Address: | 203 N Broadway St, Trotwood, OH 45426, USA |
Phone: | +1 937-837-6555 |
Site: | mybroadwaycafe.com |
Rating: | 3.5 |
Working: | 7AM–9PM 7AM–9PM 7AM–9PM 7AM–9PM 7AM–10PM 7AM–10PM 7AM–8PM |
TO
tonyiap1
Ordered BBQ chicken wings. At the time of order, I specifically asked if the wings were spicy and I was told "NO". I explained to the young lady taking my order that I am unable to eat spicy food. When I called back to rectify the order, I was told that they will not replace this order because it is not their fault that I cannot eat spicy food. So in return, I told the person on the phone that I asked if they were spicy. I got major attitude and was told that it is the perception of the person and what is spicy to one person may not be spicy to another. I was then informed that it is the sauce that they use. I am visiting from out of town and this is my first and LAST order from this place. I felt that the response from the person on the phone was very "UNPROFESSIONAL" and uncaring when I thought that it was clear that I wanted just plain BBQ sauce. If this is the type of service being dished out by a restaurant she needs to find employment outside of anything dealing with customer service. I work hard for my money and feel that I just wasted my hard earned money on something I cant eat. SHAME. SHAME. SHAME on the lady on the phone. Dominos looks very good at this point. After a 10 hour drive, and wanting some thing pleasant to eat this was a disaster.
MA
Mac Ware
I ate here twice, didnt like it the first time but thought maybe it was a glitch until I order from them again today! Some of the worst food I ever tried to eat in my life, I couldnt even force a second bite of the fake sausage patties! Like what mom and pop resturant serves fake sausage patties? The scramble eggs was in one big piece and the bacon was see through and Im almost sure it was fake too. Im pissed and extremely displeased and hungry!
RA
Raul Angels Fan garcia
Dis lady was very very rude should be identified I swear next time I call Im for sure talkin to the boss I rarely order good from here so from HER PART HUGE DISAPPOINTMENT not the business love u guys with the exception of dis rude lady need to be addressed n identified! !!!!
PA
Pam Bozarth
We love donna shes the freindliest person you will ever meet Im a big time food promoter there establishment is amazing you should go there its a place where every one known far and close
A
A Private User
We love donna shes the freindliest person you will ever meet Im a big time food promoter there establishment is amazing you should go there its a place where every one known far and close
GL
Gloria Dunaway
Food was good, service was not. Was not given eating utensils or napkins. Server did not check on us to see if we needed anything. It was the afternoon of 3/26. Not exceptionally busy.
DA
David Phipps
I had a great experience on my first visit to Broadway Cafe for breakfast. The price was unbelievablely low, and the taste was wonderful! Love it.
KI
Kierra Grigsby
Enjoyed the breakfast food but the pork chops dont come out good. Good service until I was told they wont deliver to my house anymore for no reason.
KE
Kea Unique Love
Have to call at certain shifts because you will get your food either cold or wrong. When you call to complain they basically tell you o well.
RI
Rian Rakestraw
The lady on the phone was rude. It took forever to get delivered. It tasted horrible like it was completely made out of a can or box.
KO
Korey C
The food and decor of the place is alright, but if you like good prices and great service, come here. They treat you really nice.
A
A Private User
Placed a delivery order at 9:30 am and didnt receive it til 11:15am.... not good service at all....
JU
Justin McCarthy
Staff are great and friendly. Food is very good and reasonably priced. Ill be back for sure.
WI
William Buman
I take my dad to broadway almost everyday and we like the people and the food is really good
MA
Mark Owens
food was people are great Donna always has treated me nice and very respectful
NI
Nick C
Great time, awesome service ,and you definitely get your moneys worth!!!!
AN
Antony Lovett
I love this place ,a true mom & Pop place great to eat or dine in
MI
mike borders
Great food good prices are excellent people I LOVE it there
RO
robert cook
Good place for breakfast. Dinner items not so much
BR
Brian M
Great food, that is if youre not shot enjoying it!
TE
Teresa Kirk
Come check it out! New owners made it much nicer
MA
Matthew Rivington
It is not good. Bad service and rude people.
AD
Adele Woodruff
Something different and the food was good.
MA
mandy mead
Good food! And friendly quick service
TH
Theresa Tooson
Love the mom and pop restaurants
OR
Original Red Robin
Amazing food and people always
TI
tina Martin
Good prices and good food!
HO
HOSEA WEST
Very nice place to eat
KW
Kwame Afreh
Good service and food
UG
Ugur Celik
Food is amazing
RU
Ruth Guzman
Good food