarias, but Pizza by Robert is in the top 5. Excellent balance of flavor between the sauce, cheese blend, and toppings. Thick and regular (cleveland-style) crust to choose from. Nothing fancy, just delcious pizza. I drive from Willoughby to get pizza in Westlake, its that good.
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A Private User
My family has been visiting Westlake and we decided to give this place a shot a few nights back. I ordered garlic bread and cheese calzones and they were the best calzones I have ever had. The sauce that came on the side was a perfect combination of sweet and tomato! I would reccomend this place to anyone. My husband also said the owner was there and personally spoke with him while he picked up the dinner.
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Jason Armstrong
I was in Westlake for a business trip, Pizza by Robert was recommended by Hyland staff. This pizza is amazing!. I live about 2 hours away and would make the drive for this pizza. I called to place a delivery order, they were so polite on the phone and delivery gentleman was so professional and courteous..when I go back home Im taking a few pizzas with me to tell everyone back home what pizza should be!
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RON Knafler
MAY 31ST HAD TO LISTEN TO TAPE OF MEMORIAL DAY HOURS A WEEK AFTER WAS READY TO CALL PIZZA HUT. RIDICULOUS TO HAVE TO LISTEN TO A WEEK OLD MESSAGE BUT I WAS DETERMINED. GOOD PIZZA BUT WHOEVER ANSWERED THE PHONE SAID IT WAS THE COMPANY AND NOT THAT STORE THAT WAS AT FAULT. SHAME ON WHOEVER IS SLEEPING AT THERE JOB. JEERS TO THE JERK THAT IS IN CHARGE OF THE PHONE MESSAGES.
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Lincoln Dickinson
The crust under the pizza is crispy with little crumbs and the taste is awesome with the perfect amount of everything. This is one good thick crust pizza I highly recommend, you will not be disappointed. ENJOY!!!! I Travel all week every week and get at least 2 pizzas from family owned pizza places and this is my new number 1. Very Good. Thank you guys you did an excellent job.
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Scott Simmonz
My wife and I LOVE Pizza by Roberts. We ordered a large pizza for her birthday last month and since today is my birthday, we ordered pizza earlier today for me. It seemed a bit different today. It didnt have ANY of those crummies on the bottom of the pizza. Real bummer, because....it really makes your pizza stand out from the others. We HOPE for crummies next time!!
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Gail Robinson
Pizza by Robert has become our go-to place for pizza or wings. Weve not found any other place that even comes close to the quality. Plus the staff is a fun group of owners and young people - an overall pleasant experience and YUMMY food. You cant go wrong with anything from Pizza by Robert.
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Tanisa Seymore
Called and placed an order today. When the pizza was delivered today about 5 minutes ago the delivery guy was rude....he was rushing me to sign the receipt saying he had to hurry up and go. Then snatched the receipt. I will never order from here again!!!!!
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Matthew Trey
Wings are Ohios totally incorrect version, visit Buffalo people before you sell wings. It is only a few hours away. Pizza is above average, better than any national chain and many other pizza joints. Would like to see a NY style thin crust option.
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A Private User
Honestly the best pizza on the west side of Cleveland. I live in Rocky River and I still drive fifteen minutes every few weeks to get their pizza. Service is usually pretty friendly - however sometimes some of the staff can be a rude on the phone.
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Sarah McNeely
They have amazing pizza. I occasionally go down to Westlake for a fun night at Dave and Busters and I make sure I order some pizza from Roberts every time. I would highly recommend the BBQ chicken pizza... It is ridiculously good.
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Brenda Rausch
The food is good however no where does it state on website there is a delivery charge my pizza was 10.80 and couple sodas to add on by time delivery charge was added my bill was 16.00 it should state if there is delivery charges
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Josh Scott
Pizza was hot when delivered. Pizza was very greasy and the banana peppers they claim to be hot seemed very mild. Slices are also very thin. Still tasted pretty good, just not what I expected. Average value.
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A Private User
You wont regret trying this place out, even if it does have an odd name. I get this for lunch about once a week. Family-owned and friendly, the pizza tastes great and they make it lightning fast.
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David Sipple
Great Pizza Terrible phone system / sometimes staff is not very friendly on the phone Sometimes very difficult to place an order Need to hire more people and get a few more phone lines
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Janice Wolford
We ordered pizza today for the game. Our second time from here. Our guests loved it. Delivery was fast, pizza was hot and excellent. This is definitely our new favorite pizza!